2021 Conference Program



Wednesday, June 16th, 2021

All times are Eastern time


9:00 AM - 10:00 AM - OPENING SESSION - STREAM 1


9:00 AM - 9:15 AM - OPENING

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Introduction

David Guralnick, Ph.D.
President and CEO
Kaleidoscope Learning
New York, New York, USA


9:15 AM - 10:00 AM - KEYNOTE

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Keynote Speech
Wearable Enhanced Learning (WELL): Trends, Opportunities, and Challenges

Prof. Dr. Ilona Buchem
Professor of Media and Communication
Faculty of Economics and Social Sciences
Beuth University of Applied Sciences Berlin
Berlin, Germany

Wearable Enhanced Learning (WELL) is an emerging area of interest for researchers and practitioners in educational institutions and companies. Wearable technologies such as smart glasses, smart watches, smart objects, smart earbuds, and smart garments, are just starting to be used for learning to offer new opportunities for learners, including for learners with disabilities. Wearable devices are body-worn and equipped with sensors, and can be conveniently integrated into everyday activities to support seamless learning. A number of grassroots projects provide new sensors, devices, prototypical concepts, and learning solutions for WELL. 

Wearable Enhanced Learning has been generating new challenges and opportunities in the field of Technology Enhanced Learning (TEL). Wearable technologies have been reshaping the relationship between humans and computers beyond desktop- and smartphone-driven applications of technologies for learning. Wearable Enhanced Learning is beginning to emerge as one of the earmarks of the transition from the desktop age, through the mobile age, to the age of wearable, ubiquitous computing. 

This keynote will outline the current state of research and practice in Wearable Enhanced Learning including trends, opportunities, and challenges. The keynote will draw on insights from the Special Interest Group on Wearable Enhanced Learning (SIG WELL) at the European Association for Technology Enhanced Learning (EATEL) and on selected chapters from the Springer book “Perspectives on Wearable Enhanced Learning (WELL). Current Trends, Research, and Practice,” edited by Buchem, Klamma & Wild (2019).


10:00 AM - 10:15 AM - BREAK


10:15 AM - 11:45 AM - PARALLEL SESSIONS (XJTLU TRACK RUNS UNTIL 12:15 PM)


STREAM 1
Chair: David Guralnick, Ph.D., Kaleidoscope Learning, New York, New York, USA
10:15 AM - 11:45 AM


10:15 AM - 11:15 AM

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Wearable Enhanced Learning: Striking a Balance between the Drive for Innovation and Meeting the Needs of Individuals

Prof. Dr. Ilona Buchem, Beuth University of Applied Sciences Berlin, Berlin, Germany

Wearable enhanced learning is a specific type of technology enhanced learning in which wearable sensors and devices are applied in order to support learning. Wearable enhanced learning has been driven by  technological advancements in fields such as wearable computing, augmented and virtual reality, cyber-physical systems and the internet of things. 

Wearable Enhanced Learning: Striking a balance between the drive for innovation and meeting the needs of individuals

Ilona Buchem


Wearable enhanced learning is a specific type of technology enhanced learning in which wearable sensors and devices are applied in order to support learning. Wearable enhanced learning has been driven by  technological advancements in fields such as wearable computing, augmented and virtual reality, cyber-physical systems and the internet of things. In this session, we will discuss how to strike a balance between the drive for innovation and meeting the needs of individuals in wearable enhanced learning. The session will start with a short discussion of different drivers for wearable enhanced learning and the underlying tension between amplifying technological trends and creating social impact. Following the discussion, participants will work in breakout groups on a list of criteria which may be used to create and assess the value of innovation delivered though wearable enhanced learning for diversity of learners in diverse socio-cultural learning contexts.


11:15 AM - 11:45 AM

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Remote Learning and Training in Israel in Light of the COVID-19 Pandemic: Evidence from the Field

Gila Kurtz, Ph.D., Holon Institute of Technology (HIT), Holon, Israel
Slides

Based on the evidence collected from research and surveys with faculty, students, and L&D directors, this presentation analyzes challenges and opportunities that the aftermath of COVID-19 has brought over learning and training spaces in Israel. In particular, it looks at higher education and corporate learning and training spaces.

Remote Learning and Training Israel in Light of the COVID-19 Pandemic: Evidence from the Field

Gila Kurtz


Covid-19 forced organizations worldwide, including Israel, to make an overnight switch to lockdown. This shift required immediate changes to how higher education and corporate Learning & Development (L&D) were conducted and simultaneously prompted a change in the very nature of the learning & training processes. This new reality is saturated with challenges alongside opportunities to develop a new direction for learning and training. In my presentation, I aim to identify and summarize existing evidence on how academic institutions and corporate organizations in Israel responded to the impact of covid-19. Findings from research and surveys with faculty, students, and L&D directors will be presented. Based on the evidence from the Israeli academic and corporate fields it can be estimated that there is no way back – remote learning and training is the new normal.


STREAM 2 - ALICE (Adaptive Learning via Interactive, Collaborative and Emotional approaches) Track
Chair: Santi Caballé
, Ph.D., Open University of Catalonia, Barcelona, Spain
10:15 AM - 11:45 AM


10:15 AM - 10:45 AM

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ALICE TRACK

AI-based Interactive Exam Preparation

Prof. Dr. Tim Schlippe, IUBH University of Applied Sciences, Thüringen, Germany

This talk presents a multilingual interactive conversational artificial intelligence tutoring system used for exam preparation. During the session, main performance results and natural processing language models used are discussed.

AI-based Interactive Exam Preparation

Tim Schlippe


Our previous analysis on 26 languages which represent over 2.9 billion speakers and 8 language families demonstrated that cross-lingual automatic short answer grading allows students to write answers in exams in their mother tongue and graders to rely on the scores of the system [1]. With lower deviations than 14% (0.72 points out of 5 points) on the corpus of the Short Answer Grading data set of the University of North Texas [2], our investigated natural language processing (NLP) models show better performances compared to the human grader variability (0.75 points, 15%). In this paper we describe our latest analysis of the integration and application of these NLP models in interactive training programs to optimally prepare students for exams: We present a multilingual interactive conversational artificial intelligence tutoring system for exam preparation. Our approach leverages and combines learning analytics, crowdsourcing and gamification to automatically allow us to evaluate and adapt the system as well as to motivate students and increase their learning experience. In order to have an optimal learning effect and enhance the user experience, we also tackle the challenge of explainability with the help of keyword extraction and highlighting techniques. Our system is based on Telegram since it can be easily integrated into massive open online courses and other online study systems and has already more than 400 million users worldwide [3].


10:45 AM - 11:15 AM

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ALICE TRACK

Towards Personalized, Dialogue-Based-System Supported Learning for MOOCs

Theresa Elfriede Isa Zobel, Hasso Plattner Institute, University of Potsdam, Potsdam, Germany

This presentation shares the process of integrating a chatbot into massive open online courses (MOOCs), to offer personalized technical and non-technical learner support. The session describes development stages and expected chatbot behaviors on each implementation stage.

Towards Personalized, Dialogue-based-System Supported Learning for MOOCs

Theresa Elfriede Isa Zobel


Since the start of the pandemic in March 2020 at the latest, e-learning has become a key factor. Many students and teachers had to shift from a traditional campus to online platforms and learn new skills in a very short time. Even before the pandemic, lack of technical skills, poor hardware, and unstable internet connections were not the only limitations of e-learning portals, such as MOOC platforms. Many students complain about a lack of self-discipline and self-motivation when learning online. They often feel too stressed, which leads to more frustration. Lack of social interaction between students or the teacher as well as lack of body language complicate educational activities. Participants cannot ask teachers for assistance as easily as they can with traditional in-class learning. Alternatives to traditional campus facilities, such as libraries or career counseling, are also limited on e-learning platforms. To reduce or even solve the limitations of MOOC platforms, this paper presents a concept for personalized, automated dialogue-based systems. These systems will have various integrated scaffolding tools to encourage the users in their learning activities. Besides a library function and a quiz mode, the chatbot answers frequently asked questions, recommends tutorials, and helps the users with their learning paths. An integrated to-do list with reminders is designed to help students become more organized and complete coursework on time. Ultimately, such efforts to create more personalized e-learning tools and interactions could reduce drop-out rates and increase educational achievements and satisfaction among users of MOOC platforms.


11:15 AM - 11:45 AM

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ALICE TRACK

CAERS: A Conversational Agent for Intervention in MOOCs’ Learning Processes

Diego Rossi, Ph.D., Federal University of Juiz de Fora, Juiz de Fora, Brazil

This talk proposes an architecture to boost the construction of knowledge by students, tutors, and teachers in virtual learning environments, through autonomous interference and recommendation of educational resources. Initial study results indicate that integrating technologies and resources can effectively support students and help them succeed in their educational training.

CAERS: A Conversational Agent for Intervention in MOOCs’ Learning Processes

Victor Ströele


Massive Open Online Courses (MOOCs) are a promising teaching modality that aims to reach a large number of students using Virtual Learning Environments. In these courses, the intervention of tutors and teachers is essential to support students in the teaching-learning process, answer questions about the content, and provide student engagement. However, as these courses are aimed at a huge and diverse audience, tutors and teachers find it difficult to monitor closely and efficiently with immediate interventions. This work proposes an architecture to favor the construction of knowledge by students, tutors, and teachers through autonomous interference and recommendation of educational resources. The architecture is based on a conversational agent and an educational recommendation system to achieve the desired objective. For the training of predictive models and extraction of semantic information, inference algorithms were used, together with ontologies and logical rules as well as machine learning techniques, which act on a dataset with messages exchanged between course forum participants in humanities, medicine, and education. The messages are classified according to their corresponding type (question, answer, and opinion) and parameters about feeling, confusion, and urgency. The architecture can infer the moment in which a student needs help and, through a Conversational Recommendation System, provides the student with the opportunity to reconstruct the thought. To help in this task, the architecture can provide educational resources through an autonomous agent, contributing to reduce the degree of confusion and urgency identified in the posts. Initial results indicate that integrating technologies and resources, complementing each other, can effectively support the students and help them succeed in their educational training.


STREAM 3 - BUILDING A UNIVERSITY OF TOMORROW - Xi'an Jiaotong-Liverpool University (XJTLU)
Chair: Na Li, Xi'an Jiaotong-Liverpool University, Jiangsu, China
10:15 AM - 12:15 PM


10:15 AM - 10:45 AM

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XJTLU TRACK

Post Pandemic Education (PPE): Reclaiming the Acronym

Charlie Reis, Xi'an Jiaotong-Liverpool University, Jiangsu, China

This talk presents the experience of the Education Development Unit at XJTLU and its work boosting learner engagement in e-Learning spaces. Some of the topics discussed during this session will be: the new notions of text and temporality, structure and design of virtual spaces, learner/user choices and self-determination, among others.

Post Pandemic Education (PPE): Reclaiming the Acronym

Charlie Reis


Faculty development in higher education must begin to consider its new form after the COVID pandemic, and so it is with XJTLU. Beginning with notions of pastoral care for all stakeholders and the centrality of engagement (Barkley, 2010, Fredricks, Blumenfeld & Paris, 2004, Kahu, 2013), to counteract the inherent isolation of both distancing and online learning (Croft, Dalton & Grant, 2010; Epley & Waytz, 2010; Glass, 2016), this presentation illustrates how the Education Development Unit at XJTLU has innovated in conceptualising and practising learner engagement in the challenging e-Learning space through fostering leadership in staff development. The presenter will highlight new notions of texts and temporality (QAA Scotland), interaction as a means of making mental state inferences online (Ames, 2004), structure and design of virtual spaces both in-themselves and in support of onsite learning (Laurillard, 2012), student learner/user choice and self-determination in virtual learning environments (Chan et al., 2014; Aiken et al., 2016), how object-based learning should inform online practice (Chattergee et al., 2015), and the importance of ludic approaches to student learning in higher education (Huizinga, 1949).


10:45 AM - 11:15 AM

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XJTLU TRACK

Cultivating Globally Minded Educators

Chris Brighton, Ph.D. and Qian Wang, Ph.D., Xi'an Jiaotong-Liverpool University, Jiangsu, China

This session presents the experience of the MA program in Global Education at the Xi’an Jiaotong-Liverpool University (XJTLU). By sharing student testimonials collected in focus groups, this presentation examines the transformative, innovative and interdisciplinary nature of the curriculum.

Cultivating Globally Minded Educators

Chris Brighton and Qian Wang


The Institute of Leadership and Education Advanced Development (ILEAD) at Xi’an Jiaotong-Liverpool University (XJTLU) is a multi-disciplinary unit which utilises different approaches to address educational and leadership challenges. The meta-modern society – shaped by how people interact with information and knowledge in the globalised era – creates complexities in learning environments that transcend policy formation, methodological approaches, and leadership practices in the classroom and institution.

The MA in Global Education, launched for the first cohort of students in AY2020/21, aims to fill the void of current educational master’s by combining approaches from critical perspectives to practical problem-solving. Many current advanced certificates and degrees in education focus either on management or pedagogy, seeing the solutions as separated. In our view, the answers to the challenges faced by education around the world are not delineated into separated categories, but are intertwined and overlap. It is our belief that by approaching global education as multidiscipline will provide insights and strategies for educators who must be prepared to face uncertainty, volatility, complexity, and ambiguity (UVCA) in the future regardless of the areas in which they are employed. Students enrolled into the programme are from a diversity of professional backgrounds with or without working experience. Localizing innovative methodology in the different modules and through assignments, the interaction between theory and practice is explored, and the role of culture is critiqued. Students engage with the material, with the instructors, and with each other creating a learning environment which encourages transformative learning. The presentation will offer some student testimonies, collected from focus group interviews, to demonstrate the transformative nature of the delivery and the innovation of the programme design. We will also illustrate the multi-disciplinary application of the MA in Global Education for future educators.


11:15 AM - 11:45 AM

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XJTLU TRACK

Gamification-Facilitated Independent Language Learning in Hybrid and Online Education

Olivia Yiqun Sun and Shuhan Li, Xi'an Jiaotong-Liverpool University, Jiangsu, China

This presentation dissects the curriculum of English for Academic Purposes (EAP), a module implemented at Xi’an Jiaotong-Liverpool University (XJTLU) to teach English to first-year undergraduate students. In particular, the session focuses on how gamification elements are incorporated in the EAP module to facilitate independent language learning, and the range of gamification technologies that are made available at XJTLU to support the use of gamification in online and hybrid learning and teaching.

Gamification-Facilitated Independent Language Learning in Hybrid and Online Education

Olivia Yiqun Sun and Shuhan Li


Successful language learning requires substantial independent language learning effort outside the classroom, which involves setting appropriate goals, choosing materials and methods, and tracking and evaluating progress. However, the autonomous learning skills needed in the process could be demanding to develop, which often requires ongoing guidance and external support. At Xi’an Jiaotong-Liverpool University (XJTLU), an English-medium international university in China, 14 hours of independent language study is required each week as part of an English for Academic Purposes (EAP) module designed for first-year undergraduate students. To facilitate higher engagement with online self-study materials, gamification is used to provide social support, progress markers, and reward systems that are essential for sustainable independent language learning.

This presentation will introduce how gamification elements are incorporated in the EAP module to facilitate independent language learning and also introduce a range of gamification technologies (e.g. Level-up, H5P, and Quiz Venture) that are made available at XJTLU to support the use of gamification in online and hybrid learning and teaching.


11:45 AM - 12:15 PM

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XJTLU TRACK

Using Technology-Assisted Project-based Learning (PBL) to Facilitate Public Speaking Skills in English Medium Instruction (EMI) Environment

Yu Wang and Jiashi Wang, Xi'an Jiaotong-Liverpool University, Jiangsu, China

When applied to second language learning contexts, project-based learning has proven to enhance students’ language proficiency more than traditional ESL classroom contexts. When paired with virtual reality, project-based learning can stimulate students' active learning and problem-solving capacities. This session shares findings from empirical research using technology-assisted project-based learning to facilitate public speaking skills at XJTLU.

Using Technology-assisted Project-based Learning (PBL) to Facilitate Public Speaking Skills in English Medium Instruction (EMI) Environment

Yu Wang and Jiashi Wang


Previous research has shown that Project-based learning (PBL) is constructivism and collaborative learning approach that can improve student motivation, engagement, and autonomy (Donnelly & Fitzmaurice, 2005; Watson, 2001). When it is applied in second language learning contexts, PBL is proven to enhance students’ language proficiency due to abundant opportunities to practice the use of language and testing out language rules in more authentic contexts than the traditional ESL classroom (Larsson, 2001). Virtual reality (VR) as one of the instruments for Technology Enhanced Teaching and Learning (TELL) can offer to learn in an immersive, authentic experience. When paired well with PBL, it can stimulate students' active learning and problem-solving (Chen & Chen, 2016; Schwienhorst, 2002). Researchers have recognized the positive influence of using either TELL or PBL to support students in improving their public speaking skills. However, the investigations on how PBL correlates to the language development of public speaking skills and how technology-assisted PBL can be implemented in regular EMI classroom teaching have been limited to date. This session is to share findings from empirical research using technology-assisted PBL to facilitate public speaking skills (such as demonstrative, informative, and persuasive speaking skills) at XJTLU.


11:45 AM - 1:30 PM - BREAK


1:30 PM - 3:00 PM - PARALLEL SESSIONS


STREAM 1
Chair: David Guralnick, Ph.D., Kaleidoscope Learning, New York, New York, USA
1:30 PM - 3:00 PM


1:30 PM - 2:00 PM

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Online Learning Always Happens Somewhere: Where and When Will Office Workers Learn Post-Pandemic?

Imogen Casebourne, University of Oxford, UK

This session discusses the impact of factors such as time and place in online learning. By analyzing learning contexts and learners' studying preferences and behavior before and during the pandemic, the presentation draws attention to key elements that organizations should consider when planning online learning, once the pandemic is over.

Online Learning Always Happens Somewhere: Where and When Will Office Workers Learn Post-Pandemic ?

Imogen Casebourne


The pandemic has had many impacts on our lives, but one that is particularly relevant to online learning, is how, in early 2020, many people found themselves trying to help their children with online schooling while at the same time working from home. Activities that had traditionally (recently at least) been separated out by time and space were suddenly crammed in together and it wasn’t easy. Meanwhile some University students found themselves asked to sit examinations online.

This made it very evident that in order to work well, online learning doesn’t only need to be well structured, and learners don’t only require access to suitable technology. On top of that, there is an less examined assumption that learners will be in a place where they can concentrate and that they will have uninterrupted time in which to do so. But what if this isn’t always the case?

My research found that even before the pandemic, some people found it hard to concentrate in large open plan offices, preferring to move somewhere quieter to study. And online work related learning was a popular pastime for those travelling for work, or commuting to and from work.

What does this mean for future organizational learning strategies?

Will people crowd back to offices once a vaccine is widely available? If so, those noisy offices may not be good news for learners. On the other hand, if people choose in future to travel less for work, will we miss those windows of uninterrupted liminal time that some have found so useful for online learning? I discuss time and place in online learning, drawing attention to what organizations should consider in future when planning online learning.


2:00 PM - 2:30 PM

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Early Methods for Teaching About COVID-19 'In Vivo': After Action Report from Developing and Implementing "COVID-19 Recovery to Resilience" Course

Joshua DeVincenzo, National Center for Disaster Preparedness, Earth Institute, Columbia University, New York, New York, USA

This session presents the experience of developing and implementing the non-degree course "COVID-19: Recovery to Resilience" by Columbia University's Earth Institute. The session will summarize after-action findings and theory-based approaches used to design and facilitate the course as the pandemic continues to devastate the country and world.

Early Methods for Teaching About COVID-19 'In Vivo': After Action Report from Developing and Implementing "COVID-19 Recovery to Resilience" Course

Joshua DeVincenzo


From the very outset of the COVID-19 pandemic, educators and students in all learning environments witnessed an uprooting of their classrooms and workplaces both physically and in terms of the learning necessitated by the extremes of an event like a global pandemic. The long-term implications for classrooms, workplaces, and curriculum as a result of the pandemic are many. For the remainder of human history, educators worldwide will need to cover themes from the pandemic as they occur 'in vivo' and eventually retroactively. However, the need for learning, both in the form of information literacy and meaning-making from the pandemic experience, in the immediate term, is clear. In the Fall of 2020, Columbia University's Earth Institute commissioned the development and implementation of a Professional Learning, Non-Degree, offering on "COVID-19: Recovery to Resilience". As the course developer and inaugural instructor of this offering, this paper and presentation will summarize after-action findings and the theory-based approaches used to design and facilitate a course on COVID-19 as the pandemic continues to devastate the country and world. Course modules covered, Mapping and Expanding the Field of Disaster Management in the Context of COVID-19, Community Lifelines and Recovery Timelines, COVID-19 Lasting Impacts and Onward, A Focus on High-risk, Underserved, and Vulnerable Populations in Disasters, and finally, Crisis Leadership and Communications: Federal, State, Local, General Public. The course leveraged mind mapping, action learning, systems thinking, self-directed learning, among other theoretical frameworks, to extend understanding of the pandemic through a learning community. This presentation/paper will offer theoretical and practical contributions as the demand for teaching and learning on topics on COVID-19 will continue to increase across school and workplace contexts.


2:30 PM - 3:00 PM

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All Zoomed Out! Strategies for Addressing Zoom Fatigue during the COVID-19 Pandemic

Angela Bullock, Ph.D., University of the District of Columbia, Washington, DC, USA, Alex Colvin, Ph.D., Texas Woman's University, Denton, Texas, USA, and M. Sebrena Jackson, Ph.D., The University of Alabama, Tuscaloosa, Alabama, USA

COVID-19 has significantly impacted how higher education institutions operate, causing a shift to video conferencing tools as learning environments. This session focuses on videoconferencing fatigue, a negative consequence of excessive video conferencing, and presents the technostress model as a framework for recognizing and addressing videoconferencing fatigue.

All Zoomed Out! Strategies for Addressing Zoom Fatigue during the COVID-19 Pandemic

Angela Bullock, Alex Colvin, and Sabrena Jackson


COVID-19, which is caused by infection with a new coronavirus (called SARS-CoV-2) has impacted millions of people worldwide (Center for Disease Control and Prevention, 2020). COVID-19 has significantly impacted how institutions of higher education operate (IHEs). According to Xiao and Fan (2020), by mid-April 2020, over 190 countries implemented school/university closures, which impacted 1.57 billion students. Consequently, to ensure there was limited disruption due to these closures, many IHEs began offering courses online (LeBlanc, 2020). Due to social distancing measures put in place in many areas as a result of COVID-19, many IHE have turned to videoconferencing tools such as Zoom, WebEx, Blackboard Collaborate, Skype, Adobe Connect, GoToMeeting, and Microsoft Teams for online synchronous course delivery (Sidpra, 2020). Videoconferencing can help shift the instructional focus of distance learning experiences to more learner-centered opportunities; it can increase the social presence of the learning environment; it can give instructors the ability to observe students working in real-life learning experiences, and it can help to reduce travel expenses and can increase the effective use of academic time (Mader and Ming, 2015). Although videoconferencing has presented several benefits for IHE during the COVID-19 pandemic, instructors and students have reported experiencing Zoom fatigue due to spending several hours each day on videoconferencing tools for meetings and classes (Venugopal, 2020). Zoom fatigue or videoconferencing fatigue arises when individuals spend too much time looking at computer/phone screens and manifests as emotional, psychological, physical exhaustion. Furthermore, meeting through videoconferencing tools is a form of high-intensity virtual connecting because it requires increased levels of cognitive energy to stay alert enough to recognize nonverbal cues. (Leazenby, 2020). This presentation will explore how videoconferencing fatigue can be a by-product of COVID-19 pandemic. The technostress model will be presented as the framework to provide strategies to recognize and address videoconferencing fatigue.


STREAM 2 - ALICE (Adaptive Learning via Interactive, Collaborative and Emotional approaches) Track
Chair: Nicola Capuano, Ph.D., University of Basilicata, Potenza, Italy
1:30 PM - 3:30 PM


1:30 PM - 2:00 PM

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ALICE TRACK

A Tool for Evaluating the Quality of Online Teaching

Antonio Sarasa-Cabezuelo, Ph.D., Complutense University of Madrid (UCM), Madrid, Spain

This session presents a web application for evaluating the quality of online teaching. The web app is meant to be used by teacher and evaluators. It collects self-reported data and also makes inferences based on analytics, thus providing a simple and intuitive way of assessing the quality of online teaching.

A Tool for Evaluating the Quality of Online Teaching

Antonio Sarasa-Cabezuelo


Currently, virtual teaching has become one of the main means of delivering training. This new context presents very different peculiarities with respect to face-to-face teaching, and it is interesting for both the teacher and the institutions to be able to evaluate the training provided. This article describes a web application that implements a mechanism for evaluating the quality of teaching in virtual subjects. For this, an evaluation model is used that measures different aspects or factors that intervene in quality. This model has been implemented in the form of a set of questionnaires that can be used by both teachers and evaluators. The professor can use it to obtain a self-evaluation of the quality of the subject that she has taught, and the evaluator will use it in the context of commissions to evaluate the quality of teaching that are created in universities and other institutions. In the implemented assessment there are fields that are filled in manually by the user and others that are automatically calculated by the system from the data retrieved from the virtual subjects. In this way, the application offers a simple and intuitive means to obtain an assessment of the quality of teaching delivered virtually. As a basis for the development of the application, the data provided by a Moodle-type LMS has been used.


2:00 PM - 2:30 PM

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ALICE TRACK

Approaching Adaptive Support for Self-Regulated Learning

Dr. Niels Seidel, FernUniversität in Hagen, Hagen, Germany

During this session, a tool to enhance students' self-regulation skills in online learning environments is presented, and research results after applying this tool in 2 courses are discussed.

Approaching Adaptive Support for Self-Regulated Learning

Niels Seidel


Students in distance education are expected to self-regulate their learning process. In terms of an entire semester course, this means considering all learning resources offered, completing exercises, identifying and clarifying questions, reviewing what they have learned, and preparing for exams toward the end of a semester. Even for a single course that can span up to half a year, this is no easy task. For first-year students, in particular, the meta-cognitive demands become a challenge.

In this paper, we present a tool that enables learners in a Moodle course to plan resource-related and activity-related learning tasks over a semester in an individual way, to track their learning progress, and to reflect on goal achievements. Based on Zimmerman’s self-regulated learning (SRL) model (1999), a semester planning tool was developed in a participatory design process with students from educational sciences and computer science. By offering this tool in courses of two disciplines it was possible to capture the meta-cognitive behavior during SRL phases using log data that relate to learning activities, learning performances (submission tasks, quizzes, self-assessments) as well as the observation of planning and self-reports. Based on the first results from a bachelor course in educational science (N=157) and another one in computer science (N=95), a learner model was created that incorporates student preferences and strategies for SRL. The learner model is a foundation for an adaptive context-sensitive rule engine that provides guidance through awareness cues, hints, and instructions for better self-regulation.

The combination of self-reports and learning analytics data about the process of SRL opens up new ways to investigate SRL behaviors. A better understanding of SRL subsequently enables the design and implementation of personalized meta-cognitive support for learning activities.


2:30 PM - 3:00 PM

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ALICE TRACK

Grasping the Shape of Ethical Dilemmas: Towards an Educational Dilemma Generator

Joan Casas-Roma, Ph.D., Universitat Oberta de Catalunya, Barcelona, Spain

This session presents the theoretical background, conceptual design and preliminary testing of an educational dilemma generator prototype. This prototype generates scenarios containing an ethical dimension, and presents them to human educators in order to understand what makes them ethically-relevant.

Grasping the Shape of Ethical Dilemmas: Towards an Educational Dilemma Generator

Joan Casas-Roma


The incorporation of data science and artificial intelligence (AI) technologies in different fields and areas provide many benefits in automation, resource consumption and efficiency. However, the deployment of information systems that can exhibit autonomous behavior, and thus that can make decisions that have an effect on their users, may need to be prepared to face some ethical dilemmas. Those dilemmas cannot often be completely covered by following an ethics by design approach --which is based on foreseeing, before hand, all potentially detrimental scenarios. In order to allow autonomous systems to act ethically and fairly, artificial morality techniques are a promising way to go. Our goal is to use artificial morality systems to support the incorporation of AI in eLearning environments. However, before implementing systems that are able to identify and react to ethically-relevant scenarios, there is the need to understand what makes an educational situation be considered ethically-relevant, and why. In order to gain this knowledge, this work presents a preliminary prototype that automatically generates hypothetical educational situations that may involve (or not) potential ethically-relevant decisions: the Educational Dilemma Generator. The work characterizes ethical dilemmas in education, presents the design of the Educational Dilemma Generator and shows the results of the preliminary tests conducted. The contribution of the research is to create tools to advance in the knowledge about what ethical dilemmas in education are and what characterizes them.


3:00 - 3:30 PM

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ALICE TRACK

Measuring Teachers’ Civic Online Reasoning in a MOOC with Virtual Simulations and Automated Feedback Systems

G. R. Marvez, Massachusetts Institute of Technology, Cambridge, Massachusetts, USA

In an increasingly polarized digital landscape, determining the trustworthiness of information has become a critical skill. This session shares objectives and preliminary results of a Massive Open Online Course (MOOC) offered on edX to help teachers enhance their civic online reasoning skills.

Measuring Teachers’ Civic Online Reasoning in a MOOC with Virtual Simulations and Automated Feedback Systems

G. R. Marvez


From the Stanford History Education Group’s Civic Online Reasoning (COR) Curriculum, we developed a Massive Open Online Course (MOOC) on edX for teachers to learn about and practice online reasoning skills, such as lateral reading, click restraint, using Wikipedia wisely, and avoiding website evaluation checklists. In an increasingly polarized digital landscape, determining the trustworthiness of information has become a critical skill. In this MOOC, teachers learned about professional fact checkers’ effective digital evaluation strategies and ways to teach the skills to their students. Additionally, we developed pre and post digital simulations on the Teacher Moments platform in which teachers practiced identifying different levels of student proficiency across three different kinds of COR tasks: discovering who is behind information, learning how to use Wikipedia wisely, and determining the trustworthiness of videos on social media. Preliminary analysis has shown some improvements in teacher understanding of student mastery in COR skills through these simulations. In a second run of this MOOC, we will modify the existing simulations to capture more of the teacher skills needed to teach COR content, such as correctly identifying students’ sound online reasoning, as well as students’ misconceptions. By using a new immediate feedback system in Teacher Moments through an embedded AI coach, we will be able to offer additional resources and redirect participants’ efforts instantaneously in the simulation to improve the learning of participants in the MOOC. For instance, many MOOC participants who were new to COR content falsely believed that all Wikipedia use was injudicious, and this mindset was reflected in how they evaluated student responses. With an automated feedback system, if a participant were to make that choice, the platform could redirect them to resources on responsible Wikipedia use through word embeddings algorithms, improving the way the participant scored student work.


STREAM 3
Kinga Petrovai, Ph.D., The Art & Science of Learning, Ottawa, Ontario, Canada
1:30 PM - 3:00 PM


1:30 PM - 2:30 PM

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[CANCELED) Meet The Expert: Enable Knowledge Sharing, Create Collaborative Cultures and Leveraging Collective Knowledge

Patrick Veenhoff, Meet The Expert, Zürich, Switzerland

Large organizations have a wealth of knowledge and competencies available; however, accessing them at the moment of need remains a big challenge. Meet This session showcases Meet The Expert (MTX), a platform that supports large organizations to enable knowledge sharing, create collaborative cultures and leverage collective knowledge to accelerate digital transformation.

Meet The Expert: Enable knowledge sharing, create collaborative cultures and leveraging collective knowledge

Patrick Veenhoff


Large organisations have a wealth of knowledge and competencies available; however, accessing these in the moment of need remains a big challenge. Hurdles like cultural barriers, continuous organisational transformation and the ever-increasing speed of change prohibit organisations from performing their best in the digital economy. In 2018, we ran a successful pilot project called Meet The Expert on group level of a CHF 12 Billion Swiss company, where we employees can connect with the right internal experts in a few clicks. In 2020, a spin-off venture founded by the inventor of this concept, Patrick Veenhoff, is looking to further enhance this solution by running three additional pilot programs this year and validate the approach.

Meet The Expert (MTX) makes your internal expertise accessible, scalable and transparent so that you can get more done. MTX supports large organisations to enable knowledge sharing, create collaborative cultures and leveraging collective knowledge to accelerate your digital transformation.

When employees need internal expert support to deliver, MTX is the first place they look. Employees can find the right skillset, directly book micro-meetings or assemble agile teams. This provides targeted discussions to make better decisions and create better solutions.

Uncover your company’s hidden talents and eliminate departmental silos by bringing your people together even if they are in different buildings, cities, or countries. Organisations get data-driven insights on their informal networks to identify in real-time potential trouble areas, identify skill gaps, and accelerate cultural transformation.

MTX creates a collaborative culture that enables you to leverage the power of your collective knowledge. We make expertise scalable by bringing the “water cooler” to the digital economy.


2:30 PM - 3:00 PM

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Education Data Mining (EDM) - The Next Big Thing in Corporate Learning

Smruti Sudarshan, LinkedIn Information Technology, Bangalore, India

All corporate learners deserve a great learning experience, one that affords every opportunity for them to grow. But every corporate learner follows a unique roadmap to build their career. Every L&D department in the organization needs the right data in the right format and at the right time. This data enables them to understand their learners and guide them aptly on their respective learning journeys. Educational data is huge and cannot be analyzed using spreadsheets. They need an in-depth analysis of the hidden data to understand learners and their learning behavior. This is where Educational Data Mining (EDM) comes into the picture. Mining educational data can unravel the mysteries of the learners which cannot be collected by a simple learner feedback survey or even field interviews.

Education Data Mining (EDM) - The Next Big Thing in Corporate Learning

Smruti Sudarshan


All corporate learners deserve a great learning experience, one that affords every opportunity for them to grow. But every corporate learner follows a unique roadmap to build their career. Every L&D department in the organization needs the right data in the right format and at the right time. This data enables them to understand their learners and guide them aptly on their respective learning journeys.

Educational data is huge and cannot be analyzed using spreadsheets. They need an in-depth analysis of the hidden data to understand learners and their learning behavior. This is where Educational Data Mining (EDM) comes into the picture. Mining educational data can unravel the mysteries of the learners which cannot be collected by a simple learner feedback survey or even field interviews.

EDM can be used for:

Discovery of Learning Behaviors With Data Models - EDM introduces a concept called map probing which is used to develop learner models. This will enable an Instructional Designer or a L&D Consultant to develop learner models and provide training solutions which are learner-centric.

Usage of Learning Analytics And Visual Data Analytics - EDM helps determine the hidden learner data in the learning environment. The learner data is collected and reported by using learning analytics. The collected learner data will be in the form of tables and relationships, devoid of the learner's ability to understand it. Hence, they should be visualized in the form of graphics to tap the ability of learners to understand their progress. Thus, visual data analytics is used.

Instructional Principle Analysis: EDM helps in studying the effectiveness of different learning system components and instructional practices that can contribute to the design of better learning systems.

Thus, there is a place for EDM in eLearning. As training and content move online, EDM will enable eLearning to be always assessed at all levels. L&D professionals will benefit from understanding the possibilities of the development of EDM. EDM will continue to grow in the coming years.


3:00 PM - 3:30 PM - BREAK (EXCEPT FOR STREAM 2, THE ALICE TRACK, WHICH RUNS THROUGH 3:30 PM)


3:30 PM - 5:00 PM - PARALLEL SESSIONS


STREAM 1
Chair: David Guralnick, Ph.D., Kaleidoscope Learning, New York, New York, USA
3:30 PM - 5:00 PM


3:30 PM - 4:30 PM

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Resilient Learning Communities: Interventions and Teaching Strategies in the Time of COVID-19

Melissa Murphy Thompson, Dominican University, River Forest, Illinois, USA

The implications of the COVID-19 global pandemic for higher education are complex and cannot be ignored. This presentation analyzes the application of three strategies in online courses during the initial months of the global pandemic: crisis intervention, trauma informed teaching practices, and differentiated instructional approaches.

Resilient Learning Communities: Interventions and Teaching Strategies in the Time of COVID-19

Melissa Murphy Thompson


The implications of the COVID-19 global pandemic for higher education are complex & cannot be ignored. This presentation analyzes the application of three strategies used in online courses during the initial months of the global pandemic. These strategies include crisis intervention, trauma informed teaching practices, and differentiated instructional approaches. This presentation will focus on lessons learned, especially important as we continue to live, teach and work in a COVID-19 world.

The distance in distance education has not been more evident than during a global pandemic. Or has it? As instructors this pandemic provides each of us with the opportunity to be flexible and nimble, living learning values that are learner focused provide a roadmap to creating successful learning experience for students during a time of global crisis. Participants will come to understand how to weave together three modalities of practice and education into their courses that work in tandem to ensure successful student outcomes.


4:30 PM - 5:00 PM

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Solving Gender and Racial Equity with Experiential Learning and AI

Sheffie Robinson, Shamrck Software, Atlanta, Georgia, USA

Oftentimes, human resources issues in an organization are addressed with policies, procedures, and company culture. However, biases are learned far before being in the job market. This session proposes the use of experiential learning and AI to teach racial and gender equity to high school students, to better prepare them for the workplace.

Solving Gender and Racial Equity with Experiential Learning and AI

Sheffie Robinson


Often times, we think of addressing human resources issues in an organization with policy, procedure, and company culture. We miss the fact that most of the issues experienced in biases are learned behavior that stems from times far before being in the job market. Experiential learning with AI can be used to develop learning paths to inspire and teach soft skills in high school students to better prepare them for their future workforce and help organizations grow the next generation of workers that already have equity as part of their personal mantra.

Key Takeaways:

Personalized Learning Paths to Enhance Soft Skills
Using AI and Natural Language Processing to Address Learning Gaps
Why Gender and Racial Equity Are Important for the Future Workforce
Structuration Theory as a Conduit for Learning Competencies


STREAM 2
Chair: Kinga Petrovai, Ph.D., The Art & Science of Learning, Ottawa, Ontario, Canada
3:30 PM - 5:00 PM


3:30 PM - 4:30 PM

Centralizing the CLO: Technology and the Confluence of Work and Learning

Jessica Mitsch, Momentum, Raleigh, North Carolina, USA; Erica Depiero, Citi, New York, New York, USA; Michael Cannon, Red Hat, Raleigh-Durham, North Carolina area, USA and Regina Dowd, TSR Consulting, Southport, Connecticut, USA

More than ever, employers across markets and sectors face challenges in attracting and retaining committed, high-performing talent. One powerful and proven way to do so is offering skills development and continued learning in-house, as a recent LinkedIn study showed that 94 percent of employees would stay with a company longer if there was an investment in learning.

Centralizing the CLO: Technology and the Confluence of Work and Learning

Jessica Mitsch, Esther Delaney, and Michael Cannon


More than ever, employers across markets and sectors face challenges in attracting and retaining committed, high-performing talent. One powerful and proven way to do so is offering skills development and continued learning in-house, as a recent LinkedIn study showed that 94 percent of employees would stay with a company longer if there was an investment in learning.


4:30 - 5:00 PM

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Using Online Simulations to Explore Complex Topics and Apply Systems Thinking (POSTPONED TO THURS., 12 noon, Stream 1)

Shelby Marshall, FableVision, Boston, Massachusetts, USA

In this session, we will consider ways in which online simulations can support and extend learning in higher education and corporate training, and we will explore examples at different levels of complexity that have been developed by FableVision Studios, an educational media developer in Boston, Massachusetts.

Using Online Simulations to Explore Complex Topics and Apply Systems Thinking

Shelby Marshall


In this session, we will consider ways in which online simulations can support and extend learning in higher education and corporate training, and we will explore examples at different levels of complexity that have been developed by FableVision Studios, an educational media developer in Boston, MA. Examples will include a simplified climate model developed for the Smithsonian Science Education Center; a decision simulation, designed to give undergraduate and graduate students opportunities to apply soft skills such as empathy, judgment, and ethical practices; and a set of multiplayer interactive experiments for college students that demonstrate how economic markets behave. Although the design of these simulations draws upon research, the workshop’s focus is practical, with the intention of providing participants with concrete ideas that can inform their own plans for development of useful educational resources.


STREAM 3
Chair: Steven Schmidt, Ph.D., East Carolina University, Greenville, North Carolina, USA
3:30 PM - 5:00 PM


3:30 PM - 4:30 PM

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Topic-Based Learning Saves Resources and Improves Learning

Bruce Cronquist and Todd Stone, Dell Technologies, Seattle, Washington, USA

We know the facts: Learning solutions take time to create, review, and produce; not to mention maintenance. New methodologies such as agile and microlearning help, but our solutions are still big, take time to release, and the content is quickly forgotten. What if there was a system that let you identify the need to know actionable content, prioritize it, drip it out in priority order, getting the most important content out sooner, all while using fewer resources? The Dell Technologies Education Services team moved to topic-based learning (train to what your learners need to do) utilizing the agile framework.
Slides

Topic-Based Learning Saves Resources and Improves Learning

Bruce Cronquist and Todd Stone


We know the facts: Learning solutions take time to create, review, and produce; not to mention maintenance. New methodologies such as agile and microlearning help, but our solutions are still big, take time to release, and the content is quickly forgotten. What if there was a system that let you identify the need to know actionable content, prioritize it, drip it out in priority order, getting the most important content out sooner, all while using fewer resources? The Dell Technologies Education Services team moved to topic-based learning (train to what your learners need to do) utilizing the agile framework. Topic-based learning is so much more than just microlearning. The magic rests in identifying and categorizing the activities your learner needs to do. We call them Skill, Topic, and Task. Then you assign the exact audiences and prioritize those activities. You don’t need to teach everything. During this interactive session, we’ll practice TBL by using the example of creating a training for how to drive a car….since everyone is familiar with the tasks involved in driving. We use the example of what tasks are needed to drive a Yugo, and what tasks are needed to drive a Formula 1. We point out that while driving a car is similar for both, they are also very different and we need to understand that difference and the learner’s needs. After a few bad Yugo jokes and audience participation on the tasks involved for driving each type of car, we show how we applied this to our training development at Dell, showing a training before and after application of TBL. We’ll also share up-to-the-minute measurable results in our internal improved processes and external learner satisfaction. We'll share why we adopted TBL, how we changed our processes, how we changed minds, and lessons learned.


4:30 PM - 5:00 PM

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Do We Really Need Just-In-Time Learning?

Dr. Anu Singh, Fiserv, Noida, India

Just-in-time training makes learning available when it is needed and fosters a culture of intentional learning. This session reflects on the importance of adopting just-in-time training over more traditional training approaches, to create a more personalized, on-demand learning experience at a reduced cost.

Do We Really Need Just-In-Time Learning?

Anu Singh


Ever wondered why we need to make learning available to a leaner when they need it?

Mostly because the world is fast changing and everyone’s life is getting busier every day. It is important to make learning available when it is needed to foster a culture of intentional learning and gain new knowledge or skills only when we need them instead of learning for we will need them.

This approach of learning was actually borrowed from Toyota's famous lean manufacturing manifesto and refers to only using effort when it's needed, instead of ahead of time. Users want to get their job done than knowing the system, and need help in troubleshooting a problem or inevitable errors they make, and Just in time training or learning concept provides them with an opportunity to accomplish both!

We are adopting multiple new approaches to learning for enhanced efficiencies while accomplishing the strategic and tactical plans for an organization as well as a learner. To accomplish it, we must shift our focus from traditional ways of learning to just in time learning or learning what we need and foster a personalized learning experience with more on-demand supply at a reduced cost.

We need to prepare our learners with skills that matters to them – where, when and how they want it - to feel safe and well equipped with information with a feeling of accomplishment. It is critical to look at learning from a completely different perspective and instead of focusing on every minute detail that a learner would not even use, let’s begin to look at how people can be better equipped with just in time training.


5:00 PM - 5:15 PM - WRAP-UP - STREAM 1

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David Guralnick, Ph.D.

President and CEO
Kaleidoscope Learning
New York, New York, USA


5:15 PM - END OF CONFERENCE DAY