2023 Conference Program


Wednesday, June 14th | Thursday, June 15th | Friday, June 16th


Wednesday, June 14th, 2023

All times are Eastern time. All sessions will be streamed online and all virtual sessions will be shown in an area at the in-person venue. In addition, all sessions will be recorded for registered attendees.
The Presidential Rooms and Board Room are on the 3rd floor of Faculty House, the event venue, and the Seminar Rooms are on the 2nd floor.


11:30 AM - DOORS OPEN


12:30 PM - 1:45 PM - OPENING SESSION - TRACK 1 [IN-PERSON]
PRESIDENTIAL ROOM 1


12:30 PM - 12:45 PM - CONFERENCE INTRODUCTION

Conference Introduction

David Guralnick, Ph.D.
President and CEO
Kaleidoscope Learning
New York, New York, USA


12:45 PM - 1:45 PM - KEYNOTE

Keynote Speech
Learning in Context: How Emerging Technologies Will Change the Game in Generative Learning

Tony O'Driscoll, Ph.D.
Adjunct Professor
Duke University
Durham, North Carolina, USA

As the world becomes increasingly connected, the rate of change itself is changing and the degree of complexity is compounding. In such an unpredictable context, the role of generative learning becomes paramount. As new waves of disruptive technologies come crashing down upon our educational shores, we must avoid falling prey to the “Routinization Trap" in which we use radically new technologies to accelerate the existing teaching model, where we fill classrooms to teach students what we know how to do.

To move beyond this trap, we must leverage the affordances inherent in these disruptive technologies to collectively figure out what to do next when faced with truly novel situational contexts. We need to evolve from the current practice of building individual competencies by closing individual skill gaps via productive learning to a new model of building collective capability. We can accomplish this by tuning human networks to help people make sense of the unfamiliar via generative learning. This session will explore what lies just beyond the horizon to unlock the power of generative learning to better prepare people to navigate an ever evolving and unpredictable world.


1:45 PM - 2:15 PM - BREAK


2:15 PM - 4:15 PM - PARALLEL SESSIONS


TRACK 1 [IN-PERSON] - SESSION 1A
PRESIDENTIAL ROOM 1
Session Chair:
Hal Christensen, QuickCompetence, Forest Hills, New York, USA
2:15 PM - 4:15 PM


2:15 PM - 3:15 PM

Learning and Performance Support Technology for the Performing Arts

Gary Dickelman, EPSScentral, Boynton Beach, Florida, USA

Throughout the SARS-CoV-2 pandemic, performing arts organizations worldwide became creative with technology-based learning and performance support tools to maintain some semblance of continuity for their respective crafts. While shared cloud repositories and collaboration tools—like Dropbox, MS Teams, Webex, iCloud, Google docs, Zoom—were in use prior to the pandemic, circumstances catapulted creativity in both the application of, and advances in, such technologies. 

Learning and Performance Support Technology for the Performing Arts

Gary Dickelman


Throughout the SARS-CoV-2 pandemic, performing arts organizations worldwide became creative with technology-based learning and performance support tools to maintain some semblance of continuity for their respective crafts. While shared cloud repositories and collaboration tools—like Dropbox, MS Teams, Webex, iCloud, Google docs, Zoom—were in use prior to the pandemic, circumstances catapulted creativity in both the application of, and advances in, such technologies.

Examples include applications like SourceForge Jamulus, which allow for virtual, real-time rehearsal for choirs, ensembles, and orchestras, where bandwidth is normalized, synchronizing throughput (unlike Zoom). Music composition tools and apps, such as Avid Sibelius, MakeMusic Finale, and similar apps from PreSonus, Neuratron, Apple, Steinberg, and more, streamline cloud distribution and publishing, render realistic audio, and provide features that support individual and group rehearsal and performance. Visual performance support tools have also emerged, such as Ultimate Drill Book for the Marching Arts.

The presentation focuses on how performing arts organizations that ordinarily require live rehearsals and performances were able to fill social distance requirements through strategic applications of performance support technology. Included are surveys of tools, techniques, and protocol that emerged during the pandemic and promise to remain mainstream in the post-pandemic world.

As the language of on-the-job performance support was borrowed from the performing arts (e.g., Brenda Laurel’s definitive work “Computers as Theater”), the presentation will also address workplace learning and performance ideas derived from the latest advances in performing arts tools. Examples of innovations that foster shorter time to performance competency, cost reduction, and improved quality will be presented in action.


3:15 PM - 3:45 PM

The Enhancement of Creativity Skills in Higher Education through Evaluation and Assessment (Virtual Talk)

Antonella Poce, Ph.D, University of Rome Tor Vergata, Rome, Italy

Creativity is defined as the ability to use imagination, inwardness, intellect, feeling and emotion in order to modify an idea from the present to a different and not explored state (Dellas & Gaier,1970). Ideally, creativity should be the integration of two worlds: the world of the artist’s imagination and the world of the scientist’s technique (Gardner,1999). It’s the action that produces new ideas, approaches, and innovations, whereas innovation represents the process of application of such creative ideas in a certain context with the aim of creating new realities (Amabile et al.,1996; Amabile, 2017). Creativity has been identified by the World Economic Forum, the International Monetary Fund and global business analysts as the key to our future economies (Burayeva et al. 2020).

The Enhancement of Creativity Skills in Higher Education through Evaluation and Assessment

Antonella Poce


Creativity is defined as the ability to use imagination, inwardness, intellect, feeling and emotion in order to modify an idea from the present to a different and not explored state (Dellas & Gaier,1970). Ideally, creativity should be the integration of two worlds: the world of the artist’s imagination and the world of the scientist’s technique (Gardner,1999). It’s the action that produces new ideas, approaches, and innovations, whereas innovation represents the process of application of such creative ideas in a certain context with the aim of creating new realities (Amabile et al.,1996; Amabile, 2017). Creativity has been identified by the World Economic Forum, the International Monetary Fund and global business analysts as the key to our future economies (Burayeva et al. 2020).

Universities have the responsibility to provide students with all the necessary tools supporting their creativity. The core problem at the university level is not the lack of creativity but, rather, its conception and enhancement. The higher education system can be, in fact, classified as a soft system (Checkland, 1999:154): “A soft system view of the world accepts confusion, diversity and complexity and uses this as a resource and a source of inspiration to orchestrate enquiry and grow new learning.”

The EU reported in 2007 on the level of enhancement of creative skills within the European higher education field and stated that teachers do not always dwell upon the importance of creativity and evaluation procedures, often preventing students from being creative using learned concepts to develop new knowledge. The situation has not changed so much since the time of the 2007 report. There have been isolated initiatives in some countries (Fleith & Pereira, 2017), especially in creativity training in Hong Kong (Cheung, Roskams, and Fisher, 2006) and in the UK with the National Endowment for Science, Technology and Arts (NESTA) (GB).

Taking into consideration the point of view of the students, teachers, academics and institutions, the obstacles to the promotion of creativity in higher education (Lima and Alencar, 2014) and the opportunities to be developed are described in the full-length contribution. Solutions envisaged and pilot studies on the use of assessment as a driver for creativity and innovation will be discussed and interpreted in this session.


3:45 PM - 4:15 PM

Extended Reality: Cooperation into the Metaverse to Boost Diversity and Inclusion (Virtual Talk)

Fernando Salvetti, Ph.D., Logosnet LLC, Houston, Texas, USA, Roxane Gardner, M.D., MSHPEd, D.Sc., Harvard Center for Medical Simulation, Jenny Rudolph, Ph.D., Harvard Center for Medical Simulation, and Rebecca Minehart, M.D., Harvard Center for Medical Simulation, Boston, Massachusetts, USA

Cooperation into the metaverse is at the core of the ongoing digital revolution that is impacting the way we design and deliver education and training. The key questions that will be addressed are: What is the Metaverse today? How can we enhance education and training into the Metaverse? How can we design an immersive learning experience? Faculty will demonstrate how to design learning experiences by involving learners in authentic stories that address key issues and realistic concerns, because human beings respond well to things that are relevant to them and context related. The situation-impact-resolution (SIR) format will be presented as an effective tool (with a proven track record) to establish story context for each simulation. This focuses on the sequence drama, suspense, and resolution—to use with epistemological acumen, within a systemic paradigm. Learners will be invited to try quick remote interactions within a cooperative Metaverse, designed to boost diversity and inclusion within organizations.

Extended Reality: Cooperation into the Metaverse to Boost Diversity and Inclusion

Fernando Salvetti, Roxane Gardner, Jenny Rudolph and Rebecca Minehart


Cooperation into the metaverse is at the core of the ongoing digital revolution that is impacting the way we design and deliver education and training. The key questions that will be addressed are: What the Metaverse is today? How to enhance education and training into the Metaverse? How to design an immersive learning experience? Faculty will demonstrate how to design learning experiences by involving learners in authentic stories that address key issues and realistic concerns, because human beings respond well to things that are relevant to them and context related. The situation-impact-resolution (SIR) format will be presented as an effective tool (with a proven track record) to establish story context for each simulation. This focuses on the sequence drama, suspense, and resolution—to use with epistemological acumen, within a systemic paradigm. Learners will be invited to try quick remote interactions within a cooperative Metaverse, designed to boost diversity and inclusion within organizations.


TRACK 2 [IN-PERSON] - SESSION 2A
PRESIDENTIAL ROOM 2
Session Chair:
Elizabeth Huttner, Formerly at IBM and MIT, Lexington, MA
2:15 PM - 4:15 PM


2:15 PM - 2:45 PM

Learning in Encounter: Collaborative and Project-Based Strategies for Learning in Culturally and Religiously Diverse Contexts in the Higher Education Sector

Christoph Knoblauch, Ph.D., and Tamer-Uzun Gökcen, Ludwigsburg University of Education, Ludwigsburg, Germany

Focusing on the intimate relation of encounter and education, this presentation discusses evaluation findings from a collaborative and project-based course in the higher education sector. The course engages students in the development and implementation of collaborative projects in the field of Religious Education with a special focus on cultural and religious diversity. The empirical findings, therefore, focus on students’ experiences in collaborative and project-based settings with a special emphasis on encounter in religiously diverse groups. This paper analyses the planning, execution, and critical reflection of learning experiences through collaboration and encounter. It thereby discusses the structure, the methodology, and the outcomes of the course with a focus on the experience of encounter. The study uses digital feedback and evaluation methods for the evaluation research. By doing so, the study investigates and reflects the quality of students’ experiences through encounter in religiously diverse groups and possible influences upon learning. It also discusses the question of how these experiences can be constructively implemented to improve future collaborative scenarios in the higher education sector. 

Learning in Encounter: Collaborative and Project-Based Strategies for Learning in Culturally and Religiously Diverse Contexts in the Higher Education Sector

Christoph Knoblauch and Tamer-Uzun Gökcen


Focusing on the intimate relation of encounter and education, this paper discusses evaluation findings from a collaborative and project-based course in the higher education sector. The course engages students in the development and implementation of collaborative projects in the field of Religious Education with a special focus on cultural and religious diversity. The empirical findings, therefore, focus on students’ experiences in collaborative and project-based settings with a special emphasis on encounter in religiously diverse groups. This paper analyses the planning, execution, and critical reflection of learning experiences through collaboration and encounter. It thereby discusses the structure, the methodology, and the outcomes of the course with a focus on the experience of encounter. The study uses digital feedback and evaluation methods for the evaluation research. By doing so, the study investigates and reflects the quality of students’ experiences through encounter in religiously diverse groups and possible influences upon learning. It also discusses the question of how these experiences can be constructively implemented to improve future collaborative scenarios in the higher education sector.


2:45 PM - 3:15 PM

Digital Transformation of Universities: A Research Agenda

David Rueckel, Ph.D., University of Applied Sciences Technikum Wien, Vienna, Austria

Both in the scientific world and in practice, the concepts of digitization, digital transformation and digital resilience are current topics that have been clarified to varying degrees of comprehensiveness. If one starts from the scientific status quo, the concept of digitization, i.e., the support or replacement of primarily manual activities by digital technologies, is largely transparent for theory and practice. After all, it is disciplines such as computer science and business administration, but especially the business informatics and information systems disciplines, that have dedicated themselves to this very task at different levels in the organization (operational, tactical, strategic).

Digital Transformation of Universities: A Research Agenda

David Rueckel


Both in the scientific world and in practice, the concepts of digitization, digital transformation and digital resilience are current topics that have been clarified to varying degrees of comprehensiveness. If one starts from the scientific status quo, the concept of digitization, i.e., the support or replacement of primarily manual activities by digital technologies, is largely transparent for theory and practice. After all, it is disciplines such as computer science and business administration, but especially the business informatics and information systems disciplines, that have dedicated themselves to this very task at different levels in the organization (operational, tactical, strategic).

The picture in theory and practice becomes increasingly diffuse as one moves from the concept of digitization to the concept of digital transformation. This holistic model of substantial transformation or redesign of the organization through the strategic and harmonized use of digital technologies is dominated by numerous, profound uncertainties and ambiguities. The image of an organization whose central value-creating core process - for example - is no longer a production process but the innovation process seems neither clearly mappable nor clearly achievable.

Consequently, when it comes to how such a sustainable transformation process can help to foster the organization's (digital) organizational resilience, both scientific-empirical and practical reports become scarce.

If one shifts this systematic approach to the public sector, findings become even sparser; if one tries to identify findings from the environment of universities and other institutions of higher education, the yield decreases increasingly.

This paper therefore aims to apply the concepts of "digitization," "digital transformation," and "digital resilience" to higher education institutions. It attempts to analyze research results with a focus on the private sector and the public sector (in general) with the aim of questioning their applicability to academic institutions and deriving approaches for further research, ideally a research agenda. The goal of this research agenda can be to identify research fields for academic institutions that contribute to the creation of the image of a "digitally transformed academic institution". As this paper is neither empirical, nor design-oriented, it is purely conceptual in nature.


3:15 PM - 4:15 PM

Learning Together While Apart: Cohort-based Program Excellence

Heather Appell, ServiceNow, Seattle, Washington, USA

In this world of remote work, how do you drive cohort engagement virtually? Authentic connections and collaboration opportunities are hallmarks of cohort learning. How do you foster these learning connections in a virtual program while scaling quickly?

Join us to learn six best practices that have the biggest impact on the success of cohort learning – for both learners and the delivery team.

We will dig into the details of how ServiceNow leveraged the Intrepid learning platform to consolidate eight different tools and platforms, increase learner engagement, and decrease administrative overhead for the 12-week Certified Technical Architect (CTA) program.

You will leave this session with new ideas about combining the community benefits of cohort-based learning with automation and technology to deliver performance-based, scalable programs that learners love.

Learning Together While Apart: Cohort-based Program Excellence

Heather Appell


In this world of remote work, how do you drive cohort engagement virtually? Authentic connections and collaboration opportunities are hallmarks of cohort learning. How do you foster these learning connections in a virtual program while scaling quickly?

Join us to learn six best practices that have the biggest impact on the success of cohort learning – for both learners and the delivery team.

We will dig into the details of how ServiceNow leveraged the Intrepid learning platform to consolidate eight different tools and platforms, increase learner engagement, and decrease administrative overhead for the 12-week Certified Technical Architect (CTA) program. You will leave this session with new ideas about combining the community benefits of cohort-based learning with automation and technology to deliver performance-based, scalable programs that learners love.

In this session you will learn:

~ Practical ways to make Customer Education and Certification programs more relevant and collaborative.

~ Six best practices that have the biggest impact on the success of cohort learning in a virtual program.

~ Which technology functionality can make the biggest impact on the success of cohort learning for both the learners and the delivery team.


TRACK 3 [IN-PERSON] - SESSION 3A
PRESIDENTIAL ROOM 3
Session Chair:
Lillian H. Hill, Ph.D., University of Southern Mississippi, Hattiesburg, Mississippi, USA
2:15 PM - 4:15 PM


2:15 PM - 2:45 PM

A Blended Learning & Assessment Model to Foster Student Success in a Gateway STEM Course

Kaushik Dutta, University of New England, Biddeford, Maine, USA

This presentation will share an award-winning model for implementing digital learning strategies and technologies to create a rich student-centered environment in science, technology, engineering, and mathematics (STEM) courses that also applies to other disciplines. Blended learning has received attention (further amplified in the current post-pandemic higher education environment) for being one of the best curricular strategies to engage diverse learners in traditional classroom teaching. Furthermore, with the continuation of curricular flexibility in the post-pandemic environment, blended learning is anticipated to play an important role. The traditional (lecture/textbook) approach to teaching has its shortcomings with students of varied learning styles, especially in STEM disciplines.  A high attrition rate is common in gateway STEM courses, perhaps due to a lack of adequate student preparation, interest, and/or motivation. These challenges are not uncommon and are faced by instructors everywhere, especially with beginning college students.

A Blended Learning & Assessment Model to Foster Student Success in a Gateway STEM Course

Kaushik Dutta


This presentation will share an award-winning model for implementing digital learning strategies and technologies to create a rich student-centered environment in science, technology, engineering, and mathematics (STEM) courses that also applies to other disciplines. Blended learning has received attention (further amplified in the current post-pandemic higher education environment) for being one of the best curricular strategies to engage diverse learners in traditional classroom teaching. Furthermore, with the continuation of curricular flexibility in the post-pandemic environment, blended learning is anticipated to play an important role. The traditional (lecture/textbook) approach to teaching has its shortcomings with students of varied learning styles, especially in STEM disciplines. A high attrition rate is common in gateway STEM courses, perhaps due to a lack of adequate student preparation, interest, and/or motivation. These challenges are not uncommon and are faced by instructors everywhere, especially with beginning college students. Guiding students to learn metacognitive skills (e.g., evaluating one’s own knowledge, planning one’s learning, monitoring one’s progress) helps them become self-directed learners and improves success. The main implementation strategy is to help students progress individually, using adaptive learning technology, through a given course’s learning outcomes, and to allow instructors to use classroom time for collaborative learning.

Furthermore, students can engage with a variety of remediation resources until they reach a satisfactory level of success. The ‘back-end’ analytics help guide the instructional strategy and further support student success. Collectively, these technological implementations within the context of a blended curriculum model have incrementally improved student success and retention over the years (as evidenced by lower attrition, increased % of high performers, and performance on national board exams).


2:45 PM - 3:15 PM

A Comparative Study Between the U.S. and Israel: How Do Teacher-Education College Students Perceive the Term “Parental Involvement”?

Yael Fisher, Ph.D., Achva Academic College, Tel-Aviv, Israel

Given that the professional literature provides ample evidence of the importance of parental involvement and its effect on learners’ academic outcomes and positive social/emotional states, the aim of this quantitative study was to understand and compare the perceptions of preservice teachers regarding parental involvement and family engagement in Israel and the U.S.

A Comparative Study Between the U.S. and Israel: How Do Teacher-Education College Students Perceive the Term "Parental Involvement"?

Yael Fisher


Given that the professional literature provides ample evidence of the importance of parental involvement and its effect on learners’ academic outcomes and positive social/emotional states, the aim of this quantitative study was to understand and compare the perceptions of preservice teachers regarding parental involvement and family engagement in Israel and the U.S. Fisher’s Perception of Parental Involvement Scale (PPIS; Fisher, 2011) was used to survey 469 education-college students: 269 American students and 200 Israeli students. Analysis indicated that the model was a better fit for Israeli students and an acceptable fit for U.S. students. However, in general, Israeli and US students in teaching colleges agreed on many of the components of parental involvement. Some results differed by gender, age, level of education, and prior teaching experience. These results may suggest that the fundamental concepts that constitute the family engagement are not culturally bound, but rather may be common among different cultures and nations. Further research is required to confirm this. Notwithstanding, gaining a general understanding of pre-and in-service teachers’ perceptions regarding parental involvement and family engagement could prompt the colleges to expand their teacher-education programs to address this better important issue.


3:15 PM - 3:45 PM

A Comparison of Online and In-Person Mindfulness Education Interventions on Self-Compassion and Creativity

Young Min Jung, Ph.D. and Eunmi Kim, Ph.D.,, KAIST, Daejeon, Republic of Korea

COVID-19 has drawn much attention to online learning to enhance mental health. The body of research on mindfulness-based intervention (MBI) has accumulated to reveal the effects of mindfulness on stress reduction and self-compassion. However, there are few studies of MBIs with respect to different platforms. The present study compares the effects of a 10-week MBI class in a STEM-focused college in Korea. The online and in-person curricula have been delivered with the same contents and facilitator with a one-year gap. Twenty participants from the online class and 32 from the in-person class are measured with a self-compassion scale and a domain-specific creativity scale before and after the class. Statistical analysis is conducted using R to check the homogeneity between the two groups. A repeated measures t-test will be conducted to see whether both groups have had a similar experience through the interventions. Regardless of the difference in intervention time, this study will contribute to understanding the strengths of in-person learning and the importance of online learning. A future study with a larger sample size and the same semester is needed. Future research will be discussed on how to improve the effectiveness of online MBI classes.

A Comparison of Online and In-Person Mindfulness Education Interventions on Self-Compassion and Creativity

Young Min Jung and Eunmi Kim


COVID-19 has drawn much attention to online learning to enhance mental health. The body of research on mindfulness-based intervention (MBI) has accumulated to reveal the effects of mindfulness on stress reduction and self-compassion. However, there are few studies of MBIs with respect to different platforms. The present study compares the effects of a 10-week MBI class in a STEM-focused college in Korea. The online and in-person curricula have been delivered with the same contents and facilitator with a one-year gap. Twenty participants from the online class and 32 from the in-person class are measured with a self-compassion scale and a domain-specific creativity scale before and after the class. Statistical analysis is conducted using R to check the homogeneity between the two groups. A repeated measures t-test will be conducted to see whether both groups have had a similar experience through the interventions. Regardless of the difference in intervention time, this study will contribute to understanding the strengths of in-person learning and the importance of online learning. A future study with a larger sample size and the same semester is needed. Future research will be discussed on how to improve the effectiveness of online MBIs classes.


3:45 PM - 4:15 PM

Learning Experience Participative Design through Group Concept Mapping

Slavi Stoyanov, Open University of the Netherlands, Limburg, Netherlands

Although there has been an increasing amount of literature on learning experience design in the past five years, it is not clear yet how to operationally integrate the process and methods of instructional design, learning design, user-experience design, design-based research and design thinking in a multi-step participative design process involving stakeholders with different perspectives. Our recent systematic literature review on relationships between learning design and learning analytics applying a critical interpretive synthesis and text analytics identified two issues rarely explicitly discussed in the literature: ‘evidence-informed instructional design approaches’ and ‘design-based research’. Elaborating on these two concepts, we proposed that evidence-based practice promoted within the learning design paradigm and the need for applying research-based findings advanced in the instructional design field should be complementary to each other in a participative learning experience design process built upon the tradition of design-based research and recent development of software engineering design and Design Thinking.  

Learning Experience Participative Design through Group Concept Mapping

Slavi Stoyanov


Although there has been an increasing amount of literature on learning experience design in the past five years, it is not clear yet how to operationally integrate the process and methods of instructional design, learning design, user-experience design, design-based research and design thinking in a multi-step participative design process involving stakeholders with different perspectives.

Our recent systematic literature review on relationships between learning design and learning analytics applying a critical interpretive synthesis and text analytics identified two issues rarely explicitly discussed in the literature: ‘evidence-informed instructional design approaches’ and ‘design-based research’. Elaborating on these two concepts, we proposed that evidence-based practice promoted within the learning design paradigm and the need for applying research-based findings advanced in the instructional design field should be complementary to each other in a participative learning experience design process built upon the tradition of design-based research and recent development of software engineering design and Design Thinking.

Against this background, the position paper addresses the following research question: How can we facilitate the learning experience participative design of learning analytics involving different stakeholders in an effective, efficient and appealing way?

To this end, the paper introduces Group Concept Mapping (GCM), a mix-methods research methodology. GCM is a consensus-driven approach that combines qualitative data collection with advanced statistical techniques (e.g., multidimensional scaling and hierarchical cluster analysis) to aggregate participants’ contributions and show their shared collective perspectives on what are the design ideas, how they are related, how they are grouped into more general categories, and how they are valued. Any form of brainstorming could provide the ideas in GCM, but they could also come from interviews, observations and literature reviews. The paper explores the case of learning analytics, but we hope that the approach discussed here will be critically reflected upon and extrapolated to other technology-enhanced applications.


TRACK 4 [IN-PERSON] - SESSION 4A
BOARD ROOM
Session Chair:
Kinga Petrovai, Ph.D., The Art & Science of Learning, Ottawa, Ontario, Canada
2:15 PM - 4:15 PM


2:15 PM - 2:45 PM

Closing the Gender Gap in STEM MOOCs through Brief, Novel Interventions

Alexandra Urban, Ph.D., Coursera, Mountain View, California, USA

Females have consistently lower persistence rates in Science, Technology, Engineering, and Mathematics (STEM) courses. This study used previous insights to design in-course prompts for STEM Massive Open Online Courses (MOOCs) to empower and support female learners. The self-determination theory of intrinsic motivation was used to align the novel intervention prompts with females’ sense of competency, autonomy, and relatedness. The intervention study deployed text-based messages to students in 150 STEM MOOCs to tackle the primary identified needs: boost confidence, improve planning, and emphasize individuals’ values to counteract gender inequality. The Coursera platform was used to conduct a randomized controlled trial (RCT) experiment, allowing causal quantitative data analysis to assess the impact of these intervention groups on learners’ persistence, skill development, and continued learning…

Closing the Gender Gap in STEM MOOCs through Brief, Novel Interventions

Alexandra Urban


Females have consistently lower persistence rates in Science, Technology, Engineering, and Mathematics (STEM) courses. This study used previous insights to design in-course prompts for STEM Massive Open Online Courses (MOOCs) to empower and support female learners. The self-determination theory of intrinsic motivation was used to align the novel intervention prompts with females’ sense of competency, autonomy, and relatedness. The intervention study deployed text-based messages to students in 150 STEM MOOCs to tackle the primary identified needs: boost confidence, improve planning, and emphasize individuals’ values to counteract gender inequality. The Coursera platform was used to conduct a randomized controlled trial (RCT) experiment, allowing causal quantitative data analysis to assess the impact of these intervention groups on learners’ persistence, skill development, and continued learning. Females’ self-reported reasons for stopping before completion were also qualitatively coded by theme. This explanatory mixed-methods RCT study included 324,457 total active learners with identified gender. The four treatment groups (three variant types plus the combined treatment) each resulted in a significant increase in first-week completion rates for female learners compared with the control. The value relevance treatment group retained this significant increase, successfully eliminating the gender gap in STEM MOOC course completion. The self-efficacy treatment significantly raised the number of female course completers by 50% in the youngest age tier. Moving all active learners in this RCT from the control group to the value relevance treatment would result in approximately 1,400 additional female STEM course completers. Implications for future research and practice are explored, including the personalized deployment of the messages given differences in impact by age, gender, and geography.


2:45 PM - 3:15 PM

New Perspectives for Internationalization in Higher Education: Collaborative Formats in Project-Based and Blended Learning Contexts

Christoph Knoblauch, Ph.D., University of Education, Ludwigsburg, Germany

This paper discusses a multi-method study focusing on students’ attitudes and preferences toward project-based collaboration in blended-learning courses in an international setting. These courses were developed and taught in the context of an international digital and physical collaboration in teacher education between Dr. Ambedkar University (AUD) in Delhi, India, and Ludwigsburg University of Education (LUE), Germany. The paper focuses on the analysis and discussion of students' experiences in project-based, collaborative, and blended learning settings. A special interest lies in data showing similarities and differences between digital and physical collaboration between students. The study uses a blended design with qualitative interviews and different written feedback forms, concerning different aspects of the collaborative processes. By doing so, the study assesses current practice and analyzes the above-mentioned collaborative processes closely and in detail, thus seeking to investigate how students experience project-based, collaborative and blended-learning environments, especially in an intercultural, international setting. The paper also discusses how the results can be constructively implemented to improve future blended-learning scenarios in the higher education sector.

New Perspectives for Internationalization in Higher Education: Collaborative Formats in Project-Based and Blended Learning Contexts

Christoph Knoblauch


This paper discusses a multi-method study focusing on students’ attitudes and preferences toward project-based collaboration in blended-learning courses in an international setting. These courses were developed and taught in the context of an international digital and physical collaboration in teacher education between Dr. Ambedkar University (AUD) in Delhi, India, and Ludwigsburg University of Education (LUE), Germany. The paper focuses on the analysis and discussion of students' experiences in project-based, collaborative, and blended learning settings. A special interest lies in data showing similarities and differences between digital and physical collaboration between students. The study uses a blended design with qualitative interviews and different written feedback forms, concerning different aspects of the collaborative processes. By doing so, the study assesses current practice and analyzes the above-mentioned collaborative processes closely and in detail, thus seeking to investigate how students experience project-based, collaborative and blended-learning environments, especially in an intercultural, international setting. The paper also discusses how the results can be constructively implemented to improve future blended-learning scenarios in the higher education sector.


3:15 PM - 4:15 PM

Community Building in Online Learning: Tools and Strategies for Student-to-Student Interaction

Andre Callot, Ph.D., Scott Kamen, Sarah Hayward, and Alexa Wheeler, University of New Mexico - Valencia, Taos, New Mexico, USA

Online learning management systems (such as Blackboard, Canvas and others) integrate a number of browser-based tools for student-to-student communication, such as messaging systems, discussion boards and project collaboration tools. In courses where student-to-student interaction is essential (for example, an art class that centers on student critique of other students' work, or a history class that focuses on discussion and debate), how is that student-to-student interaction encouraged and achieved? What are the social and technological obstacles that prevent students in community colleges and four-year institutions from engaging in these interactions in online courses? What can be learned from the experiences of instructors and students since the massive adoption of online learning tools since the beginning of the COVID-19 pandemic? This panel discussion attempts to quantify the successes and failures of different approaches to improving student-to-student engagement, from the perspective of educators using collaborative, decentralized and contract-based pedagogical strategies.

Community Building in Online Learning: Tools and Strategies for Student-to-Student Interaction

Andre Callot, Scott Kamen, Sarah Hayward, and Alexa Wheeler


Online learning management systems (such as Blackboard, Canvas and others) integrate a number of browser-based tools for student-to-student communication, such as messaging systems, discussion boards and project collaboration tools. In courses where student-to-student interaction is essential (for example, an art class that centers on student critique of other students' work, or a history class that focuses on discussion and debate), how is that student-to-student interaction encouraged and achieved? What are the social and technological obstacles that prevent students in community colleges and four-year institutions from engaging in these interactions in online courses? What can be learned from the experiences of instructors and students since the massive adoption of online learning tools since the beginning of the COVID-19 pandemic? This panel discussion attempts to quantify the successes and failures of different approaches to improving student-to-student engagement, from the perspective of educators using collaborative, decentralized and contract-based pedagogical strategies.


TRACK 5 [VIRTUAL] - SESSION 5A
Seminar Room 2
Session Chair [VIRTUAL]:
Gary Natriello, Ph.D., Teachers College Columbia University, New York, New York, USA
2:15 PM - 4:15 PM


2:15 PM - 3:15 PM

Organizational Tools for the Future of Work: How Formal Mentorship & Strategic Planning Drive Success

Connie Steele, Flywheel Associates, Lansdowne, Virginia, USA and Sher Downing, Downing EdTech Consulting, Phoenix, Arizona, USA

People who feel successful become more fulfilled. People who feel successful become ideal employees. So how do we, as individuals, achieve success? How can organizational leaders nurture that success, future-proofing their organizations in the process? And, more broadly, what do people even want in this new world of work? These are the questions that drive Connie Steele’s annual State of Work & Career Success research. Data shows that the workforce is changing, not just demographically but in their attitudes, beliefs, motivations, and approaches to career development. The data also shows that most people are currently struggling to achieve the success they want in their career and personal life.

Organizational Tools for the Future of Work: How Formal Mentorship & Strategic Planning Drive Success

Connie Steele and Sher Downing


People who feel successful become more fulfilled. People who feel successful become ideal employees. So how do we, as individuals, achieve success? How can organizational leaders nurture that success, future-proofing their organizations in the process? And, more broadly, what do people even want in this new world of work?

These are the questions that drive Connie Steele’s annual State of Work & Career Success research. Data shows that the workforce is changing, not just demographically but in their attitudes, beliefs, motivations, and approaches to career development. The data also shows that most people are currently struggling to achieve the success they want in their career and personal life.

So, what can we do about that as leaders and educators? We can embrace our most powerful tools for helping people understand their own potential and achieve career success: strategic planning and mentorship. Dr. Sher Downing, EdTech Strategist, will join Connie Steele to discuss how to implement mentorship into your professional or workplace strategic planning and how to identify potential mentors so that you can nurture success for yourself and your organization.


3:15 PM - 3:45 PM

So You Want to Be a Tutor? Professional Development and Scenario-based Training for Adult Tutors

Danielle Thomas, Ph.D. and Shivang Gupta, PLUS Tutoring/ Carnegie Mellon University, Canfield, Ohio, USA

Tutoring is one of the most powerful academic interventions on increasing student achievement. In response, organizations are developing tutoring programs and discovering a common problem- a shortage of qualified and experienced adult tutors. We introduce Personalized Learning Squared (PLUS), a holistic tutoring platform designed to improve tutoring efficiency and workplace training. PLUS combines human tutors and artificial intelligence (AI)-powered math software to double math learning gains for low-income middle school students. In order to provide differentiated student support, tutors need to be trained in supporting math content and student socio-motivation. Currently, there is a wide range of experience among adult tutors, especially younger, part-time tutors…

So You Want to Be a Tutor? Professional Development and Scenario-based Training for Adult Tutors

Danielle Thomas and Shivang Gupta


Tutoring is one of the most powerful academic interventions on increasing student achievement. In response, organizations are developing tutoring programs and discovering a common problem- a shortage of qualified and experienced adult tutors. We introduce Personalized Learning Squared (PLUS), a holistic tutoring platform designed to improve tutoring efficiency and workplace training. PLUS combines human tutors and artificial intelligence (AI)-powered math software to double math learning gains for low-income middle school students. In order to provide differentiated student support, tutors need to be trained in supporting math content and student socio-motivation. Currently, there is a wide range of experience among adult tutors, especially younger, part-time tutors. Not only do these tutors have a varied initial skill levels, there is high turnover (40% annually) among such youth workers. PLUS specializes in providing efficient and low-cost tutor training while delivering situational experiences to inexperienced tutors. Through previous research, we isolated key competencies of successful tutoring, Social-Emotional Learning, Mastering Content, Advocacy, Relationships, Technology (called our SMART framework) and developed synchronous, interactive training and, PLUS-housed, asynchronous lessons. We have documented evidence of tutor learning gain with typical tutors performing ~20% better on the posttest compared to the pretest simulations and scenarios. In addition, we have preliminary evidence of learning transfer with tutors modifying responses to students that align with the research-recommend approaches discussed in the completed lessons. Currently, we are optimizing asynchronous lesson design using learnersourced data to create real-life scenarios and authentically challenging multiple-choice tasks. In addition, this present work discusses determining the required training components and lessons completed by tutors to demonstrate mastery and designing a personalized pathway to PLUS tutor certification. Anyone can be a tutor with the appropriate practice and personalized training.


3:45 PM - 4:15 PM

Inclusive Mentoring: An Assessment of Coaching Styles in a Student Mentoring Program

Roxana Toma, Ph.D., Matthew Berge, and Quran Bell, SUNY Empire State College, Saratoga Springs, New York, USA

Many institutions have developed mentoring programs for students - systems of advisement that provide students with various kinds of personal/academic/professional supports to guide their way through college. All these mentoring efforts can be enormously valuable to the community, whatever someone’s role. However, while it is universally accepted that relationships between faculty and students will promote more positive educational outcomes, it has been challenging to identify what makes some mentoring relationships work better than others (O'Meara, Knudsen, & Jones, 2013)…

Inclusive Mentoring: An Assessment of Coaching Styles in a Student Mentoring Program

Roxana Toma, Matthew Berge and Quran Bell


Many institutions have developed mentoring programs for students - systems of advisement that provide students with various kinds of personal/academic/professional supports to guide their way through college. All these mentoring efforts can be enormously valuable to the community, whatever someone’s role. However, while it is universally accepted that relationships between faculty and students will promote more positive educational outcomes, it has been challenging to identify what makes some mentoring relationships work better than others (O'Meara, Knudsen, & Jones, 2013). This is due, in part, to the fact that mentoring is a poorly defined construct (Griffin, Eury, & Gaffney, 2015). The distinctions between mentoring and other important developmental relationships such as advising, coaching, and serving as an advocate are rarely made (Baker & Griffin, 2010; Crisp & Cruz, 2009; Jacobi, 1991; Johnson, Rose, & Schlosser, 2010). Further, mentoring is often treated as a behavior in and of itself, although there is little consistency in how this behavior is or should be performed. This has translated to inconsistencies in academic research and difficulty establishing consistent connections between mentoring and student outcomes (Jacobi, 1991).

The purpose of our project is to add texture to our understanding of mentoring relationships by focusing on a mentoring program at our college that was designed specifically to increase and support the success of diverse undergraduate and graduate students and students from historically underrepresented and underserved populations. The PRODiG Scholars Program was launched three years ago, and it is aligned with the larger SUNY PRODiG initiative focused on supporting the growth of faculty diversity and a more robust pipeline for graduate students interested in academic careers.

Upon selection, PRODiG Scholars are paired with a faculty-mentor or “PRODiG coach” for one full academic year, who will provide them with information about careers in academia, what to expect in graduate and doctoral programs, how to prepare for graduate/doctoral study, as well as with consistent coaching, shadowing/internship opportunities, and peer support. Throughout the year, PRODiG Scholars are expected to thoughtfully evaluate their interest and potential for a career in academia, participate in meetings and programming, engage regularly with their coach, and take part in other program-related activities.

By focusing on this specific program, our goal is to discuss mentoring as transformative practice and its role in supporting student diversity. To do so, we will focus on the quality and nature of specific interactions between students and their faculty mentors and show how what happens within these relationships can relate to student experiences and outcomes. Through close examination of student personal narratives obtained from in-depth interviews, we can highlight the specific behaviors in which they engaged with their mentors, and how these interactions related to their ability to reach their educational and career goals through the development of agency and purpose.


TRACK 6 [VIRTUAL] - SESSION 6A
Seminar Room 3
Session Chair [VIRTUAL]:
Birgit Oberer, Ph.D., International Society for Engineering Pedagogy, Carinthia, Austria
2:15 PM - 4:15 PM


2:15 PM - 2:45 PM

The Development of a Learning Arrangement in a Characteristic Curve Remote Laboratory

Ingrid Krumphals, Ph.D. and Thomas Steinmetz, University College of Teacher Education Styria, Styria, Austria; Christian Kreiter and Thomas Klinger Ph.D., Carinthia University of Applied Sciences, Carinthia, Austria

Remote laboratories (short: remote labs) are an important extension for teaching and schools – especially regarding feasibility in schools. The project OnLabEdu (Online Laboratories for School Education) funded by the Austrian Research Promotion Agency (FFG) addresses the challenge of developing remote labs for schools. An important factor for the broad use of remote labs is, among other things, the development of appropriate accompanying teaching and learning materials. The paper will describe the development of a characteristic curve remote lab with a first-developed learning arrangement to enhance and support teachers in using the remote labs in the classroom.

The Development of a Learning Arrangement in a Characteristic Curve Remote Laboratory

Ingrid Krumphals


Remote laboratories (short: remote labs) are an important extension for teaching and schools – especially regarding feasibility in schools. The project OnLabEdu (Online Laboratories for School Education) funded by the Austrian Research Promotion Agency (FFG) addresses the challenge of developing remote labs for schools. An important factor for the broad use of remote labs is, among other things, the development of appropriate accompanying teaching and learning materials. The paper will describe the development of a characteristic curve remote lab with a first-developed learning arrangement to enhance and support teachers in using the remote labs in the classroom. The developed learning arrangement is based on the current state of educational research by following the model of educational reconstruction. So, both student perspectives and considerations of physics content structure are considered, and pursued basic ideas and learning objectives are presented. Furthermore, within the project, we follow a design-based research approach involving iterative cycles of developing learning arrangements linked with evolving learning theories. Thus, the learning arrangement and the remote labs will be refined based on empirical evidence generated by accompanying educational research. In the first step, we are using the method of probing acceptance – this method allows us to identify first hints on learning obstacles along with elements that support learning within the learning arrangement together with the handling of the remote lab itself. The data collection and evaluation are currently ongoing. On the one hand, we assume that our study will identify learning obstacles regarding the handling of the remote lab, on the other hand, students’ learning difficulties and students’ conceptions through the interviews within the propping acceptance setting. Based on our findings, we are finally going to be able to present and discuss the first recommendations concerning the development of remote labs linked to learning arrangements.


2:45 PM - 3:15 PM

Education 5.0: Design Thinking Goes ICT

Birgit Oberer, Ph.D., International Society for Engineering Pedagogy, Carinthia, Austria, Alptekin Erkollar, Ph.D., ETCOP Institute for Interdisciplinary Research, Klagenfurt, Austria

In Education 5.0, students take on the role of protagonists instead of passively listening to the instructor. Lessons are more collaborative, individualized, and focused on developing hard and soft skills. New technologies are used to provide instruction that focuses on students rather than technology. Digital equipment, infrastructures, and platforms remain critical, but they are only a tool, which should support learning. Design thinking is a method and a process for finding solutions to complex problems. In this session results of a project, where the Stanford University design thinking process was applied, are presented. ICT students applied design thinking during their design projects, mostly for social media, web design, and audio and video editing and animation. A novelty of this project is that the Stanford University approach was extended by including a creativity component.

Education 5.0: Design Thinking Goes ICT

Birgit Oberer and Alptekin Erkollar


In Education 5.0, students take on the role of protagonists instead of passively listening to the instructor. Lessons are more collaborative, individualized, and focused on developing hard and soft skills. New technologies are used to provide instruction that focuses on students rather than technology. Digital equipment, infrastructures, and platforms remain critical, but they are only a tool, which should support learning. Design thinking is a method and a process for finding solutions to complex problems. In this session results of a project, where the Stanford University design thinking process was applied, are presented. ICT students applied design thinking during their design projects, mostly for social media, web design, and audio and video editing and animation. A novelty of this project is that the Stanford University approach was extended by including a creativity component. Creative learning elements (CLE) of Lego Serious Play (LSP) were used. Lego bricks can be used for strategy, idea generation, problem solving and for collaborative learning. Students were introduced to the concepts of the design thinking process and LSP and learned how to use them for application projects in the field of ICT. In another phase of the project students applied the skills they have acquired in these small projects to their final projects (for companies, associations or other institutions). LSP creative learning elements are used in several phases of the design thinking process. Through the use of the design thinking process and CLE the students learn to think globally and on a meta-level, to map a meta-level and to create a meta-model of the idea. It is shown how overall project outcome and student motivation changed over time applying design thinking with a creativity component. Some recent student project results are presented and approaches for further work in this area introduced.


3:15 PM - 3:45 PM

Gamifying Diabetes: An Education Game Teaching Diabetics about Physical Activity

Maria Rauchensteiner, Tim Colsman, Albina Fatykhova, Nilüfer Deniz Faizan, Matthias Utesch, Ph.D., Holger Wittges, and Helmut Krcmar, TUM School of Management, Technical University Munich, Bavaria, Germany

It has been found that sport is beneficial for persons with diabetes type 1. The risk for a severe hypoglycemia is increased by sport and needs to be managed carefully. Since health apps have a positive influence on the intended health behavior and clinical health outcomes, we decided to develop a health app for type 1 diabetics. We analyzed current apps for type 1 diabetics and found that there was no app focused on sports with diabetes type 1. Thus, we decided to develop an app to teach people how to safely engage in sports with diabetes type 1. For this we worked together with GLAICE. GLAICE is a startup which plans to bring a health app to the market which helps diabetics with their day to day live and the management of their glucose levels. GLAICE’s focus topic is sport with diabetes. In collaboration with GLAICE we developed a prototype of the app using the Design Thinking Method. Our solution is focused on the correct sports preparation and doing sports correctly with type 1 diabetes. We do this by using a game with multiple scenarios.

Gamifying Diabetes: An Education Game Teaching Diabetics about Physical Activity

Maria Rauchensteiner, Tim Colsman, Albina Fatykhova and Matthias Utesch


It has been found that sport is beneficial for persons with diabetes type 1. The risk for a severe hypoglycemia is increased by sport and needs to be managed carefully. Since health apps have a positive influence on the intended health behavior and clinical health outcomes, we decided to develop a health app for type 1 diabetics. We analyzed current apps for type 1 diabetics and found that there was no app focused on sports with diabetes type 1. Thus, we decided to develop an app to teach people how to safely engage in sports with diabetes type 1. For this we worked together with GLAICE. GLAICE is a startup which plans to bring a health app to the market which helps diabetics with their day to day live and the management of their glucose levels. GLAICE’s focus topic is sport with diabetes. In collaboration with GLAICE we developed a prototype of the app using the Design Thinking Method. Our solution is focused on the correct sports preparation and doing sports correctly with type 1 diabetes. We do this by using a game with multiple scenarios. Depending on how the user answers a series of questions the player character can either have a successful sports day or can have a hypoglycemia during or after sport. Our targeted audience are type 1 diabetics between 18 and 35 years. We evaluated the prototype on diabetics and 58 students visiting 12th grade tested the prototype for usability. For this we used the System Usability Survey to receive the students’ feedback. The students graded the prototype’s usability with a B+. They also gave us further feedback by answering open questions. Our results show that this game is a successful first approach for teaching type 1 diabetics about sport with diabetes type 1 via app.


3:45 PM - 4:15 PM

Perceptions of Online Strategies and Digital Readiness in the COVID-19 Environment

Pamela McCray and Norman St. Clair, Ph.D., University of the Incarnate Word, San Antonio, Texas, USA

The COVID-19 pandemic caused a sudden and forced shift to online teaching with limited preparation in delivering and developing digital-based courses for many institutions. The shift towards increased digital education necessitates a better understanding of online teaching strategies and digital readiness for students, faculty, and administrators. Students had to immediately adapt their learning behavior to new technology, and instructors had to reinvent their teaching approach to fit the new virtual environment. This qualitative, instrumental case study aimed to explore participants' experiences and viewpoints on effective institutional preparation, instructional support, faculty and student training, and strategies to ensure quality instruction and learning at one private Catholic university in San Antonio, TX…

Perceptions of Online Strategies and Digital Readiness in the COVID-19 Environment

Pamela McCray and Norman St. Clair, Ph.D.


The COVID-19 pandemic caused a sudden and forced shift to online teaching with limited preparation in delivering and developing digital-based courses for many institutions. The shift towards increased digital education necessitates a better understanding of online teaching strategies and digital readiness for students, faculty, and administrators. Students had to immediately adapt their learning behavior to new technology, and instructors had to reinvent their teaching approach to fit the new virtual environment. This qualitative, instrumental case study aimed to explore participants' experiences and viewpoints on effective institutional preparation, instructional support, faculty and student training, and strategies to ensure quality instruction and learning at one private Catholic university in San Antonio, TX. Data were collected and analyzed using Miles and Huberman's (2020) code-to-theory framework. Four themes emerged from the data: a) Lack of faculty readiness, acceptance, and adaptability; b) Quality of classroom technology and instructor effectiveness in hybrid modalities; c) Students' support needs for academic success; and d) Students' expectations of faculty readiness. The current literature supports the study's key findings, which include: a) A shift in institutionalized resources; b) COVID-19 was a Black Swan event forever changing the educational landscape; c) A need for institutional Infrastructure investments; d) The importance of institutional planning and clear messaging; and e) The creation of a supportive learning environment for all stakeholders.

Keywords: Hyflex, Graduate Students, Remote Teaching, COVID, Best Practices


TRACK 7 [VIRTUAL] - SESSION 7A
Seminar Room 4
Session Chair [VIRTUAL]:
Gulnar Atayeva, Suleyman Demirel University, Almaty, Kazakhstan
2:15 PM - 4:15 PM


2:15 PM - 3:15 PM

The TechSelect Decision Aide: A Mobile App that Facilitates Pedagogical-Technological Alignment

Nada Dabbagh, Ph.D., George Mason University, Fairfax, Virginia, USA and Helen Fake, Ph.D., The Motley Fool, Alexandria, Virginia, USA

The increased access to mobile technologies has made mobile apps an attractive medium for delivering just-in-time support for users in a wide range of contexts including education and training. Not only can these technologies offer learning opportunities “on the go”, they also enable increased student interactions with instructional content. Additionally, mobile technologies offer educators a unique chance to support the learning processes of students beyond the traditional classroom environment. The Tech Select Decision Aide is designed to facilitate pedagogically sound decision making by considering the affordances of learning technologies when designing learning tasks. 

The TechSelect Decision Aide: A Mobile App that Facilitates Pedagogical-Technological Alignment

Nada Dabbagh and Helen Fake


The increased access to mobile technologies has made mobile apps an attractive medium for delivering just-in-time support for users in a wide range of contexts including education and training. Not only can these technologies offer learning opportunities “on the go”, they also enable increased student interactions with instructional content. Additionally, mobile technologies offer educators a unique chance to support the learning processes of students beyond the traditional classroom environment. The Tech Select Decision Aide is designed to facilitate pedagogically sound decision making by considering the affordances of learning technologies when designing learning tasks.

Despite the ubiquitous prevalence of mobile technologies, many organizations and institutions struggle to develop mobile friendly apps that are optimized and enabled to provide a positive user experience. Additionally, in spite of the millions of apps that are currently available, very few focus on supporting the instructional design (ID) process, specifically apps that guide novice instructional designers and curriculum developers in making decisions regarding which technologies to use when developing instructional or training materials, e-Learning modules, or other course materials. Additionally, there appears to be a gap in mobile apps that explicitly address the process of aligning learning technologies to learning objectives and learning tasks. To address this void, we created the TechSelect App to help beginning instructional designers, curriculum developers, and faculty understand the process of pairing or matching learning technologies with learning objectives and learning tasks in a manner that capitalizes on the unique pedagogical affordances of the specific technology. By pedagogical affordances we mean the unique set of instructional characteristics that each learning technology brings forth to the teaching and learning process. This presentation will describe the pedagogical framework underlying this mobile application and its design, development, and usability testing.


3:15 PM - 3:45 PM

Online Education Innovation Strategies to Gain Support and Accomplish Team Goals

Joseph Evanick, Geisinger Commonwealth School of Medicine, Montoursville, Pennsylvania, USA

The School of Graduate Education at the Geisinger Commonwealth School of Medicine (GCSOM) successfully launched an online Master of Biomedical Sciences (MBS) program. The design, development, and implementation of this initiative brought forth plenty of change for the institution, which faculty and staff perceive in varying ways. Through intentional strategies to change GCSOM's culture around online education, educational technology, and innovation, we have improved engagement and gained additional support from all levels of the institution. Without faculty support, initiatives often fail to succeed or achieve their intended impact. The online learning team partnered with faculty members to ensure success through each stage of the process, including faculty training, educational technology, and instructional design. This session will break down the strategies used to ensure the School of Graduate Education at GCSOM continues to grow and innovate while building positive working relationships, helping the institution advance and improve.

Online Education Innovation Strategies to Gain Support and Accomplish Team Goals

Joseph Evanick


The School of Graduate Education at the Geisinger Commonwealth School of Medicine (GCSOM) successfully launched an online Master of Biomedical Sciences (MBS) program. The design, development, and implementation of this initiative brought forth plenty of change for the institution, which faculty and staff perceive in varying ways. Through intentional strategies to change GCSOM's culture around online education, educational technology, and innovation, we have improved engagement and gained additional support from all levels of the institution. Without faculty support, initiatives often fail to succeed or achieve their intended impact. The online learning team partnered with faculty members to ensure success through each stage of the process, including faculty training, educational technology, and instructional design. This session will break down the strategies used to ensure the School of Graduate Education at GCSOM continues to grow and innovate while building positive working relationships, helping the institution advance and improve.


3:45 PM - 4:15 PM

Every Learner, Everywhere: Designing Inclusive Learning Experiences (Canceled)

Bonnie Budd, Ph.D., WGU Academy, Milford, Massachusetts, USA

As designers, we create learning experiences for people we may never meet. We can use personas to guide us but will most likely not be able to observe each learner interacting with our work. How might we design with inclusive intent and impact, such that our learning experiences “do no harm”? In order to reach all learners, everywhere, without alienating them along the way, we must understand the concepts of technical accessibility, inclusive language, and the tenets of Universal Design for Learning: multiple means of expression, engagement, and representation. This session will provide an overview of these concepts and the opportunity to explore the nuances and complexities of each. Using a “do this, not that” approach, we will work through real-world examples of learning experiences that could be made more inclusive. Together, we will identify needed improvements and take a look at how the design may have been approached differently. You will leave this session with an Inclusive Design Checklist that can be used to guide and evaluate your own work moving forward.

Every Learner, Everywhere: Designing Inclusive Learning Experiences

Bonnie Budd


As designers, we create learning experiences for people we may never meet. We can use personas to guide us but will most likely not be able to observe each learner interacting with our work. How might we design with inclusive intent and impact, such that our learning experiences “do no harm”? In order to reach all learners, everywhere, without alienating them along the way, we must understand the concepts of technical accessibility, inclusive language, and the tenets of Universal Design for Learning: multiple means of expression, engagement, and representation. This session will provide an overview of these concepts and the opportunity to explore the nuances and complexities of each. Using a “do this, not that” approach, we will work through real-world examples of learning experiences that could be made more inclusive. Together, we will identify needed improvements and take a look at how the design may have been approached differently. You will leave this session with an Inclusive Design Checklist that can be used to guide and evaluate your own work moving forward.


4:15 PM - 4:30 PM - MINI-BREAK


4:30 PM - 6:00 PM - PARALLEL SESSIONS


TRACK 1 [IN-PERSON] - SESSION 1B
PRESIDENTIAL ROOM 1
Session Chair:
Christoph Knoblauch, Ph.D., University of Education, Ludwigsburg, Germany
4:30 PM - 6:00 PM


4:30 PM - 5:00 PM

Using Design Thinking to Understand Student (Dis)Engagement: A Means of Teaching Innovation and Involving Students in the Co-creation of Their Own Learning Experiences in Higher Education

Elaine Tan, Newcastle University Business School, Newcaslte, UK

A return to campus for many students has been an underwhelming experience. Among colleagues many are anecdotally reporting a greater level of apathy, disengagement and absence among the students. The outcome and longer-term impact of enforced online learning are yet to be fully understood, as student practices have evolved to utilise technology to a greater extent and a core rather than peripheral component of their study. Their current understanding and experience of higher education is fundamentally distinct from those who are tasked with its provision. This is being reflected in student attitudes, behaviors, culture and ultimately practices and a cause for some conflict between staff and students. 

Using Design Thinking to Understand Student (Dis)Engagement: A Means of Teaching Innovation and Involving Students in the Co-creation of Their Own Learning Experiences in Higher Education

Elaine Tan


A return to campus for many students has been an underwhelming experience. Among colleagues many are anecdotally reporting a greater level of apathy, disengagement and absence among the students. The outcome and longer-term impact of enforced online learning are yet to be fully understood, as student practices have evolved to utilise technology to a greater extent and a core rather than peripheral component of their study. Their current understanding and experience of higher education is fundamentally distinct from those who are tasked with its provision. This is being reflected in student attitudes, behaviors, culture and ultimately practices and a cause for some conflict between staff and students.

This project leveraged a Design Thinking approach and had two aims. Firstly, to build empathy with students and seek to understand the jobs, pains and gains from their perspective. Adopting a solutions-oriented approach, involving students in the discussion and design of ways forward to create a vision of higher education that is suitable for them in light of the contemporary higher education context and to reconcile some differences with staff. Secondly, the as the activity (unassessed) was undertaken within a stage 3 academic module studying Lean Innovation, a separate outcome of the process was to provide students with the opportunity to engage with and understand Design Thinking as a tool in itself, using a relevant and relatable problem.


5:00 PM - 5:30 PM

DEI-Minded Strategies for Learner Engagement, Interaction, and Inclusive Excellence in Higher Education: A Case Study

Hong Shaddy, Ph.D., Johns Hopkins University, Baltimore, Maryland, USA

The U.S. is projected to shift to a majority-minority country by 2050. The 2020 census shows rapid growth of minority population, with more than 40% of American who self-identify as people of color or from multi-racial or multi-ethnic groups, driving a diversity explosion according to noted demographer William Frey. However, demographic transformation will not automatically lead to desired social outcomes. Higher education plays a critical role in shaping a diverse and prosperous society. Previous literature points to positive educational and social benefits of diversity and calls for instructional practices that foster diversity, equity, and inclusion (DEI).  This paper presents how a graduate engineering course connected to the national and international dialogue on inclusive education and implemented DEI-minded strategies to promote learner engagement, collaboration, and inclusive excellence…

DEI-Minded Strategies for Learner Engagement, Interaction, and Inclusive Excellence in Higher Education: A Case Study

Hong Shaddy


The U.S. is projected to shift to a majority-minority country by 2050. The 2020 census shows rapid growth of minority population, with more than 40% of American who self-identify as people of color or from multi-racial or multi-ethnic groups, driving a diversity explosion according to noted demographer William Frey. However, demographic transformation will not automatically lead to desired social outcomes. Higher education plays a critical role in shaping a diverse and prosperous society. Previous literature points to positive educational and social benefits of diversity and calls for instructional practices that foster diversity, equity, and inclusion (DEI). This paper presents how a graduate engineering course connected to the national and international dialogue on inclusive education and implemented DEI-minded strategies to promote learner engagement, Interaction, and inclusive excellence. It confirms the imperative to align instructional objectives to professional discipline outcomes and societal goals to be more effective in advancing student success as well as social cohesion. Diversity can be an effective tool to be leveraged in that process for a connected learning experience. As we re-imagine the future in the context of the demographic trend and widening inequities subsequent to the Covid-19 pandemic, this paper aims at spurring reflections on issues and strategies related to diversity, equity, and inclusion in higher education.


5:30 PM - 6:00 PM

Research on Mental Health Training for Pre-Service Teachers to Address Pupil Issues in Schools: An International Virtual Learning Experience

Barbara Schwartz-Bechet, Ph.D., Misericordia University, Dalls, Pennsylvania, USA

According to the World Health Organization (WHO), worldwide 10-20% of children and adolescents experience mental disorders. Half of all mental illnesses begin by the age of 14 and three-quarters by mid-20s. (2020). According to the most recent analysis of 2016 National Survey of Children's Health data published online in Journal of the American Medical Association (JAMA) Pediatrics indicated that as many as 1:6 U.S. children between the ages of 6 and 17 has a treatable mental health disorder such as depression, anxiety problems or attention deficit/hyperactivity disorder (ADHD). And in Canada, it is estimated that 10-to-20 % of children and youth in Canada experience mental illness and that one in five children and youth who need mental health services receives them. (Alberta Health Services: Mental Health Capacity Building - http://www.albertahealthservices.ca/amh/Page2754.aspx, 2018). And, with factors that may affect mental health of children and youth across the globe today, interrupted instruction, learning & accessing new platforms for learning, social unrest, uptick in domestic violence, etc., there is now more need than ever to ensure that our soon to be educators are properly prepared to understand and reduce the stigma of mental health/illness with their pupils. 

Research on Mental Health Training for Pre-Service Teachers to Address Pupil Issues in Schools: An International Virtual Learning Experience

Barbara Schwartz-Bechet


According to the World Health Organization (WHO), worldwide 10-20% of children and adolescents experience mental disorders. Half of all mental illnesses begin by the age of 14 and three-quarters by mid-20s. (2020). According to the most recent analysis of 2016 National Survey of Children's Health data published online in Journal of the American Medical Association (JAMA) Pediatrics indicated that as many as 1:6 U.S. children between the ages of 6 and 17 has a treatable mental health disorder such as depression, anxiety problems or attention deficit/hyperactivity disorder (ADHD). And in Canada, it is estimated that 10-to-20 % of children and youth in Canada experience mental illness and that one in five children and youth who need mental health services receives them. (Alberta Health Services: Mental Health Capacity Building - http://www.albertahealthservices.ca/amh/Page2754.aspx, 2018). And, with factors that may affect mental health of children and youth across the globe today, interrupted instruction, learning & accessing new platforms for learning, social unrest, uptick in domestic violence, etc., there is now more need than ever to ensure that our soon to be educators are properly prepared to understand and reduce the stigma of mental health/illness with their pupils.

The project sought to determine if pre-service teacher candidates have been prepared and have knowledge of mental health literacy. The purpose was to determine if there is a need to correct curricula and/or training in teacher education programs to be reflective of current global issues related to youth mental health. All preservice teacher candidates involved in the project from each of the three institutions, University of Calgary, in Alberta, Canada, NHL/Stenden University of Applied Science in Leeuwarden, Netherlands, and Misericordia University, in Dallas, Pennsylvania, USA, were selected through purposeful sampling. Three variables across all teacher education programs were evaluated to assess mental health literacy of candidates, curricula, and programming.


TRACK 2 [IN-PERSON] - SESSION 2B
PRESIDENTIAL ROOM 2
Session Chair:
Hal Christensen, QuickCompetence, Forest Hills, New York, USA
4:30 PM - 6:00 PM


4:30 PM - 5:30 PM

Integrating ChatGPT into Your Online Classroom: Using Bots to Make Education Better

Tiffany Mulally, Ph.D., Misericordia University, Pittston, Pennsylvania, USA

Integrating ChatGPT and AI in the online college classroom can revolutionize how students learn and engage with course materials. This session will explore the benefits of using ChatGPT for an online course and provide practical strategies for integrating ChatGPT into existing online learning environments.

The presentation will begin by providing an overview of the capabilities of ChatGPT, including its ability to generate natural language responses to complex questions and its capacity to learn and adapt to user input. The presentation will then explore the potential benefits of using ChatGPT, including increased student engagement, improved learning outcomes, and enhanced accessibility.

Integrating ChatGPT into Your Online Classroom: Using Bots to Make Education Better

Tiffany Mulally


Integrating ChatGPT and AI in the online college classroom can revolutionize how students learn and engage with course materials. This session will explore the benefits of using ChatGPT for an online course and provide practical strategies for integrating ChatGPT into existing online learning environments.

The presentation will begin by providing an overview of the capabilities of ChatGPT, including its ability to generate natural language responses to complex questions and its capacity to learn and adapt to user input. The presentation will then explore the potential benefits of using ChatGPT, including increased student engagement, improved learning outcomes, and enhanced accessibility.

Hands-on strategies for integrating ChatGPT into the higher-education online classroom will be presented, including using ChatGPT as a virtual teaching assistant, integrating ChatGPT into existing online learning platforms, and leveraging ChatGPT to provide personalized learning experiences for individual students.

Real-world examples of successful ChatGPT integration will also be presented, showcasing the potential impact of ChatGPT on student engagement and learning outcomes. Finally, the session will provide insights into the ethical and privacy considerations associated with using ChatGPT in the online classroom, and discuss best practices for ensuring this technology's responsible and ethical use.

Overall, this session will provide a comprehensive overview of the benefits and practical considerations associated with integrating ChatGPT into an online course. Finally, it will offer actionable strategies and insights for educators looking to incorporate this technology into their online teaching practices.


5:30 PM - 6:00 PM

Using SaaS to Turn Subject Matter Experts into Winning Workforce Educators

Nicolas Tanchuk and Ben Zimmer, Sidekick Training, Milton, Ontario, Canada

The COVID-19 pandemic transformed the way that the world learns and works. With nearly 90% of large companies in a recent McKinsey (2021) survey embracing the shift to hybrid or remote work, there is an increasing demand for innovative solutions for digital workforce learning. In this case study presentation and demonstration, we share a three piece solution used by Sidekick Training to support subject matter experts in growing their ability to lead live digital learning experiences.  

Using SaaS to Turn Subject Matter Experts into Winning Workforce Educators

Nicolas Tanchuk, Ben Zimmer


The COVID-19 pandemic transformed the way that the world learns and works. With nearly 90% of large companies in a recent McKinsey (2021) survey embracing the shift to hybrid or remote work, there is an increasing demand for innovative solutions for digital workforce learning. In this case study presentation and demonstration, we share a three piece solution used by Sidekick Training to support subject matter experts in growing their ability to lead live digital learning experiences.

Focusing on a partnership with a Canadian nationwide engineering outreach program, we illustrate how Sidekick’s SaaS solution increased participation in training by over 200% for this volunteer based organization. Sidekick’s platform enhances Zoom with tools to structure engagement, learning, and assessment in live training events. The subject matter expert who led the training identified a key driver of her success as the human support Sidekick provided to her in designing instructional strategies that the platform enabled her to launch. Based on these insights and other experience in the market, Sidekick augmented their solution to include subscription based instructional resource development and facilitator tips to better support subject matter experts as leaders of instruction.

We suggest that the Sidekick approach, which allows subject matter experts to learn by leading training rooted in industry best practices, has the potential to enable distributed workplaces to grow the capacities of subject matter experts better than models that require these experts to learn outside the flow of work or that do not reduce the labor required by these experts to create learning experiences rooted in industry best practices.


TRACK 3 [IN-PERSON] - SESSION 3B
PRESIDENTIAL ROOM 3
Session Chair:
Gary Dickelman, EPSScentral, Boynton Beach, Florida, USA
4:30 PM - 6:00 PM


4:30 PM - 5:30 PM

Bringing the Best of In-Person Facilitation Into the Digital Future

Nisha Abraham, Engageli, San Francisco, California, USA and Kim Kilby, New York Life, New York, New York, USA

The pandemic-induced shift to digital learning in 2020 was hurried. Out of necessity, we prioritized availability and rapid integration over purpose-built, learner-centered solutions. Today Corporate Learning & Design (L&D) leaders are using technology to create new learning experiences, aiming to meet employees where they are and aid them in bridging physical distances and skills gaps. While technology makes this possible, many tools, especially traditional video conferencing solutions, also make it unnecessarily difficult to prioritize inclusivity, engagement, and human connection. L&D and training virtual platforms should foster active, collaborative, small-group interactions that proved impactful during past in-person trainings.

Bringing the Best of In-Person Facilitation Into the Digital Future

Andreina Parisi-Amon and Kim Kilby


The pandemic-induced shift to digital learning in 2020 was hurried. Out of necessity, we prioritized availability and rapid integration over purpose-built, learner-centered solutions. Today Corporate Learning & Design (L&D) leaders are using technology to create new learning experiences, aiming to meet employees where they are and aid them in bridging physical distances and skills gaps.

While technology makes this possible, many tools, especially traditional video conferencing solutions, also make it unnecessarily difficult to prioritize inclusivity, engagement, and human connection. L&D and training virtual platforms should foster active, collaborative, small-group interactions that proved impactful during past in-person trainings.

The time is now for forward-looking organizations to invest in online learning technologies that meet employee expectations of online, in-person, synchronous, asynchronous flexibility AND decreases the load on L&D leaders to do this well -- are you ready?

Learn from Kim Kilby, a leader of New York Life’s Learning & Organization Development Team, on how they’re investing in their over 10k employees and ensuring their L&D resources are fit for the future. This interactive session will address the immediate challenges and opportunities of virtual learning, address the problematic notion of “online learning as inherently insufficient,” and demonstrate how tools like Engageli, a comprehensive, flexible, active learning environment purpose-built to improve learner outcomes, can help tackle these challenges, while bringing learners together through Q&A, group discussion, and real-time engagement.

Key takeaways:

-What works well in a virtual teaching environment, what doesn’t, and how to find a solution that capitalizes on and enhances the aspects that work well.

-Why existing tools and solutions are insufficient and why “purpose-built” platforms for learning must take center stage.

-How we, as educators, design optimal experiences to connect with students through a platform like Engageli.


5:30 PM - 6:00 PM

Hacking Distance: Workplace Learning in Contemporary Scenarios of Digital Disruption - Lessons Learned from a Case Study

Veronica Chehtman, AySA, Buenos Aires, Argentina

In a VUCA world, expectations about workplace learning are changing swiftly. Content, timing, delivery formats, educational strategies, learner profiles: nothing is "business as usual" anymore. Every dimension of managing learning in the workplace needs to be revisited in the light of new, challenging needs and the broader possibilities regarding ways to meet them.

In this scenario, we set the objective of hacking the distance between "learning" and the "workplace" in order to promote real "workplace learning".

Hacking Distance: Workplace Learning in Contemporary Scenarios of Digital Disruption : Lessons Learned from a Case Study

Veronica Chehtman


In a VUCA world, expectations about workplace learning are changing swiftly. Content, timing, delivery formats, educational strategies, learner profiles: nothing is "business as usual" anymore. Every dimension of managing learning in the workplace needs to be revisited in the light of new, challenging needs and the broader possibilities regarding ways to meet them.

In this scenario, we set the objective of hacking the distance between "learning" and the "workplace" in order to promote real "workplace learning".

To shorten the distance between work challenges and competence mastering, we "deconstructed" the traditional classroom-centered scenario and developed a comprehensive, situated, ICT-based model to nurture and support learning in the workplace, allowing (and promoting) learning to become a part of our working life. This model resulted in an agile and efficient learning ecosystem capable of helping people solve complex work problems, in a very regulated industry that requires processes certification and accountability.

In this presentation, we will share validated practices, processes and lessons learned, as well as challenges and the ways we overcame them.


TRACK 4 [IN-PERSON] - SESSION 4B
Board Room
Session Chair:
Yael Fisher, Ph.D., Achva Academic College, Tel-Aviv, Israel
4:30 PM - 6:00 PM


4:30 PM - 5:30 PM

Unlocking the Potential of Learner Engagement Analytics in Higher Education: An Educator's Perspective

Usman Naeem, Queen Mary University of London, London, UK

Organisations across many sectors use data analytics to gain valuable insights to make effective decisions. Since the COVID-19 pandemic, data analytics has gained momentum in the higher education sector, which has resulted in the field of education research known as Learner Engagement Analytics (LEA). This is based on combining several data sources based on learner engagement, including data extracted from (but not limited to) learning management systems, attendance records, online sessions and library systems. This data can provide institutions, educators and learner support services with insights into the learner’s learning experiences, which in turn help higher education institutions to facilitate a learning environment that enables their learners to reach their full academic potential. LEA can also help in identifying learners who disengage with their courses, which can have an impact on learner retention rates. From an educator’s perspective, insights from LEA can be used by educators to assess the impact of their teaching and inform their pedagogic approach. However, educators can feel overwhelmed when presented with a plethora of engagement data, hence can be unsure how to start utilising LEA for their courses. This session aims to introduce LEA from an educator’s perspective and how it can be used in courses. This session will provide educators with an understanding of the purpose and importance of engagement markers and how they can be used effectively to gain meaningful insights.

Unlocking the Potential of Learner Engagement Analytics in Higher Education: An Educator's Perspective

Usman Naeem


Organisations across many sectors use data analytics to gain valuable insights to make effective decisions. Since the COVID-19 pandemic, data analytics has gained momentum in the higher education sector, which has resulted in the field of education research known as Learner Engagement Analytics (LEA). This is based on combining several data sources based on learner engagement, including data extracted from (but not limited to) learning management systems, attendance records, online sessions and library systems. This data can provide institutions, educators and learner support services with insights into the learner’s learning experiences, which in turn help higher education institutions to facilitate a learning environment that enables their learners to reach their full academic potential. LEA can also help in identifying learners who disengage with their courses, which can have an impact on learner retention rates. From an educator’s perspective, insights from LEA can be used by educators to assess the impact of their teaching and inform their pedagogic approach. However, educators can feel overwhelmed when presented with a plethora of engagement data, hence can be unsure how to start utilising LEA for their courses. This session aims to introduce LEA from an educator’s perspective and how it can be used in courses. This session will provide educators with an understanding of the purpose and importance of engagement markers and how they can be used effectively to gain meaningful insights.


5:30 PM - 6:00 PM

Building Shelves of Success for Your Learner’s Closet

Emma Silva, MLS, The University of Texas Rio Grande Valley, Edinburg, Texas, USA

Have you ever wondered what’s in your learner’s “closet” (brain)? How do they encode, store, and retrieve information from their closet? This presentation discusses the roles of memory, different variations of learning, and how to organize new knowledge or build a “closet” that works for your learner. As we all know by now, everyone learns in a variety of ways so creating a closet that organizes specific information for your learner is essential for encoding, storing, and retrieving that information in their “closet” which in this case is the learner’s brain…

Building Shelves of Success for Your Learner’s Closet

Emma Silva


Have you ever wondered what’s in your learner’s “closet” (brain)? How do they encode, store, and retrieve information from their closet? This presentation discusses the roles of memory, different variations of learning, and how to organize new knowledge or build a “closet” that works for your learner. As we all know by now, everyone learns in a variety of ways so creating a closet that organizes specific information for your learner is essential for encoding, storing, and retrieving that information in their “closet” which in this case is the learner’s brain.

A learner can have many shelves in their closet so how do you make sure that the information you teach won’t get pushed to the back and gather dust? Join me as I walk you through what the shelves in their closet should contain and how the different types of memory and variations in learning play a role in successful learning.


TRACK 5 [VIRTUAL] - SESSION 5B
Seminar Room 2
Session Chair [VIRTUAL]:
Nada Dabbagh, Ph.D., George Mason University, Fairfax, Virginia, USA
4:30 PM - 6:00 PM


4:30 PM - 5:30 PM

Loose Parts: Creating Learning Opportunities Beyond the LMS

Gary Natriello, Ph.D., Teachers College Columbia University, New York, New York, USA and Hui Soo Chae, Ph.D., NYU School of Professional Studies, New York, New York, USA

Software platforms and applications designed to facilitate administrative control and management are increasingly dominating the higher education and workplace training/learning landscapes. Not surprisingly these systems and tools are marketed to information technology administrators who are in positions to select, purchase, and implement such services for instructors/students in higher education and learning and development staff/workers in industry. This has resulted in the widespread adoption of learning management systems in educational institutions and industry training management systems in commercial enterprises. Such systems are also presented as simplifying online teaching for educators and streamlining access for learners/workers. In addition to the standardization within platforms, the competitive landscape for such products has evolved to reduce the number of providers and led remaining providers to converge on a set of features deemed to be essential. Once such platforms are adopted and installed in institutions, they are further configured to ease the burden on the staff supporting them. Standardized templates are developed and portrayed as easing the burden on educators and learners. 

Loose Parts: Creating Learning Opportunities Beyond the LMS

Gary Natriello and Hui Soo Chae


Software platforms and applications designed to facilitate administrative control and management are increasingly dominating the higher education and workplace training/learning landscapes. Not surprisingly these systems and tools are marketed to information technology administrators who are in positions to select, purchase, and implement such services for instructors/students in higher education and learning and development staff/workers in industry. This has resulted in the widespread adoption of learning management systems in educational institutions and industry training management systems in commercial enterprises. Such systems are also presented as simplifying online teaching for educators and streamlining access for learners/workers. In addition to the standardization within platforms, the competitive landscape for such products has evolved to reduce the number of providers and led remaining providers to converge on a set of features deemed to be essential. Once such platforms are adopted and installed in institutions, they are further configured to ease the burden on the staff supporting them. Standardized templates are developed and portrayed as easing the burden on educators and learners.

In 1971 Landscape Architecture Magazine published an important theoretical piece by Simon Nicholson. Nicholson’s paper “How NOT to cheat children: The theory of loose parts” provided essential theoretical justification for the design of settings to support creativity. The key element to foster such creativity and learning is what Nicholson called variables or “loose parts.” This led him to conclude that “In any environment, both the degree of inventiveness and creativity, and the possibility of discovery, are directly proportional to the number and kind of variables in it” (Nicholson, 1971, p. 30).

In this paper we describe our efforts to develop an online learning environment that leverages the theory of loose parts. We illustrate the ways in which an online environment can be made more complex and more flexible to support more creative learning experiences.


5:30 PM - 6:00 PM

How Effective Is Miro Use in Enhancing Student Learning Outcomes?

Emily Wright, Swinburne University of Technology, Victoria, Australia and Oliver Thomas, University of Melbourne, Melbourne, Australia

The rapid digitalisation of society has led to the creation of novel teaching tools that facilitate collaboration and learning in an online space. The onset of COVID19 highlighted the value and importance of virtual teaching tools for the enhancement of student learning. Here, we investigated and measured the direct effect of Miro Online Whiteboard, a collaborative online tool, in improving Design students' achievement of learning outcomes. The ultimate goal here was to facilitate an evidence-based approach to the further improvement of teaching in both a school of design at an Australian University, as well as the broader education community.

How Effective is Miro Use in Enhancing Student Learning Outcomes?

Emily Wright and Oliver Thomas


The rapid digitalisation of society has led to the creation of novel teaching tools that facilitate collaboration and learning in an online space. The onset of COVID19 highlighted the value and importance of virtual teaching tools for the enhancement of student learning. Here, we investigated and measured the direct effect of Miro Online Whiteboard, a collaborative online tool, in improving Design students' achievement of learning outcomes. The ultimate goal here was to facilitate an evidence-based approach to the further improvement of teaching in both a school of design at an Australian University, as well as the broader education community.

To this end, we gathered both qualitative data (e.g student self-reflections) and quantitative data (e.g. frequency of Miro Whiteboard use, number and length of posts per individual, student pre- and post- self-scoring of "ease" of Miro use). We then tested for any relationships between gathered quantitative data with metrics of student achievement (e.g. subject score, individual task score) through standard statistics methods.

Furthermore, in order to identify any potential interactive effects, we also gathered simple demographic data (i.e. gender, pathway, primary language). This demographic data allowed for the identification of any effects that these criteria have, both generally on achievement of learning outcomes as well as on the use of Miro software.


TRACK 6 [VIRTUAL] - SESSION 6B
Seminar Room 3
Session Chair [VIRTUAL]:
Kasara Weinrich, ADP, Lehighton, Pennsylvania, USA
4:30 PM - 6:00 PM


4:30 PM - 5:30 PM

Ethical and Pedagogical Strategies to Integrate Large Language Model Platforms as an Instructional Technology Artifact

Anthony Clemons, General Dynamics Information Technology, Elizabethtown, Kentucky, USA

In recent years, the use, quality, and proliferation of large language model platforms have dramatically increased. This proliferation of use and availability has led more students, faculty, and researchers leveraging these platforms, absent ethical parameters or cohesive pedagogical approaches. While these platforms offer many potential benefits, their effective incorporation into practice as an instructional technology artifact requires careful consideration of both pedagogical and ethical factors. In this paper, I discuss some of the most important technological and ethical considerations for integrating large language model platforms into instruction, drawing from current research on both technology-based learning and academic ethics. I also provide several examples of how large language model platforms can ethically support different types of instruction and how these artifacts may serve as a meaningful addition to the technological repertoire of educators given the right application.

Ethical and Pedagogical Strategies to Integrate Large Language Model Platforms as an Instructional Technology Artifact

Anthony Clemons


In recent years, the use, quality, and proliferation of large language model platforms have dramatically increased. This proliferation of use and availability has led more students, faculty, and researchers leveraging these platforms, absent ethical parameters or cohesive pedagogical approaches. While these platforms offer many potential benefits, their effective incorporation into practice as an instructional technology artifact requires careful consideration of both pedagogical and ethical factors. In this paper, I discuss some of the most important technological and ethical considerations for integrating large language model platforms into instruction, drawing from current research on both technology-based learning and academic ethics. I also provide several examples of how large language model platforms can ethically support different types of instruction and how these artifacts may serve as a meaningful addition to the technological repertoire of educators given the right application.


5:30 PM - 6:00 PM

Promoting Positive Aging Lifestyles and Well-Being through the Use of Social Media to Facilitate and Enhance Creative Decision-Making

Ron Corso, University of South Australia, Australia and Charlie Helen Robinson, University of South Australia, Adelaide, Australia

This paper represents work in progress with aged care providers, on a project to explore the creative potential that can be harnessed from aged communities utilizing social media platforms to assist in the articulation and dissemination of ideas developed through creative collaborative decision making. Our aim was to promote creative aging through the introduction of concepts around the notion of deliberate creative practice in aged communities. We wanted to make a case for how this could be instructive for how these communities are empowered to participate in identifying issues and challenges that are able to be actively disseminated through social media, demonstrating the application of creativity processes to decisions and policy impacting and influencing their lifestyles, health and well-being across a wide spectrum of social and community applications.

Promoting Positive Aging Lifestyles and Well-Being through the Use of Social Media to Facilitate and Enhance Creative Decision-Making

Ron Corso and Charlie Helen Robinso


This paper represents work in progress with aged care providers, on a project to explore the creative potential that can be harnessed from aged communities utilizing social media platforms to assist in the articulation and dissemination of ideas developed through creative collaborative decision making. Our aim was to Promote Creative aging through the introduction of concepts around the notion of deliberate creative practice in aged communities. We wanted to make a case for how this could be instructive for how these communities are empowered to participate in identifying issues and challenges that are able to be actively disseminated through social media, demonstrating the application of creativity processes to decisions and policy impacting and influencing their lifestyles, health and wellbeing across a wide spectrum of social and community applications.


TRACK 7 [VIRTUAL] - SESSION 7B
Seminar Room 4
Session Chair [VIRTUAL]:
Danielle Thomas, Ph.D., PLUS Tutoring/ Carnegie Mellon University, Canfield, Ohio, USA
4:30 PM - 6:00 PM


4:30 PM - 5:30 PM

From Laughter to Learning: How to Use Humor and Pop Culture to Keep Students Engaged

Julianna Woite, D'Youville University and Medaille University, Amherst, New York, USA

As Walt Disney said, “Humor is no enemy to learning.” In fact, it can be a very powerful tool for student engagement. By offering creative and meaningful ways to integrate pop culture in online and on-ground classes, this session aims to inspire instructors to explore their lighter side. Now more than ever, establishing a strong instructor presence and providing meaningful and interactive activities are paramount to creating an effective class culture. This session will explore techniques that have been shown to engage students in online learning, highlight tactics instructors can use to foster successful interpersonal interactions and feature ideas and strategies to benefit any classroom. Most importantly, it will highlight techniques for connecting with students in ways that make them feel both inspired and at ease.

From Laughter to Learning: How to Use Humor and Pop Culture to Keep Students Engaged

Julianna Woite


As Walt Disney said, “Humor is no enemy to learning.” In fact, it can be a very powerful tool for student engagement. By offering creative and meaningful ways to integrate pop culture in online and on-ground classes, this session aims to inspire instructors to explore their lighter side. Now more than ever, establishing a strong instructor presence and providing meaningful and interactive activities are paramount to creating an effective class culture. This session will explore techniques that have been shown to engage students in online learning, highlight tactics instructors can use to foster successful interpersonal interactions and feature ideas and strategies to benefit any classroom. Most importantly, it will highlight techniques for connecting with students in ways that make them feel both inspired and at ease. In addition to sharing a brief review of literature supporting the use of humor in the classroom, the presenter will showcase ideas for using pop culture favorites such as memes, Tik Toks, Padlet and Bitmoji’s to enhance student engagement. The benefits of weekly instructor recorded videos will be addressed and LMS tools that promote engagement will be highlighted. Examples will target multiple disciplines and we will discuss ways to incorporate these techniques in online and on-ground classes as well as corporate trainings. A goal of the session is to inspire instructors to explore their lighter side and hone engagement methods that suit their unique personalities. Becoming an engaging instructor is not a one size fits all recipe, but through idea sharing, encouragement and a lot of laughter, this session aims to help you find your path. Your shtick is waiting for you, and like Walt Disney said, “All our dreams come true, if we have the courage to pursue them.”


5:30 PM - 6:00 PM

Scripting Narrated Instructional Videos: A Beginner's Guide

Elizabeth Sanders, Mary and John Gray Library, Lamar University, Beaumont, Texas, USA

As a result of the COVID-19 pandemic, teachers and librarians in colleges and universities pivoted to digital tools to support their learners, including educational videos. However, many teachers and librarians lacked experience or training in video production. As a result, most videos were unscripted recordings of lectures or tutorials. Scripting these narrated instructional videos can seem overly time consuming at first. However, scripting helps create higher quality videos, reducing the amount of time editing content or rerecording videos. Scripting also helps create more sustainable and accessible videos, as content can be reused and updated. Scripting narrated instructional videos thus delivers a large return on investment.

Scripting Narrated Instructional Videos: A Beginner's Guide

Elizabeth Sanders


As a result of the COVID-19 pandemic, teachers and librarians in colleges and universities pivoted to digital tools to support their learners, including educational videos. However, many teachers and librarians lacked experience or training in video production. As a result, most videos were unscripted recordings of lectures or tutorials. Scripting these narrated instructional videos can seem overly time consuming at first. However, scripting helps create higher quality videos, reducing the amount of time editing content or rerecording videos. Scripting also helps create more sustainable and accessible videos, as content can be reused and updated. Scripting narrated instructional videos thus delivers a large return on investment. This presentation will describe how scripting narrated videos supports three key areas: (1) improving decision-making, (2) incorporating best practices, and (3) increasing accessibility. The presentation will use comparative discussions of instructional videos recorded with and without scripts over a span of two years at an academic library to illustrate these areas. The presentation will also offer practical tips for those new to scripting narrated videos. No prior knowledge or experience with scripting or working in higher education or libraries are required to attend the session.


6:00 PM - DRINKS - IVY LOUNGE - 1st FLOOR