2023 Conference Program


Wednesday, June 14th | Thursday, June 15th | Friday, June 16th


Thursday, June 15th, 2023

All times are Eastern time. All sessions will be streamed online and all virtual sessions will be shown in an area at the in-person venue. In addition, all sessions will be recorded for registered attendees.
The Presidential Rooms and Board Room are on the 3rd floor of Faculty House, the event venue, and the Seminar Rooms are on the 2nd floor.


9:00 AM - 10:00 AM - KEYNOTE - TRACK 1
PRESIDENTIAL ROOM 1

Keynote Speech
Higher Education & Transitions to Careers

Joiselle Cunningham Smith, Ph.D.
CEO
Pathways to Creative Industries
New York, New York, USA

In this keynote address, Dr. Joiselle Cunningham Smith will examine the challenges and opportunities facing higher education institutions to help students to transition into meaningful careers. In this talk, Dr. Cunningham Smith will explore various strategies that institutions may consider while maintaining a commitment to the overall student learning experience. Dr. Cunningham Smith will also share real-world examples from existing programs and highlight possible shifts that will better prepare college students for the workplace. This talk will encourage participants to bring their questions, experiences and reflections during brief opportunities to share during the presentation.


10:00 AM - 10:30 AM - BREAK


10:30 AM - 12:30 PM - PARALLEL SESSIONS


TRACK 1 [IN-PERSON] - SESSION 1C
PRESIDENTIAL ROOM 1
Session Chair:
Elaine Tan, Newcastle University Business School, Newcaslte, UK
10:30 AM - 12:30 PM


10:30 AM - 11:30 AM

Improving Moodle Usage by Applying UX Methodologies: A Case Study Involving Teachers’ Experiences

Uriel Cukierman, Ph.D., National Technological University, Buenos Aires, Argentina and Jessica Cukierman, Baufest, Buenos Aires, Argentina

According to several market research reports, Moodle is the most widely used Learning Management System (LMS) in the world, but how intuitive is it for teachers? Does it make teachers’ experience easier or is it a burden for them? Does it help teachers reach the expected learning outcomes? 

Improving Moodle Usage by Applying UX Methodologies: A Case Study Involving Teachers’ Experiences

Uriel Cukierman and Jessica Cukierma


According to several market research reports, Moodle is the most widely used Learning Management System (LMS) in the world, but how intuitive is it for teachers? Does it make teachers’ experience easier or is it a burden for them? Does it help teachers reach the expected learning outcomes?

In line with our experience, teachers find barriers when designing a course in the LMS and, hence, students face difficulties affecting their learning process. Even more, considering that users (both teachers and students) have different needs and levels of expertise with this tool. The pandemic, and the consequent forced migration to distance learning scenarios, made these difficulties even more visible and the need for solutions much more urgent.

Our presentation will show how to improve teachers’ experiences using Moodle by applying User Experience (UX) methodologies such as quantitative and qualitative research, user journey mapping, and heuristic evaluation. Inclusive and accessible design principles were applied in this work to take into account a wide variety of users.

This research was done in a Higher Education institution in Argentina, but it may be applicable in other scenarios and locations, such as organizational training (companies, NGOs, public institutions, etc.) We will explain the research methods used, the results obtained, and the guidelines for improving the quality and effectiveness of Moodle-based courses.

Considering that Moodle is an open and free platform, these results can be used to improve the platform and have an impact on thousands of students and teachers all over the world.


11:30 AM - 12:00 PM

Student Satisfaction and Graduation Rates in Finnish Master of Engineering Programs

Matti Koivisto, South-Eastern Finland University of Applied Sciences, South Savo, Finland

During the recent years many stakeholders like researchers, policymakers and even students have paid more attention to higher education efficiency and performance. Although no single metric is sufficient to describe the organizational quality of the university, graduation rate has become one of the key measures of the college success. There are clearly many factors that influence students’ possibilities and willingness to successfully finish their studies, but previous studies have clearly shown that the high student satisfaction has a positive effect on the graduation rate. Most of the graduation or drop-out research has looked at full-time high school or undergraduate students and far less attention has been paid to other areas of education like postgraduate or part-time programs. In this paper, the focus is on the part-time Master of Engineering programs of a Finnish university of applied sciences (UAS).

Student Satisfaction and Graduation Rates in Finnish Master of Engineering Programs

Matti Koivisto


During the recent years many stakeholders like researchers, policymakers and even students have paid more attention to higher education efficiency and performance. Although no single metric is sufficient to describe the organizational quality of the university, graduation rate has become one of the key measures of the college success. There are clearly many factors that influence students’ possibilities and willingness to successfully finish their studies, but previous studies have clearly shown that the high student satisfaction has a positive effect on the graduation rate. Most of the graduation or drop-out research has looked at full-time high school or undergraduate students and far less attention has been paid to other areas of education like postgraduate or part-time programs. In this paper, the focus is on the part-time Master of Engineering programs of a Finnish university of applied sciences (UAS). All students in these programs are adults with several years of work experience who have returned to college for further education. In the study, the data from the internal graduation records of the UAS is combined with the results of the national AVOP survey. The AVOP survey is organized by the Ministry of Culture and Education, and all graduating students in Finland participate in it. It measures graduating students’ satisfaction at different aspects of education, such as study content, teaching, learning environment, and support services. The results from twelve Master of Engineering programs and 508 graduates reveal which aspects of education seem to have the strongest effect on graduation rates. By directing their resources to these areas, education providers can possibly improve their efficiency and the increase the number of graduating students.


12:00 PM - 12:30 PM

Project DOCE (“Drawing, Order, Chaos and Teaching”) as a Pedagogical Experience for Innovative Teaching

Susana Jorge, Paula Tavares, Manuel Albino, and Marta Madureira, Polytechnic Institute of Cávado and Ave (IPCA), Barcelos, Portugal

In 2017, School of Design (ESD) of the Polytechnic Institute of Cávado and Ave (IPCA) created a project in the field of drawing with the main objective of developing innovative pedagogical practices. The project is called DOCE - “Drawing, Order, Chaos and Teaching” and, so far, four editions have taken place.

Project DOCE ("Drawing, Order, Chaos and Teaching") as a Pedagogical Experience for Innovative Teaching

Susana Jorge, Paula Tavares, Manuel Albino and Marta Madureira


School of Design (ESD) of the Polytechnic Institute of Cávado and Ave (IPCA) created, in 2017, a project in the field of drawing with the main objective of developing innovative pedagogical practices. The project is called DOCE - “Drawing, Order, Chaos and Teaching” and, so far, four editions have taken place.

The project began with an invitation to several authors and designers who presented and discussed with the students various themes in the field of drawing. This allowed to dynamize the pedagogies developed in the curricular units and provide collaborative and holistic learning with group dynamics and with a successful involvement among all. It can be said that two stages took place: a first working session on methodologies and techniques applied in professional and artistic practice, promoting a wide debate with the students; and, a second stage, with the definition of drawing exercises, carried out within the scope of the curricular units, based on the themes discussed in the working sessions, with the invited authors. As a consequence of this process, the results obtained indicate a positive evolution achieved from practice and critical discourse, which accentuates the impact of this type of initiative and the need for its continuity.

The COVID-19 pandemic situation brought changes that influenced the methodologies of working and also demanded a re-adaptation with consequences for the dynamic and functionality of the curricular units and some adaptations to this project. For example, last edition (2020) was entirely helded online, a way to maintain the project but also as a way to get closer, even in a physical distance, the students' connection with their interest in drawing. This edition brought new challenges and new perspectives for the teaching of drawing. At the moment, the next editions are currently being analyzed and the intention is to enrich the event with two new approaches: strategies for its dissemination at various levels and for publicizing the pedagogical exercises carried out and their results. This paper aims to present:

- the initial research developed around innovative pedagogical experiences, trying to answer the question: what is an innovative pedagogical experience in drawing teaching and why is it important to develop it?

- the themes presented by the invited authors, the discussion held and the organization of exercises for and with the students, answering the question: what did the project achieve for student learning?

- the feedback and results obtained by the students in the development of collaborative and group work, answering the question: what is the importance of obtaining feedback?

- the future dynamism, answering the question: what does the project intend to achieve in the future editions?


TRACK 2 [IN-PERSON] - SESSION 2C
PRESIDENTIAL ROOM 2
Session Chair:
Heather Appell, ServiceNow, Seattle, Washington, USA
10:30 AM - 12:30 PM


10:30 AM - 11:30 AM

Creating Binge-Worthy e-Learning Experiences

Nafiza Akter and Martin Warters, Pfizer, New York, New York, USA

We hear a lot about how employees and learners have shorter attention spans and live in an incredibly distracting environment with multiple conflicting (and changing) priorities. How can we truly engage them? What if we took a social phenomenon like binge-watching TV and simulated it for learning purposes? If someone can watch and follow an entire season of a show in one night, the attention is there. The challenge is that the approaches to creating training and TV shows are completely different. The question remains: do they have to be? What if training developers partnered to sit in writing rooms for hours and rewriting training into narratives? Instead of having a set of 15 slides talking at learners about what they should know about something, we could show them how it applies and translate to their day-to-day. Instead of a disembodied voice or just text-filled slides, you have a protagonist, and they are a colleague that sets a model for you on best practices.

Creating Binge-Worthy e-Learning Experiences

Nafiza Akter and Martin Warters


We hear a lot about how employees and learners have shorter attention spans and live in an incredibly distracting environment with multiple conflicting (and changing) priorities. How can we truly engage them?

What if we took a social phenomenon like binge-watching TV and simulated it for learning purposes? If someone can watch and follow an entire season of a show in one night, the attention is there. The challenge is that the approaches to creating training and TV shows are completely different.

The question remains: do they have to be? What if training developers partnered to sit in writing rooms for hours and rewriting training into narratives? Instead of having a set of 15 slides talking at learners about what they should know about something, we could show them how it applies and translate to their day-to-day. Instead of a disembodied voice or just text-filled slides, you have a protagonist, and they are a colleague that sets a model for you on best practices.

In this session, you'll get a glimpse into the process of writing for an episodic learning experience, tips for successful implementation, and an overview of the feedback from learners.


11:30 AM - 12:30 PM

Entrepreneurial Mindset Initiative - Pathway to Student Monetization via Integrated Community-Based Service-Learning Projects

Grady L. Meeks Jr., Daytona State College, Daytona Beach, Florida, USA

Do you think like an entrepreneur? Do you want to be a valuable employee? Do you have an entrepreneurial mindset? Life today is filled with imperatives. Everything seems urgent and critically important in vying for our attention daily. Between the pandemic, political strife, social strain, and changes in the workplace, the world is making it quite clear that we no longer can take the slow road in preparing ourselves to deal with extreme volatility. We all need an entrepreneurial mindset to help us adapt and overcome any situation in which we find ourselves.

Entrepreneurial Mindset Initiative - Pathway to Student Monetization via Integrated Community-Based Service-Learning ProjectsEntrepreneurial Mindset Initiative - Pathway to Student Monetization via Integrated Community-Based Service-Learning Projects

Grady L. Meeks Jr.


Do you think like an entrepreneur? Do you want to be a valuable employee? Do you have an entrepreneurial mindset? Life today is filled with imperatives. Everything seems urgent and critically important in vying for our attention daily. Between the pandemic, political strife, social strain, and changes in the workplace, the world is making it quite clear that we no longer can take the slow road in preparing ourselves to deal with extreme volatility. We all need an entrepreneurial mindset to help us adapt and overcome any situation in which we find ourselves. Grady L. Meeks Jr. serves as the Assistant Chair and Professor for the DSC School of Business. He additionally serves as the Program Chair for the Project Management Concentration and the Advanced Technical Certificate in Project Management. Grady delivers "edutainment" in all courses as he connects theory with applied best practices and lessons learned via integrated community-based service-learning project applications. This presentation compliments the entrepreneurial and project management mindset that exists in all of us as we focus on continuous improvement and creative innovation. Grady will share student project examples that encompass the entrepreneurial mindset elements of the power to choose, recognizing opportunities, ideas Into action, pursuit of knowledge, creating wealth, building your brand, creating community, and the power of persistence.


TRACK 3 [IN-PERSON] - ALICE (Adaptive Learning via Interactive, Collaborative and Emotional approaches) Track - SESSION 3C
PRESIDENTIAL ROOM 3
Session Chair:
Santi Caballé, Ph.D., Open University of Catalonia, Barcelona, Spain
10:30 AM - 12:30 PM


10:30 AM - 11:00 AM

ALICE TRACK

Explainable Prediction of Student Performance in Online Courses (Virtual Talk)

Nicola Capuano, Ph.D., University of Basilicata, Potenza, Italy

Student Performance Prediction (SPP) models and tools are useful for quickly identifying at-risk students in online courses and enable the provision of personalized learning plans and assistance. Additionally, they give educators and course managers the information they need to recognize the programs that require improvement. High accuracy is essential for such tools but understanding the reasons of their predictions is equally important to ensure fairness and build trust in their adoption. Although many SPP models and tools have been proposed so far by different researchers, very few of them take explainability into account. This research proposes an SPP approach that is both effective and explainable. Based on demographic, administrative, engagement, and intra-course outcome data, it enables the prediction of student performance in terms of success/failure and final grade. It supports multiple machine learning models and includes post-hoc techniques for explainability capable of justifying the behavior of the whole system as well as its individual predictions.

Explainable Prediction of Student Performance in Online Courses

Nicola Capuano


Student Performance Prediction (SPP) models and tools are useful for quickly identifying at-risk students in online courses and enable the provision of personalized learning plans and assistance. Additionally, they give educators and course managers the information they need to recognize the programs that require improvement. High accuracy is essential for such tools but understanding the reasons of their predictions is equally important to ensure fairness and build trust in their adoption. Although many SPP models and tools have been proposed so far by different researchers, very few of them take explainability into account. This research proposes an SPP approach that is both effective and explainable. Based on demographic, administrative, engagement, and intra-course outcome data, it enables the prediction of student performance in terms of success/failure and final grade. It supports multiple machine learning models and includes post-hoc techniques for explainability capable of justifying the behavior of the whole system as well as its individual predictions.


11:00 AM - 11:30 AM

ALICE TRACK

Curated Recommendations of Teaching and Learning Videos on YouTube with the Help of a Chatbot

Theresa Zobel, Hendrik Steinbeck, and Christoph Meinel, Ph.D., Hasso Plattner Institute for Digital Engineering, Potsdam, Germany

In February 2020, 500 hours of video were uploaded to YouTube every minute, including numerous videos from the education sector. If you are looking for suitable teaching or learning videos, for example, this mass of videos makes it much more difficult to select. In the course of an implementation project with Bachelor students, German teaching videos on the topic of mathematics on YouTube were examined and how they can be found for teachers and learners. From the results of this investigation, a database was created exploratively, which was filled with qualitative videos and the corresponding search terms and difficulty levels. In addition, a chatbot was implemented to support users in their search for learning and teaching videos. The initial analysis showed that there are only a dozen channels that provide the majority of learning content for the subject of mathematics. The technical solution shown is able to extend this result and suggest existing but less known educational videos. The present study thus provides both a theoretical and practical complement to user-centred teaching-learning scenarios.

Curated Recommendations of Teaching and Learning Videos on YouTube with the Help of a Chatbot

Theresa Zobel, Hendrik Steinbeck, and Christoph Meinel


In February 2020, 500 hours of video were uploaded to YouTube every minute, including numerous videos from the education sector. If you are looking for suitable teaching or learning videos, for example, this mass of videos makes it much more difficult to select. In the course of an implementation project with Bachelor students, German teaching videos on the topic of mathematics on YouTube were examined and how they can be found for teachers and learners. From the results of this investigation, a database was created exploratively, which was filled with qualitative videos and the corresponding search terms and difficulty levels. In addition, a chatbot was implemented to support users in their search for learning and teaching videos. The initial analysis showed that there are only a dozen channels that provide the majority of learning content for the subject of mathematics. The technical solution shown is able to extend this result and suggest existing but less known educational videos. The present study thus provides both a theoretical and practical complement to user-centred teaching-learning scenarios.


11:30 AM - 12:00PM

ALICE TRACK

Augmented Reality in STEM Education: Mapping Out the Future

Sarantos Psycharis, Ph.D., Konstantina Sdravopoulou, Ph.D., and Evi Botsari, Ph.D., School of Pedagogical and Technological Education (ASPETE), Attiki, Greece

This study aims at figuring out the trends and, on the basis of these trends, the possible future developments in the applications of Augmented Reality (AR) in STEM education and training.  After a thorough analysis of the international scientific output in this scientific domain, the prominent countries and institutions contributing to its development are identified, vis-à-vis with the global scientific production and the citation networks. A total of 80 documents were selected as directly relevant to this research, from the major scientific databases (Scopus, Web of Science, OpenAlex) and dated from the first scientific publications in this field (2006) until 2022.

Augmented Reality in STEM Education: Mapping Out the Future

Sarantos Psycharis, Konstantina Sdravopoulou and Evi Botsari


This study aims at figuring out the trends and, on the basis of these trends, the possible future developments in the applications of Augmented Reality (AR) in STEM education and training.

After a thorough analysis of the international scientific output in this scientific domain, the prominent countries and institutions contributing to its development are identified, vis-à-vis with the global scientific production and the citation networks. A total of 80 documents were selected as directly relevant to this research, from the major scientific databases (Scopus, Web of Science, OpenAlex) and dated from the first scientific publications in this field (2006) until 2022.

The analysis of the literature also reveals that the countries that present the highest scientific production of AR in STEM are the USA, Germany and Malaysia, although the first studies originated from the UK, Portugal and Taiwan. The thematic analysis shows that, to this date, mathematics education dominates the literature of AR in STEM, whereas virtual reality and artificial intelligence are also important domains of research.

Consequently, on the basis of the developments that have emerged in concepts and ideas in this field, it is attempted to outline the shape of the things to come in this domain in the next years ahead. Thus, as the results of this analysis suggest, it can be conjectured that the rise of the computing & engineering component of STEM (computing, multimedia, engineering design etc) will expand even further in AR applications in STEM education. Our proposal will include the integration of STEM interdisciplinary approach, computational thinking and AR environments in STEM education.


12:00 PM - 12:30 PM

ALICE TRACK

Predicting Students' Academic Success Based on Various Course Activities: A Case Study

Vanja Cotic Poturic, University of Rijeka, Faculty of Engineering, Rijeka, Croatia, Sanja Candrlic, University of Rijeka, Faculty of Informatics, Rijeka, Croatia and Ivan Drazic, University of Rijeka, Faculty of Engineering, Rijeka, Croatia

In all areas of learning, teachers strive to improve the educational process. In the field of information and software engineering, activities usually combine theory and practical training. By using various assessment activities during the course, students' motivation can be improved and with proper feedback from the teacher, students can manage their learning process to achieve better results.

Predicting Students' Academic Success Based on Various Course Activities: A Case Study

Vanja Cotic Poturic, Sanja Candrlic and Ivan Drazic


In all areas of learning, teachers strive to improve the educational process. In the field of information and software engineering, activities usually combine theory and practical training. By using various assessment activities during the course, students' motivation can be improved and with proper feedback from the teacher, students can manage their learning process to achieve better results.

The research presented in this paper was conducted in the course "Business Process Analysis", which is part of the undergraduate computer science curriculum. The course was designed with two quizzes, two project assignments, and two midterm exams followed by the final exam. The course requires a project-based approach and completion of practical assignments using theory.

Our research question was: can we predict students' academic success on the final exam based solely on the activities completed during the semester, i.e. quizzes and project activities as a combination of theoretical and practical knowledge.

Logistic regression, a statistical model commonly used for classification and predictive analysis estimates the probability of an event occurring based on a given data set of independent variables. It is used to predict a binary outcome (0 or 1) based on a set of independent variables. In this paper, we use it to predict whether a student will pass or fail the course, and we use the scores obtained in two quizzes and two project assignments as independent variables. The results have shown that students' success in these activities can predict their overall success.

We can conclude that some of the activities used in the course are good indicators of students' final success, i.e., consistent with the final goal of the learning outcomes. Accordingly, we can use this method to assess whether we use appropriate activities in different topics. With this method, we can evaluate and then adjust the teaching process.


TRACK 4 [IN-PERSON] - SESSION 4C
BOARD ROOM
Session Chair:
Simone C. O. Conceicao, Ph.D., University of Wisconsin-Milwaukee, Shorewood, Wisconsin, USA
10:30 AM - 12:30 PM


10:30 AM - 11:30 AM

Overcoming Learning Gaps and Building Transferability Skills in a Higher Education Math Course

Subhadra Ganguli, Penn State Univeristy, State College, Pennsylvania, USA

Most college entrants during post COVID era (since 2021) have not been adequately equipped with pre-requisite knowledge in Math to handle the General Education Business Math course which provides a stepping-stone to intermediate and higher-level courses in several areas in business, Finance, Management and Marketing at Bloomsburg University Campus of Commonwealth University of Pennsylvania.  Coupled with heightened cases of mental illness among college students caused by COVID, unemployment, poor health, losses of near and dear ones during the pandemic, instructors need inclusive strategies for teaching and learning math, especially in post COVID era. The paper proposes a dual-purpose teaching and learning model for Math for Business in classrooms in higher education using UDL (Universal Design for Learning) powered by technology...

Overcoming Learning Gaps and Building Transferability Skills in a Higher Education Math Course

Subhadra Ganguli


Most college entrants during post COVID era (since 2021) have not been adequately equipped with pre-requisite knowledge in Math to handle the General Education Business Math course which provides a stepping-stone to intermediate and higher-level courses in several areas in business, Finance, Management and Marketing at Bloomsburg University Campus of Commonwealth University of Pennsylvania. Coupled with heightened cases of mental illness among college students caused by COVID, unemployment, poor health, losses of near and dear ones during the pandemic, instructors need inclusive strategies for teaching and learning math, especially in post COVID era. The paper proposes a dual-purpose teaching and learning model for Math for Business in classrooms in higher education using UDL (Universal Design for Learning) powered by technology. The combination of the two provides a structure for inclusive teaching and learning experience keeping in mind diverse student intake. Additionally, collaborative learning, using UDL and technology, equips students with the much-needed transferability skills for the 21st century job market. As per World Economic Forum 2021, communication skills, team building skills, curiosity, flexibility, adaptability, problem solving, and resilience are some of the skills that business leaders seek among employees. As Artificial Intelligence (AI) and disruptive technologies mark their omnipresence in business, transferable skills requirements, in several instances, take predominance over knowledge for hiring. As employers struggle through uncertainty of businesses through process changes, climate issues, supply chains and disruptive technologies, human skills become key to solve business problems. The paper provides step by step approach to how use of technology in a F2F as well as online synchronous Math for business course can enhance diverse students’ learning experiences and build transferable skills for the future job market at the same time.


11:30 AM - 12:00 PM

Psychology and STEM Education: From the Classroom to Society

Evi Botsari, Ph.D., Konstanitna Sdravopoulou, Ph.D., and Sarantos Psycharis, Ph.D, School of Pedagogical and Technological Education (ASPETE), Athens, Greece

The aim of this presentation is to identify particular cases where the role of psychology is central in STEM education and, by combining literature from seldom connected strands, to eventually offer a conceptual framework encompassing aspects of psychology that relate to STEM education. The participation of psychologists and the incorporation of psychological research in STEM education has been rather weak or overlooked, a fact which has been mentioned by APA already in 2009. Why and how this might change prompts a deeper examination, eventually leading us to address issues relating psychology not only to individual learners…

Psychology and STEM Education: From the Classroom to Society

Evi Botsari, Konstanitna Sdravopoulou, and Sarantos Psycharis


The aim of this presentation is to identify particular cases where the role of psychology is central in STEM education and, by combining literature from seldom connected strands, to eventually offer a conceptual framework encompassing aspects of psychology that relate to STEM education.

The participation of psychologists and the incorporation of psychological research in STEM education has been rather weak or overlooked, a fact which has been mentioned by APA already in 2009. Why and how this might change prompts for a deeper examination, eventually leading us to address issues relating psychology not only to individual learners.

Most commonly, the contribution of psychology is exemplified by focusing on cognitive, social and emotional issues. As for the cognitive aspect such as how students learn and reason in science and mathematics classes, how their creativity can be enhanced, how they interact with technology etc. Further, social psychology can elucidate how people form attitudes towards scientists and particular domains of technology and engineering. In short, most domains of psychology enter in STEM education either directly (in the STEM class) or indirectly (formation of attitudes towards STEM –related subjects). And yet, we need to investigate whether STEM education can enhance the development of cognitive and social-emotional skills.

With these considerations, a typology of actual and potential contributions of psychology to STEM education is derived here, which can be useful for orienting future psychological research in STEM education.


12:00 PM - 12:30 PM

Sticky Content: How Incorporating Microlearning through Video Can Make Your Learning Experiences More Impactful (Virtual Talk)

Anna Raney, Next Thought, Norman, Oklahoma, USA

Attention spans are shrinking, and there is more information in the world than ever. It is unavoidable that there will be some learning that has to be done through video, no matter the industry or job position, but the tricky part is how to make that video memorable, impactful, and concise while still getting your message across to the learner. In this session, you will learn about the benefits of microlearning and how to be more concise to make your content more sticky. You will also look at how video can level up your learning experiences and help make a stronger impact on your learners. 

Sticky Content: How Incorporating Microlearning through Video Can Make Your Learning Experiences More Impactful

Anna Raney


Attention spans are shrinking, and there is more information in the world than ever. It is unavoidable that there will be some learning that has to be done through video, no matter the industry or job position, but the tricky part is how to make that video memorable, impactful, and concise while still getting your message across to the learner. In this session, you will learn about the benefits of microlearning and how to be more concise to make your content more sticky. You will also look at how video can level up your learning experiences and help make a stronger impact on your learners.

The takeaways attendees can get from this presentation are:

- Why microlearning can be more memorable than long videos for learning.

- How videos impact your learning experiences for the better.

- How to make your learning content easier to retain.

- How to continually adapt your learning content as the trends change.

- Tips on how to get started with video implementation.


TRACK 5 [VIRTUAL] - SESSION 5C
Seminar Room 2
Session Chair [VIRTUAL]:
Birgit Oberer, Ph.D., International Society for Engineering Pedagogy, Carinthia, Austria
10:30 AM - 12:30 PM


10:30 AM - 11:00 AM

Perceptions of Employees at Heritage Museums on the Use of Social Networks (SNS) in the Museum’s Work in the Age of COVID-19

Gila Kurtz, Ph.D., and Keren Koresh, Holon Institute of Technology, Holon, Israel

This study evaluates the perceptions of personnel at heritage museums regarding social network use during COVID-19. Heritage museums can significantly bolster social resilience and cohesion, especially amid global uncertainty and crisis. Tension has always existed between heritage museums' desire to maintain their traditional image as important cultural institutions and the recognition that digital technologies are essential to their future survival. COVID-19 has revealed the unsustainability of relying on physical museum visits, obliging museums to rethink their conception of the museum experience. Social networks have become a channel for spreading cultural content and maintaining contact with the audience.

Perceptions of Employees at Heritage Museums on the Use of Social Networks (SNS) in the Museum’s Work in the Age of COVID-19

Gila Kurtz and Keren Koresh


This study evaluates the perceptions of personnel at heritage museums regarding social network use during COVID-19. Heritage museums can significantly bolster social resilience and cohesion, especially amid global uncertainty and crisis. Tension has always existed between heritage museums' desire to maintain their traditional image as important cultural institutions and the recognition that digital technologies are essential to their future survival. COVID-19 has revealed the unsustainability of relying on physical museum visits, obliging museums to rethink their conception of the museum experience. Social networks have become a channel for spreading cultural content and maintaining contact with the audience. Using qualitative research methodology, semi-structured in-depth interviews and questionnaires were conducted, re: 1) Interviewee position on museum’s social network use; 2) Impact of coronavirus on willingness to adopt network use; 3) Networks used and whether these were deployed pre-coronavirus; 4) Main motivation in decision to use networks; 5) Visitor needs satisfied via networks; 6) Extent of network use after museum reopening; 7) Interviewee prediction regarding museum use of social networks. The study included 13 interviewees working in heritage museums, 9 in Israel and 4 abroad, comparing these 2 groups. Main conclusions: COVID-19 accelerated and increased use of social networks, especially Facebook; differences exist between the 2 groups in extent of pre-pandemic network use and digital readiness. Primary benefits: maintaining audience and relevance, engaging new audiences, and changing the existing stereotype towards heritage museums as dull and conservative institutions. Takeaways for decision-makers: develop digital strategies, consider organizational restructuring and a hybrid museum model.


11:00 AM - 11:30 AM

Fostering Inclusion and Well-being through Digital Language Learning in Museum Contexts

Maria Tolaini, Università degli Studi di Genova, Genova, Italy

Foreign language learning is one of the key skills for promoting the inclusion and well-being of the individual and the community. Because museums feature a variety of objects, they promote language learning by providing a visual, sometimes tactile, stimulus that is understandable to all, and therefore inclusive. The interaction with the collection and the flexible, multisensory museum environment often enhanced by digital tools encourage the development of critical, communicative, creative, social, and emotional skills that are beneficial to learning and the well-being of the individual. However, while museums promote social equality and there is growing attention on inclusiveness in language education, in the field of language learning in museum settings the issue of inclusion is scarcely addressed. Most of the field research targets individuals with already advanced language skills, penalizing those who are approaching foreign language learning for the first time; moreover, the tools adopted in the examined literature do not consider the different needs of learners.

Fostering Inclusion and Well-being through Digital Language Learning in Museum Contexts

Maria Tolaini


Foreign language learning is one of the key skills for promoting the inclusion and well-being of the individual and the community.

Because museums feature a variety of objects, they promote language learning by providing a visual, sometimes tactile, stimulus that is understandable to all, and therefore inclusive. The interaction with the collection and the flexible, multisensory museum environment often enhanced by digital tools encourage the development of critical, communicative, creative, social, and emotional skills that are beneficial to learning and the well-being of the individual. However, while museums promote social equality and there is growing attention on inclusiveness in language education, in the field of language learning in museum settings the issue of inclusion is scarcely addressed. Most of the field research targets individuals with already advanced language skills, penalizing those who are approaching foreign language learning for the first time; moreover, the tools adopted in the examined literature do not consider the different needs of learners.

This research aims to assess whether the employment of digital tools in language teaching in museum settings can promote inclusion and foster well-being in all learners. The context within which this research is to be carried out is that of the European Inclusive Memory project. Its goal is to design innovative strategies for social inclusion and well-being, based on the creation of new museum teaching methodologies focused on the use of digital tools and based on skill development. The methodology will first involve a phase of literature research and field investigation to better define the problem; then participants will be selected and museum digital linguistic workshops will be designed; in the following phase, workshops will be conducted, and data will be collected and analyzed.


11:30 AM - 12:00 PM

ChatGPT: Should it Have a Role in Education?

Birgit Oberer, Ph.D., International Society for Engineering Pedagogy, Carinthia, Austria, Alptekin Erkollar, Ph.D., ETCOP Institute for Interdisciplinary Research, Klagenfurt, Carinthia, Austria

Artificial intelligence (AI) and school - do they go together?
Chatbots, which can answer questions using artificial intelligence, are increasingly finding their way into everyday school life. Artificial intelligence has long been part of our everyday lives, even if we are not always aware of it. When search engines provide us with certain results depending on our previous online behavior, navigation systems help us avoid traffic jams, or voice assistants fulfill our music wishes, there is ultimately always an AI behind it. The program ChatGPT from OpenAI, released in November 2022, is a chatbot that is able to provide human answers to all kinds of questions using AI. ChatGPT can be used in different languages and it can mimic the user's writing style, allowing a believable and natural interaction. This publication analyzes the strengths and weaknesses of ChatGPT from the users' point of view and from the pedagogical point of view; and focuses on threats and opportunities that an AI tool like ChatGPT can generally exhibit. It explores the questions of whether educational institutions should ban AI applications such as ChatGPT or whether educators should adapt their style of teaching and give ChatGPT a specific place in the classroom.

ChatGPT: Should it Have a Role in Education?

Birgit Oberer and Alptekin Erkollar


Artificial intelligence (AI) and school - do they go together? Chatbots, which can answer questions using artificial intelligence, are increasingly finding their way into everyday school life. Artificial intelligence has long been part of our everyday lives, even if we are not always aware of it. When search engines provide us with certain results depending on our previous online behavior, navigation systems help us avoid traffic jams, or voice assistants fulfill our music wishes, there is ultimately always an AI behind it. The program ChatGPT from OpenAI, released in November 2022, is a chatbot that is able to provide human answers to all kinds of questions using AI. ChatGPT can be used in different languages and it can mimic the user's writing style, allowing a believable and natural interaction. This publication analyzes the strengths and weaknesses of ChatGPT from the users' point of view and from the pedagogical point of view; and focuses on threats and opportunities that an AI tool like ChatGPT can generally exhibit. It explores the questions of whether educational institutions should ban AI applications such as ChatGPT or whether educators should adapt their style of teaching and give ChatGPT a specific place in the classroom.


12:00 PM - 12:30 PM

Using a Podcast to Foster Success among Computer Science Students

Sigrid Schefer-Wenzl, Ph.D. and Igor Miladinovic, Ph.D., University of Applied Sciences Campus Vienna, Vienna, Austria

Over the past fifteen years, the popularity of podcasts has steadily increased. More and more organizations, including educational institutions, are using podcasts as a means to communicate with their customers. Educational podcasts appear in a variety of forms, such as lecture podcasts with short audio/video contributions on important topics or podcasts to present scientific findings.

Using a Podcast to Foster Success among Computer Science Students

Igor Miladinovic and Sigrid Schefer-Wenzl


Over the past fifteen years, the popularity of podcasts has steadily increased. More and more organizations, including educational institutions, are using podcasts as a means to communicate with their customers. Educational podcasts appear in a variety of forms, such as lecture podcasts with short audio/video contributions on important topics or podcasts to present scientific findings.

We also launched a podcast two years ago, primarily to discuss courses in our computer science degree programs directly with the lecturers. Our goal was to increase the transparency of the courses for our students and applicants, as the courses were only briefly described on our website. This caused students to have doubts about whether they could complete some courses and also to have false expectations.

A well-known goal setting technique is SMART, which defines five characteristics of goals: specific, measurable, achievable, relevant, and timely (however, in the literature, assignable and realistic can also be found for A and R). It is expected that goals defined using this technique are more motivating and increase the likelihood of successful goal achievement. However, the lack of transparency in our courses meant that the goal (to successfully complete a course in the allotted time) was often not enough specific, achievable, and/or relevant. Our podcast allowed us to address these three characteristics and improve clarity about our courses.

Over time, our podcast evolved beyond course presentations to discussions of current issues in computer science, insights and tips on study-related topics, and interviews with our graduates. In this paper and presentation, we will share the design and purpose of our podcast, as well as the results of its popularity and a survey of students.


TRACK 6 [VIRTUAL] - SESSION 6C
Seminar Room 3
Session Chair [VIRTUAL]:
Antonella Poce, Ph.D., University of Rome Tor Vergata, Rome, Italy
10:30 AM - 12:30 PM


10:30 AM - 11:30 AM

Thinking and Chatting Deontically: Novel Communication Support for Learning and Training with Time Travel Prevention Games

Oksana Arnold, Ph.D., Erfurt University of Applied Sciences, Erfurt, Germany, Ronny Franke, Fraunhofer Institute for Factory Operation and Automation IFF, Magdeburg, Germany, Klaus Jantke, Ph.D., ADICOM Software, Weimar, Germany, Rainer Knauf, Ph.D., Ilmenau University of Technology, Ilmenau, Germany, Tanja Schramm, Ilmenau University of Technology, Ilmenau, Germany, and Hans-Holger Wache, Institution for Statutory Accident Insurance and Prevention for Raw Materials and Chemical Industry, Prevention Center Berlin, Berlin, Germany

The authors‘ principal area of application is training for the prevention of accidents in the process technology industries.  They run a professional training center with its own 3D virtual environments. At TLIC 2021, four of the present authors delivered a contribution advocating planning of human training experiences as dynamically as managing a disturbed technical system back into a normal operation – such as an out of control chemical reactor – and enabling trainees who failed to complete a task – thereby possibly ruining a (fortunately only virtual) technical installation – to virtually travel back in time to make good the damage.  At TLIC 2022, they introduced cascades of gradually more intricate categories of time travel games.  With every step from one category to the next, the deployed AI gets more powerful and effective in providing adaptive guidance of human trainees.  The most advanced time travel games are those that allow for the dynamic modification of events experienced in the virtual past.  In this way, the game system evolves over time and adapts to the needs of human trainees with emphasis on guidance for trainees who fail repeatedly.

Thinking and Chatting Deontically: Novel Communication Support for Learning and Training with Time Travel Prevention Games

Klaus Jantke, Oksana Arnold, Ronny Franke, Hans-Holger Wache and Rainer Knauf


The authors‘ principal area of application is training for the prevention of accidents in the process technology industries. They run a professional training center with own 3D virtual environments.

At TLIC 2021, four of the present authors delivered a contribution advocating planning of human training experiences as dynamically as managing a disturbed technical system back into a normal operation – such as an out of control chemical reactor – and enabling trainees who failed to complete a task – thereby possibly ruining a (fortunately only virtual) technical installation – to virtually travel back in time to make good the damage. At TLIC 2022, they introduced cascades of gradually more intricate categories of time travel games. With every step from one category to the next, the deployed AI gets more powerful and effective in providing adaptive guidance of human trainees. The most advanced time travel games are those that allow for the dynamic modification of events experienced in the virtual past. In this way, the game system evolves over time and adapts to the needs of human trainees with emphasis on guidance for trainees who fail repeatedly.

In 2023, the extended team of authors presents a novel perspective at time travel prevention games that leads directly to a more human-centered adaptive guidance. Training is seen through the lens of deontic modal logic. The focus is on undesired events such as explosions, fire, health hazards due to toxic vapors, and the like. The system’s AI is reasoning about necessity and possibility of events. It offers to human trainees/players helpful chats about modalities of decisive events.

All concepts and their respective representations are illustrated through intuitive examples and demonstrated by screenshots and videos from the authors’ running applications. This includes the way in which concepts are used and the impact they have on affective and effective training.


11:30 AM - 12:00 PM

Peer Assessment in the University Context for the Development of Transversal and Digital Skills

Mara Valente, University of Roma Tre, Rome, Italy

Goal 4 of Agenda 2030 states the need to ensure an education that is based on 'quality' and 'equity', with a view to global economic, social, and environmental development.

In order to improve the quality of teaching/learning in the university context, there is an increasing move towards didactic approaches that privilege the processes implemented instead of the content (Fabbri & Romano, 2019). This occurs to place the students at the center of the teaching/learning process, aiming for strategies and methodologies that promote their engagement and active participation also using technology, thus creating new learning environments.

Peer Assessment in the University Context for the Development of Transversal and Digital Skills

Mara Valente


Goal 4 of Agenda 2030 states the need to ensure an education that is based on 'quality' and 'equity', with a view to global economic, social, and environmental development.

In order to improve the quality of teaching/learning in the university context, there is an increasing move towards didactic approaches that privilege the processes implemented instead of the content (Fabbri & Romano, 2019). This occurs to place the students at the center of the teaching/learning process, aiming for strategies and methodologies that promote their engagement and active participation also using technology, thus creating new learning environments. One of the learning methodologies that successfully combines new ways of students’ participation with the possibility of soliciting transversal skills is peer assessment which Topping (1998) defined as «a system in which individuals consider the quantity, level, value, quality or success of the learning products or outcomes of peers of the same level». In fact, this strategy not only verifies mnemonically stored knowledge, but it is also essential to identify and promote the activated mechanisms that concern the stimulation of «critical thinking, problem-solving, metacognition, efficiency in testing, collaboration, reasoning, and lifelong learning competencies» (Arter and Bond, 1996). Starting from these brief theoretical assumptions, the present contribution aims to illustrate the educational experiences carried out within the workshop of Educational Measurement at the Faculty of Primary Education - University of Modena and Reggio Emilia to test peer assessment in a university context through the use of a digital platform with the engagement of students enrolled in the fourth academic year. Educational activities, learning and assessment tools, and the online platform to review and share feedback will be described. The collected data and the related results will be also discussed to underline the impact of the experience in terms of soliciting transversal skills, self-assessment, and self-reflection.


12:00 PM - 12:30 PM

Using Polyphonic Storytelling Techniques for Skills Development

Christina Merl, TalkShop/2CG®, Vienna, Austria

For a very long time, the hero’s journey has served as the most popular template in learning experience design, even more so with the rise of technology. The current paper suggests that it’s about time learning experience designers looked more at the periphery of stories and invited learners to co-create alternative narratives that can drive change in their real life context. It is built around the hypothesis that effective learning  design needs to engage learners in polyphonic storytelling while at the same time support them in developing the skills they need to come up with impactful alternative narratives. Relevant future skills, also referred to as 21st century skills, include critical and connected thinking, creativity, imagination, empathy, collaborative team skills and communication skills, in addition to 21st century digital literacy…

Using Polyphonic Storytelling Techniques for Skills Development

Christina Merl


For a very long time, the hero’s journey has served as the most popular template in learning experience design, even more so with the rise of technology. The current paper suggests that it’s about time learning experience designers looked more at the periphery of stories and invited learners to co-create alternative narratives that can drive change in their real life context. It is built around the hypothesis that effective learning design needs to engage learners in polyphonic storytelling while at the same time support them in developing the skills they need to come up with impactful alternative narratives. Relevant future skills, also referred to as 21st century skills, include critical and connected thinking, creativity, imagination, empathy, collaborative team skills and communication skills, in addition to 21st century digital literacy. A series of tech-enabled pilot workshops that were held on the topic of climate change with 6 cross-cultural groups of engineers, lawyers, designers, company managers, researchers, journalists, office workers and teachers should showcase how learning design that applies a polyphonic storytelling approach by making use of poetry and artistic impulses - referred to as 2CG® multi-method approach - can help learners to look at what’s happening at the periphery of stories and develop relevant future skills. A qualitative text analysis framework was applied and indicated that learners were able to leave existing mental models, change perspective and harness their power of imagination to come up with an alternative climate narrative that can drive behavioral change in the real world.


TRACK 7 [VIRTUAL] - SESSION 7C
Seminar Room 4
Session Chair [IN-PERSON]:
Kinga Petrovai, Ph.D., The Art & Science of Learning, Ottawa, Ontario, Canada
10:30 AM - 12:30 PM


10:30 AM - 11:30 AM

Ensuring Optimal Performance in Online Learning of STEM Subjects: An Autoethnographic Study

Gopala Krishna Koneru, Ph.D., BITS-Pilani, WILP Division, Rajasthan, India

Learning is a process of assimilation of facts or knowledge, inferences from observations, experiments or experiences of the real-world and reflecting on them to build a coherent mental model of understanding of the subject. Ability to abstract from specific knowledge to form insights and also the expertise to realize practical implementations from abstracted models are the essential traits of a learned engineer or scientist. I have had nearly 30 years of experience of working in technology organizations as well as a Learner-Teacher in a university teaching working professionals for the past 12 years. As part of this auto-ethnographic study, starting afresh as a student to learn new subjects which are different from my earlier academic credentials or past profession, I have accumulated several insights on the way I experienced learning along with the roadblocks to my understanding of the subjects. 

Ensuring Optimal Performance in Online Learning of STEM Subjects: An Autoethnographic Study

Gopala Krishna Koneru


Learning is a process of assimilation of facts or knowledge, inferences from observations, experiments or experiences of the real-world and reflecting on them to build a coherent mental model of understanding of the subject. Ability to abstract from specific knowledge to form insights and also the expertise to realize practical implementations from abstracted models are the essential traits of a learned engineer or scientist. I have had nearly 30 years of experience of working in technology organizations as well as a Learner-Teacher in a university teaching working professionals for the past 12 years. As part of this auto-ethnographic study, starting afresh as a student to learn new subjects which are different from my earlier academic credentials or past profession, I have accumulated several insights on the way I experienced learning along with the roadblocks to my understanding of the subjects.

While a teacher can afford to be a specialist or expert in one discipline of knowledge or the other, a Student on the other hand, would have to assimilate different courses being delivered in a disjointed manner by individual instructors in their own scheduled periods. Being empathetic to student’s cognitive barriers and delivering instruction as a symphony or synergistic portfolio of courses aligned to their mental bandwidth in a progressive bite-sized chunks of instruction is the key to effective assimilation of knowledge.

Based on information from listening to the noises in my head while studying new courses and analyzing my subject notes and diaries over the last 12 years of learning-teaching of electrical engineering and computer science courses, this paper highlights key observations and recommendations for effective instruction in STEM education based on my proposed SLATE (Structured Learning and Thinking Enablement) framework and Cognitive Load Theory (CLT).


11:30 AM - 12:30 PM

A Pedagogy for Engineering Concepts Focusing on Experiential Learning

Kanmani Buddhi, Ph.D., BMS College of Engineering, Karnataka, India

In this work we attempt to present pedagogy for engineering courses. The proposed pedagogy can be applied to a large number of engineering concepts in various courses. The proposed pedagogy, involves the faculty designing a set of experiments for the proposed engineering concept. Students implement the experiment, designed by the faculty, observe the results and attempt to summarize the observations. The summary statement by the student is the actual statement of the intended engineering concept. In this pedagogy, since the student has gone through the experience of the engineering concept, and also made the formal statement of the concept, the student comprehends and appreciates the concept, and hence, enhances student learning.

A Pedagogy for Engineering Concepts Focusing on Experiential Learning

Kanmani Buddhi


In this work we attempt to present pedagogy for engineering courses. The proposed pedagogy can be applied to a large number of engineering concepts in various courses. The proposed pedagogy, involves the faculty designing a set of experiments, for the proposed engineering concept. Students implement the experiment, designed by the faculty, observe the results and attempt to summarize the observations. The summary statement by the student is the actual statement of the intended engineering concept. In this pedagogy, since the student has gone through the experience of the engineering concept, and also made the formal statement of the concept, the student comprehends and appreciates the concept, and hence, enhances student learning.

The suggested pedagogy shall be demonstrated through experiential design for concepts like: Fourier series, Central Limit Theorem, and Sampling Theorem.

The usual pedagogy adopted involved five major stages: (i) the formal statement of the concept, (ii) the mathematical equation of the concept, (iii) the mathematical proof of the concept, (iv) numerical examples to apply the concept, (v) implementation of experiments in laboratory to prove the concept. This five step process for every concept was spread over one or two weeks, as found essential. To test student learning, suitable assessments were designed. While students were able to obtain the Fourier series of any given periodic signal, not many were able to answer assessments that involved true comprehension of the concept.

The revised pedagogy required students first go through the laboratory experience, related to the intended concept. The first step here involved students implementing a set of experiments related using the electronic circuit simulation tool and/or using open source Python from Google. At the end of these laboratory sessions, every student has observed and arrived at the concluding statement. The revised pedagogy also involves five steps, but with the laboratory experience first. This changed pedagogy, resulted in enhanced student learning.

The proposed pedagogy for engineering concepts requires the faculty to design set of experiments that take the students through the process of comprehending the concept, leading students to summarize the observations that are actually the intended engineering concept. The proposed method does not require any additional infrastructure or facility. It requires the faculty handling the course to design and conduct the experiment. Since the small change in pedagogy has resulted in enhanced student learning, we feel that this method of pedagogy for engineering concepts shall be explored an implemented wherever possible.

The collapse in the boundary between the theory and laboratory sessions also resulted in the course faculty designing and handling the labs. The ultimate goal is to see that the curriculum has courses, and courses can have theory/tutorial/laboratory sessions, as found essential by the course faculty, and hence the collapse of the existing rigid boundaries between the theory component, the tutorial component and the laboratory component of courses in the overall curricular structure.


12:30 PM - 1:45 PM - LUNCH - 2nd FLOOR, Seminar Room 1


1:45 PM - 2:45 PM - PLENARY SESSION - TRACK 1
PRESIDENTIAL ROOM 1


1:45 PM - 2:45 PM - KEYNOTE - TRACK 1 [IN-PERSON]

Keynote Speech
Power Skills: Unlocking Potential for the Future of Work

Lydia Liu, Ph.D.
Principal Research Director
ETS
Princeton, New Jersey, USA

The life cycle of technical skills has greatly shortened due to rapid technological innovations and new knowledge generation. With all the unknowns it is almost impossible to predict all the technical skills required ten years from now. However, power skills such as lifelong learning, coachability, communication, and collaborative problem solving can help individuals acquire new learning, generate innovative solutions for novel problems, and navigate new work settings. As the global workforce shifts from rigid academic pedigree to skills-based evaluation that recognizes multiple educational pathways, being able to demonstrate skills that are relevant, transferable, and measurable becomes critically important. Many skills taxonomies have been proposed to categorize skills but they vary in quality and research evidence. In addition, insufficient assessment exists that offers valid and reliable measures for many of the newly defined skills. Direct evidence of skills acquisition from assessment is essential for skills documentation and demonstration. In this seminar, I will discuss the significance for focusing on power skills as enablers for individuals' future success, what key power skills are in terms of definitions and key dimensions, how assessment can be designed, developed, analyzed, and validated, and current initiatives and research that leverage power skills to help unlock workforce potential for individuals, particularly the ones from underserved backgrounds.


2:45 PM - 3:15 PM - BREAK


3:15 PM - 5:15 PM - PARALLEL SESSIONS


TRACK 1 [IN-PERSON] - SESSION 1D
PRESIDENTIAL ROOM 1
Session Chair:
Nafiza Akter, Pfizer, New York, New York, USA
3:15 PM - 5:15 PM


3:15 PM - 4:15 PM

Learning Games in the Metaverse

Howard McCabe, Dream Syndicate, Philadelphia, PA, USA and Elisabeth Garson, Steel Owl, Philadelphia, Pennsylvania, USA

This session will answer the question: “What is The Metaverse and how can it be used in corporate learning?”

Although it’s a term almost everyone has heard of, “The Metaverse” often means different things to different people. The goal of this seminar is to discuss the Metaverse in corporate L&D settings and show how its components can be used in corporate learning and corporate games. 

This session offers the nuts and bolts of The Metaverse through the lens of corporate learning. We’ll explain what the Metaverse is right now, what it’s earmarked to become, how it works, and the technologies behind it. We’ll cover elements of the Metaverse like AR and VR, NFTs and take a deep dive into Metaverse-based learning and content-driven games.

Learning Games in the Metaverse

Howard McCabe, and Elisabeth Garson


This session will answer the question: “What is The Metaverse and how can it be used in corporate learning?”

Although it’s a term almost everyone has heard of, “The Metaverse” often means different things to different people. The goal of this seminar is to discuss the Metaverse in corporate L&D settings and show how its components can be used in corporate learning and corporate games.

This session offers the nuts and bolts of The Metaverse through the lens of corporate learning. We’ll explain what the Metaverse is right now, what it’s earmarked to become, how it works, and the technologies behind it. We’ll cover elements of the Metaverse like AR and VR, NFTs and take a deep dive into Metaverse-based learning and content-driven games.

• Explore different technologies, see their advantages, how they relate to the concept of the Metaverse and how they can be utilized in corporate learning.

• Learn about use-case examples as it relates to a corporate environment.

• Compare and contrast different technologies for use in different educational settings, such as brand awareness, employee training, and product education.


4:15 PM - 5:15 PM

Shall We Play A Game?

Elisabeth Garson, Steel Owl, Philadelphia, Pennsylvania, USA and Howard McCabe, Dream Syndicate, Philadelphia, Pennsylvania, USA

Learning can be boring. 

How do you make it fun? How do you make it work? 

Games, experiences and surprise. 

We'll show you why it works scientifically, and we're going to prove the power of game-based learning. You will play a game during the session -- and you’ll remember what you’ve learned.

In an age of fast-paced, high energy, screen-based engagement, getting content to stick is a challenge. Games and experience are proven to create engagement, hold interest, and boost retention. Science proves it and Fortune 500 companies do it.

This densely packed, 60-minute seminar showcases the power of experience and games in learning. Elisabeth Garson of Steel Owl Productions and Howard McCabe of Dream Syndicate take you behind the scenes of corporate gamification, presenting statistics, facts, and a look at how companies are using games and experiences to train with goal-driven content.  They’ll also show you training-based games including table top games, AR games, VR games, learning-based escape rooms — and more.

Shall We Play A Game?

Elisabeth Garson, Howard McCabe


Learning can be boring.

How do you make it fun? How do you make it work?

Games, experiences and surprise. We'll show you why it works scientifically, and we're going to prove the power of game-based learning. You will play a game during the session -- and you’ll remember what you’ve learned.

In an age of fast-paced, high energy, screen-based engagement, getting content to stick is a challenge. Games and experience are proven to create engagement, hold interest, and boost retention. Science proves it and Fortune 500 companies do it.

This densely packed, 60-minute seminar showcases the power of experience and games in learning. Elisabeth Garson of Steel Owl Productions and Howard McCabe of Dream Syndicate take you behind the scenes of corporate gamification, presenting statistics, facts, and a look at how companies are using games and experiences to train with goal-driven content. They’ll also show you training-based games including table top games, AR games, VR games, learning-based escape rooms — and more.

You don’t need a gigantic budget to create a game for your company. You just need a good idea.


TRACK 2 [IN-PERSON] - SESSION 2D
PRESIDENTIAL ROOM 2
Session Chair:
Uriel Cukierman, Ph.D., National Technological University, Buenos Aires, Argentina
3:15 PM - 5:15 PM


3:15 PM - 4:15 PM

Inclusive Mindsets for a Responsible Learning Design Practice

Nusrat Ahmed, IDEO, New York, New York, USA

As you grow in your personal practice of design thinking, it is critical to develop inclusive mindsets to understand your own perspectives, the perspectives of others, and how they influence collaboration in designing online learning experiences.

Inclusivity happens when we design solutions that consider people of all backgrounds. Mindsets are the ways in which you approach people, the posture, expectations, and attitudes that you hold towards them. Without inclusive mindsets, your biases towards others may lead to limited insights and incorrect solutions when building out an online learning experience. They can even cause harm, perpetuate inequalities or reinforce institutional biases.

Inclusive Mindsets for a Responsible Learning Design Practice

Nusrat Ahmed


As you grow in your personal practice of design thinking, it is critical to develop inclusive mindsets to understand your own perspectives, the perspectives of others, and how they influence collaboration in designing online learning experiences.

Inclusivity happens when we design solutions that consider people of all backgrounds. Mindsets are the ways in which you approach people, the posture, expectations, and attitudes that you hold towards them. Without inclusive mindsets, your biases towards others may lead to limited insights and incorrect solutions when building out an online learning experience. They can even cause harm, perpetuate inequalities or reinforce institutional biases.

Join this session to hear about four inclusive mindsets to help you adopt a responsible online learning design practice. We'll take a deep dive into each of them, with stories and exercises, and also learn more about their counterparts, the "shadow mindset" to better understand how to design a truly inclusive experience.


4:15 PM - 5:15 PM

Intelligent Digital Humans for Bias-Free Recruitment Interviews (Virtual Talk)

Fernando Salvetti, Ph.D., Logosnet LLC, Houston, Texas, USA and Barbara Bertagni, Ph.D., Logosnet LLC, Houston, Texas, USA

We have created a new generation of avatars with social intelligence, who are capable not only of presenting a wide variety of topics in a dynamic and engaging manner, but also of interacting with the audience and communicating emotions and moods. We customize avatars for role plays, building them as real interlocutors who facilitate training in how to handle difficult conversations by including aspects such as non-verbal communication, different communication styles, and diversity. Coaching through avatars accelerates learning from experience without the risks associated with learning in the field. At the end of each interview, timely feedback is provided so that you can work out how to enhance your performance.

Intelligent Digital Humans for Bias-Free Recruitment Interviews

Fernando Salvetti and Barbara Bertagni


We have created a new generation of avatars with social intelligence, who are capable not only of presenting a wide variety of topics in a dynamic and engaging manner, but also of interacting with the audience and communicating emotions and moods. We customize avatars for role plays, building them as real interlocutors who facilitate training in how to handle difficult conversations by including aspects such as non-verbal communication, different communication styles, and diversity. Coaching through avatars accelerates learning from experience without the risks associated with learning in the field. At the end of each interview, timely feedback is provided so that you can work out how to enhance your performance.

This session is about an intelligent digital human model enhanced by artificial intelligence, designed in order to meet the requirements from a multinational company that was in need to train corporate people on bias-free recruitment interviews.

This digital human is able to perform like a realistic human being, challenging the interviewer both at a verbal and para-verbal level, as well on the cognitive and the emotional levels – making easy for the interviewer to get trapped into biases and false assumptions. The key message is this: diversity and inclusion best practices are first of all about mindset.


TRACK 3 [IN-PERSON] - SESSION 3D
PRESIDENTIAL ROOM 3
Session Chair:
Gary Dickelman, EPSScentral, Boynton Beach, Florida, USA
3:15 PM - 5:15 PM


3:15 PM - 3:45 PM

Supporting Digital Intelligence Workers Engaged in Professionalizing Self-Directed Learning Practices

Laurence Lachapelle-Bégin, Université Laval, Québec City, Québec, Canada

In the province of Québec (Canada), approximately 45,000 people work in digital intelligence (DI), which combines specialties of data science and artificial intelligence. The specificities of DI technologies combined with the acceleration of technological progress make the initial training of DI professionals insufficient to maintain competence throughout their career. Therefore, the ability for self-directed learning, i.e., taking charge of one's own learning practice, is critical in the workplace and is a significant hiring factor in the DI sector (Cayrat et al., 2021). As the demand for DI professionals grows, it becomes a priority to examine the self-directed learning experiences and needs of these critical actors, as well as how organizations facilitate (or hinder) this aspect of their professional development. In response to the accelerated evolution of organizational structures and digital tools in the workplace (World Economic Forum, 2021), which contributes to the transfer of the responsibility for learning to employees (Kersh, 2015), this research aims to analyze the dynamics between DI workers engaged in professionalizing self-directed learning practices and their organization.

Supporting Digital Intelligence Workers Engaged in Professionalizing Self-Directed Learning Practices

Laurence Lachapelle-Bégin


In the province of Québec (Canada), approximately 45,000 people work in digital intelligence (DI), which combines specialties of data science and artificial intelligence. The specificities of DI technologies combined with the acceleration of technological progress make the initial training of DI professionals insufficient to maintain competence throughout their career. Therefore, the ability for self-directed learning, i.e., taking charge of one's own learning practice, is critical in the workplace and is a significant hiring factor in the DI sector (Cayrat et al., 2021). As the demand for DI professionals grows, it becomes a priority to examine the self-directed learning experiences and needs of these critical actors, as well as how organizations facilitate (or hinder) this aspect of their professional development. In response to the accelerated evolution of organizational structures and digital tools in the workplace (World Economic Forum, 2021), which contributes to the transfer of the responsibility for learning to employees (Kersh, 2015), this research aims to analyze the dynamics between DI workers engaged in professionalizing self-directed learning practices and their organization.


3:45 PM - 4:15 PM

How to Achieve Long-Lasting Learning and the Role That E-training Can Play

Frederik von Salzen, PINKTUM, Bavaria, Germany

In the era of VUCA (volatility, uncertainty, complexity, and ambiguity), professional development has become a vital part of the daily life of both companies and their employees. The establishment and implementation of suitable and modern blended learning journeys is the first major challenge, but it's one that many companies are now mastering. However, an honest reflection a few months after this implementation is vital to reflect on what has really been put into practice. This may bring about a rude awakening for some companies, or it may also be a great source of motivation for future improvement. The goals that were set out to be accomplished may have only been achieved in part, if at all. So how can you achieve long-lasting results with professional development methods? And how can modern digital learning tools be used to achieve these results? These are the questions we will answer in our lecture.

How to Achieve Long-Lasting Learning and the Role That E-training Can Play

Frederik von Salzen


In the era of VUCA (volatility, uncertainty, complexity, and ambiguity), professional development has become a vital part of the daily life of both companies and their employees. The establishment and implementation of suitable and modern blended learning journeys is the first major challenge, but it's one that many companies are now mastering. However, an honest reflection a few months after this implementation is vital to reflect on what has really been put into practice. This may bring about a rude awakening for some companies, or it may also be a great source of motivation for future improvement. The goals that were set out to be accomplished may have only been achieved in part, if at all. So how can you achieve long-lasting results with professional development methods? And how can modern digital learning tools be used to achieve these results? These are the questions we will answer in our lecture.


4:15 PM - 4:45 PM

Applying the R2D2 (Read, Reflect, Display, Do) Model for Today's Online Learner

Dave Bostwick, University of Arkansas, Fayetteville, Arkansas, USA

One strategy for increasing student engagement is R2D2 (Read, Reflect, Display, Do), an instructional design model developed by Curtis J. Bonk and Ke Zhang. The R2D2 approach guides learners from concrete information in the ‘Read’ category to real-world decision-making and personal performance in the “Do” category. For those who have less experience with designing online learning modules, the R2D2 approach provides a reliable, intuitive framework for delivering content and incorporating meaningful activities. Proponents of the R2D2 model acknowledge that some learning activities cross category boundaries, but this can be a strength of R2D2 rather than a weakness. 

Applying the R2D2 (Read, Reflect, Display, Do) Model for Today's Online Learner

Dave Bostwick


One strategy for increasing student engagement is R2D2 (Read, Reflect, Display, Do), an instructional design model developed by Curtis J. Bonk and Ke Zhang. The R2D2 approach guides learners from concrete information in the ‘Read’ category to real-world decision-making and personal performance in the “Do” category. For those who have less experience with designing online learning modules, the R2D2 approach provides a reliable, intuitive framework for delivering content and incorporating meaningful activities. Proponents of the R2D2 model acknowledge that some learning activities cross category boundaries, but this can be a strength of R2D2 rather than a weakness.

This session will explain the R2D2 learning model and provide examples of how it can be used in instructional design, including for Open Educational Resource (OER) text with H5P interactive elements. Attendees will be encouraged to consider and share ways they can incorporate elements of the R2D2 model in their own curriculum planning and learning design.


4:45 PM - 5:15 PM

Exploring the Relationships between Physical Education Teachers' Teaching Self-Efficacy and Their Technological Pedagogical Content Knowledge

Pin-Chi Huang, Min-Hsien Lee, Chin-Chung Tsai, Jyh-Chong Liang, National Taiwan Normal University, Taipei, Taiwan, and Yen-Yuan Chen, Graduate Institute of Medical Education & Bioethics, National Taiwan University College of Medicine, Taipei, Taiwan

With the increase of technology-integrated instruction in motor skills, it is crucial to investigate the teaching self-efficacy (TSE) and technological pedagogical and content knowledge (TPACK) of the physical education (PE) teachers who are mainly in charge of motor skill instruction. The purpose of this study was to examine the relations between PE teachers' perceptions of TSE and TPACK…

Exploring the Relationships between Physical Education Teachers' Teaching Self-Efficacy and Their Technological Pedagogical Content Knowledge

Pin-Chi Huang, Min-Hsien Lee, Chin-Chung Tsai, Jyh-Chong Liang and Yen-Yuan Chen


With the increase of technology-integrated instruction in motor skills, it is crucial to investigate the teaching self-efficacy (TSE) and technological pedagogical and content knowledge (TPACK) of the physical education (PE) teachers who are mainly in charge of motor skill instruction. The purpose of this study was to examine the relations between PE teachers' perceptions of TSE and TPACK. The participants were 401 Taiwanese in-service PE teachers in elementary schools. Two questionnaires, TSE and TPACK surveys, were used in this study to evaluate PE teachers’ perceptions of TSE and TPACK in their class. PE teachers' perceptions of TSE were measured by four factors: Personal Teaching Efficacy Belief (PTEB), Teaching Outcome Expectancy (TOE), Knowledge Efficacy (KE), and Motor Skill Efficacy (MSE); and their perceptions of TPACK were assessed by three factors: Technological Content Knowledge (TCK), Technological Pedagogical Knowledge (TPK), and Technological Pedagogical Content Knowledge (TPCK). Structural equation modeling was used to evaluate the fit of the hypothetical model and the results showed that all of the goodness-of-fit indexes reached acceptable values both in confirmatory factor analysis and path analysis. The results indicated that PE teachers’ PTEB, TOE and KE could positively predict both of their perceptions of TPK and TCK. Besides, the results showed the relationships between PE teachers’ PTEB, TOE, KE and TPACK were mediated by both of their perceptions of TPK and TCK. However, in this study PE teachers’ perceived MSE did not play a role in their perceptions of TPK, TCK and TPCK in a significant way. Suggestions for PE teachers’ professional development were also provided in this study.


TRACK 4 [IN-PERSON] - SESSION 4D
BOARD ROOM
Session Chair:
Christoph Knoblauch, Ph.D., University of Education, Ludwigsburg, Germany
3:15 PM - 5:15 PM


3:15 PM - 4:15 PM

Fuel Your Top Five: Using What You Know to Make Real Change

Erin Donovan, Fuel Training Consultants, Townville, South Carolina, USA

Education and business have done a poor job communicating and sharing what they do best to drive culture and build lasting personal success. This session explores the intersection of these best practices and through a workshop style, interactive session will help you apply them to yourself, your classroom and your school. Through peer interaction and discussion, we will 1) help you identify your top five, 2) align those opportunities with who you are and what you want, 3) learn how to apply business practices and tools to your classroom practices and tools to make your classroom and school more efficient and effective, 4) show you how to articulate what you do in a way that can build community partnerships and sponsorships and 4) provide take-away digital resources that you can access for 30 days—on us!

Fuel Your Top Five: Using What You Know to Make Real Change

Erin Donovan


Education and business have done a poor job communicating and sharing what they do best to drive culture and build lasting personal success.

This session explores the intersection of these best practices and through a workshop style, interactive session will help you apply them to yourself, your classroom and your school. Through peer interaction and discussion, we will 1) help you identify your top five, 2) align those opportunities with who you are and what you want, 3) learn how to apply business practices and tools to make your classroom practices and tools to make your classroom and school more efficient and effective, 4) show you how to articulate what you do in a way that can build community partnerships and sponsorships and 4) provide take away digital resources that you can access for 30 days—on us!


4:15 PM - 4:45 PM

How's Identity Being Learned in City Museums? An Identity Education Approach to Museum Education

Zhichao Lei (Jacob), Seoul National University, Seoul, South Korea

The project addresses the need to develop cultural identity of citizens in the urban context, and well as sharing of such identities with others as global citizens. This is seen as a necessity to develop the sense of one’s own identity and culture, as well as the understanding for each other, especially in the major cities of "immigrant nations" where people from different backgrounds live, work and/or study together.
In order to address this need, identity education (IdEd) is used as a framework to understand and present a solution, a way to support the development of cultural identities through city museum across cities .The needs for the inquiry in city museums and identity education through the institutions, and the theoretical framework to support the inquiry are analyzed and articulated in the paper.

How's Identity Being Learned in City Museums? An Identity Education Approach to Museum Education

Zhichao Lei (Jacob)


The project addresses the need to develop cultural identity of citizens in the urban context, and well as sharing of such identities with others as global citizens. This is seen as a necessity to develop the sense of one’s own identity and culture, as well as the understanding for each other, especially in the major cities of "immigrant nations" where people from different backgrounds live, work and/or study together.

In order to address this need, identity education (IdEd) is used as a framework to understand and present a solution, a way to support the development of cultural identities through city museum across cities .The needs for the inquiry in city museums and identity education through the institutions, and the theoretical framework to support the inquiry are analyzed and articulated in the paper.

Besides, through a case study of the city museums in NYC, Shanghai and Seoul, the overall analysis of the identity narrative and the invitation for visitors' participation, curiosity and challenges is conducted with an IdEd assessment framework, which is supposed to offer some guide lines for direct observation of the visitors’ experience (Learner-centered Analysis) and evaluation of curators' decisions (Learning Expereince Design).

Combining IdEd and Museum Education, we can hopefully find an educational solution (or at least a novel direction to look for solutions) to identity-based multicultural issues in this urban era, such as migration crises, hate crimes against minorities, mental health of immigrant students, etc.. In this sense, it also seems suitable to put this project in the ALICE Special Track, given that it works on improving learners' engagement and teachers' experiences & designs in the context of city museum through learning engineering evaluation.


4:45 PM - 5:15 PM

Motivational Factors for College Success: A Focus on First-Generation and Immigrant Students

Meitong Lu, New York University, Jersey City, New Jersey, USA

Despite the fact that first-generation and immigrant students are a significant proportion of the total college student population in the U.S., they have not been frequently studied for the specific motivational factors that lead to their success. This review thus intends to explore motivators that significantly contribute to the success of these students, and purports to offer insights for future research on this topic. This review also calls for U.S. higher education to create a consistently healthy and friendly academic environment that allows college success to be relatively more “accessible” for non-traditional college attendees, including the first-generation and immigrant students.

Motivational Factors for College Success: A Focus on First-Generation and Immigrant Students

Meitong Lu


Despite the fact that first-generation and immigrant students are a significant proportion of the total college student population in the U.S., they have not been frequently studied for the specific motivational factors that lead to their success. This review thus intends to explore motivators that significantly contribute to the success of these students, and purports to offer insights for future research on this topic. This review also calls for U.S. higher education to create a consistently healthy and friendly academic environment that allows college success to be relatively more “accessible” for non-traditional college attendees, including the first-generation and immigrant students.

Synthesis of Findings: Through a critical assessment of 13 empirical articles supported by the Self-determination Theory and the Cultural Mismatch Theory, this review yields motivational factors that are especially important to FGS and immigrant collegians: SES as well as the social/cultural capital that it brings along, seems to be important factors that contribute to first-generation collegians’ success; race/ethnicity and SES seem to be major factors that are associated with immigrant students’ success. Importantly, the SES and racial/ethnic factors may explain why some FGS, minority students have lower levels of motivation – due to social and cultural barriers induced by cultural mismatch from the low-SES and minority-ethnic identity. Implications and Conclusion: In sum, U.S. colleges and universities should especially attend to the academic, psychological and social needs of immigrant and first-generation students through a student-centered approach to create a diversity-friendly intramural environment. Implications for future research are also discussed.


TRACK 5 [VIRTUAL] - SESSION 5D
Seminar Room 2
Session Chair [VIRTUAL]:
Anthony Clemons, General Dynamics Information Technology, Elizabethtown, Kentucky, USA

3:15 PM - 5:15 PM


3:15 PM - 3:45 PM

Evaluating the Effectiveness of a New Programming Teaching Methodology Using CodeRunner

Siba Haidar, Ph.D., Antoun Yaacoub, Ph.D., and Felicia Ionascu, ESIEA Paris, Paris, France

This presentation presents our experience using a novel and innovative approach to teach and assess programming courses, which combines online coding platforms, automated grading systems, interactive visualizations, and offline materials such as registered lessons on YouTube. Our research focused on using these technologies to enhance student engagement and learning outcomes, and we examined the effectiveness of this approach through a comparison of student performance and engagement levels between the new and traditional methods. Our findings demonstrated that students who used the new approach achieved higher grades, reported higher levels of engagement and satisfaction with the courses, and showed an increased demand for more practice, quizzes, and revisions. We also found that students went through a process of refusal, objection, adaptation, and finally acceptance and adoption of the new approach. Overall, our research provides strong evidence that the combination of online and offline materials, along with the use of modern teaching technologies, can significantly enhance the quality of programming courses and contribute to the ongoing revolution in teaching. Our findings have important implications for the field of informatics education and can guide educators in their efforts to adopt innovative and effective teaching methods.

Evaluating the Effectiveness of a New Programming Teaching Methodology Using CodeRunner

Siba Haidar, Antoun Yaacoub, and Felicia Ionascu


This presentation presents our experience using a novel and innovative approach to teach and assess programming courses, which combines online coding platforms, automated grading systems, interactive visualizations, and offline materials such as registered lessons on YouTube. Our research focused on using these technologies to enhance student engagement and learning outcomes, and we examined the effectiveness of this approach through a comparison of student performance and engagement levels between the new and traditional methods. Our findings demonstrated that students who used the new approach achieved higher grades, reported higher levels of engagement and satisfaction with the courses, and showed an increased demand for more practice, quizzes, and revisions. We also found that students went through a process of refusal, objection, adaptation, and finally acceptance and adoption of the new approach. Overall, our research provides strong evidence that the combination of online and offline materials, along with the use of modern teaching technologies, can significantly enhance the quality of programming courses and contribute to the ongoing revolution in teaching. Our findings have important implications for the field of informatics education and can guide educators in their efforts to adopt innovative and effective teaching methods.


3:45 PM - 4:15 PM

The Quest for Success: Surviving an Ever-Changing Landscape

Natalie Brooks, IBM, Bolingbrook, Illinois, USA

It starts at the top. Corporate America has to believe that training and education are critical to success, especially as L&D programs are not typically known as revenue producers. The evidence exists — for example, fully certified teams achieve 80% greater improvement in reducing IT budget* — yet L&D programs still find it difficult to gain traction within large enterprises without top-level support. And once you win over the C-suite, how do you convince mid-management and the rank and file to support your efforts and help you fulfill your mission — to educate and inform employees, partners, and clients — and grow the company’s bottom line?

The Quest for Success: Surviving an Ever-Changing Landscape

Natalie Brooks


It starts at the top. Corporate America has to believe that training and education are critical to success, especially as L&D programs are not typically known as revenue producers.

The evidence exists — for example, fully certified teams achieve 80% greater improvement in reducing IT budget* — yet L&D programs still find it difficult to gain traction within large enterprises without top-level support.

And once you win over the C-suite, how do you convince mid-management and the rank and file to support your efforts and help you fulfill your mission — to educate and inform employees, partners, and clients — and grow the company’s bottom line?

A successful L&D division inevitably helps its parent company become successful too, as more employees opt to remain, their productivity increases, and the company sells more of its product. For example, 78% of decision makers believe certified IT employees help jump-start innovation,* leading to positive outcomes across the organization.

In this session, a representative from the IBM Center for Cloud Training (ICCT) takes attendees along a learning path that shows how a start-up L&D program within a major corporation can achieve success — and global recognition.

This session explores how to engage and win top-level corporate support, how to gain mid-management buy-in, how to communicate with rank-and-file professionals across the organization, and how to market to external and internal stakeholders to prove value points that make them want to participate in your L&D program.

The session also looks at how ICCT created an award-winning, globally popular certification program, how through perpetual learning ICCT updates and introduces curricula for the most in-demand job roles demanded by professionals and the markets they serve, and how ICCT has found myriad ways to keep learners engaged and moving forward with their continuing education.


4:15 PM - 4:45 PM

AI: It's Not Here to Steal Your Job; It's Going to Give You a Better One!

Kasara Weinrich, ADP, Lehighton, Pennsylvania, USA

When I say "AI" or Artificial Intelligence to a group of Millennials, Gen Xers, and Baby Boomers - they imagine red-eyed lethal robots, or experience something akin to a Pavlovian response of panic and anxiety.   When I say AI or Artificial Intelligence to Gen Zers,  they're like "bruh. I love Siri."  Generationally, we're still hesitant to embrace AI as a tool for the better, and I'm here to convince you that you should see it in that light.  First, the robots are not coming for your jobs (yet).  They simply aren't capable at this point.  However, there are two ways in which Artificial Intelligence can give you a better job: first, it can automate aspects of your role that are hard, but don't have to be.  If you can automate it, you should!  Second, AI and ML jobs are on the rise, and most of these solutions still require a layer of human interactivity to be successful - so you could be upskilling your way to a new career…   

AI: It's Not Here to Steal Your Job; It's Going to Give You a Better One!

Kasara Weinrich


When I say "AI" or Artificial Intelligence to a group of Millennials, Gen Xers, and Baby Boomers - they imagine red-eyed lethal robots, or experience something akin to a Pavlovian response of panic and anxiety. When I say AI or Artificial Intelligence to Gen Zers, they're like "bruh. I love Siri."

Generationally, we're still hesitant to embrace AI as a tool for the better, and I'm here to convince you that you should see it in that light. First, the robots are not coming for your jobs (yet). They simply aren't capable at this point. However, there are two ways in which Artificial Intelligence can give you a better job: first, it can automate aspects of your role that are hard, but don't have to be. If you can automate it, you should! Second, AI and ML jobs are on the rise, and most of these solutions still require a layer of human interactivity to be successful - so you could be upskilling your way to a new career.

At the end of this session, you'll walk away with a renewed sense of wonder at what AI and ML can do FOR you, not against you. You'll be excited about the jobs of the future, and how much of the loathsomely activities that suck up hours of our week can be reduced to moments with advancing technologies. Finally, you'll look to automation in every aspect of your business, making AI and ML a piece of your data culture that will move your entire organization into the future.


4:45 PM - 5:15 PM

Utilizing Reflection Questions on Undergraduate Examinations to Amplify Metacognition and Facilitate Learner Agency

Allan MacKenzie, Ph.D., McMaster University, Hamilton, Ontario, Canada

Most engineering and technology-focused program curricula are firmly fixated on the required technical skills to meet the particular profession's needs. Yet, in today's rapidly changing, globalized world, engineers and technologists need more than technical competencies to meet the requirements of their professional work. Reflection, or the contemplative dimension of personal learning, has not historically received much attention in engineering education, despite calls for more significant consideration of reflection…

Utilizing Reflection Questions on Undergraduate Examinations to Amplify Metacognition and Facilitate Learner Agency

Allan MacKenzie


Most engineering and technology-focused program curricula are firmly fixated on the required technical skills to meet the particular profession's needs. Yet, in today's rapidly changing, globalized world, engineers and technologists need more than technical competencies to meet the requirements of their professional work. Reflection, or the contemplative dimension of personal learning, has not historically received much attention in engineering education, despite calls for more significant consideration of reflection. For example, in a National Academies piece calling for curricular change in undergraduate engineering, Ambrose (2013, p. 20) suggests that learning happens with reflection, and instructors should "provide structured opportunities to ensure that reflection occurs." However, most reflective practices adopted within professional education programs focus on students writing journals or reflective essays and developing videos or e-portfolios. On the other hand, there has been relatively little pedagogical research into the exploration of metacognition, emphasizing the development of character virtues on final exam assessments.

This presentation reports on using guided reflective questions in an engineering management course's online final exam assessment that explicitly assessed metacognitive awareness to help facilitate learner agency. The methodology employed analysis at two levels, starting with categorizing responses using a research-based reflection mapping framework to allocate student answers into non-reflector, reflector, or critical reflectors. The responses were further examined using a qualitative content analysis approach to explore themes and patterns. This study component uncovered dimensions of student thinking and feeling related to metacognitive activity related to the virtues of persistence, curiosity, imagination, or creativity as they navigated the course learning process. The study concludes by discussing an integrated approach to exam development that assesses required professional knowledge, along with helping students think about and reflect on the struggles and successes that lead to their acquisition of this knowledge, such as self-awareness, persistence, and critical thinking.


TRACK 6 [VIRTUAL] - SESSION 6D
Seminar Room 3
Session Chair [IN-PERSON]:
Dr. Pat Herndon, Assistant Professor of Accounting, and Dee Gay, Chair of Cosmetology Department, Daytona State College, Daytona Beach, FL

3:15 PM - 5:15 PM


3:15 PM - 3:45 PM

How to Help Teams Change their Work Habits toward Asynchronous Ways of Working

Niels Anhalt, grohwuman.io, Cologne, Germany

Changing habits is hard - especially when a whole team wants to change their daily work routines toward more asynchronous ways of working. One training or workshop is not enough to change habits permanently. A more elaborated approach is needed. Achieving habit changes requires a unique blend of learning methods. Asynchronous micro-learning units, automated nudging messages, self-organized team workshops, and live online coaching sessions make up a 9-week team habit change program. We will take a closer look at the deeper concept of habit change and how the methods are combined. 

How to Help Teams Change their Work Habits toward Asynchronous Ways of Working

Niels Anhalt


Changing habits is hard - especially when a whole team wants to change their daily work routines towards more asynchronous ways of working. One training or workshop is not enough to change habits permanently. A more elaborated approach is needed.

Achieving habit changes requires a unique blend of learning methods. Asynchronous micro-learning units, automated nudging messages, self-organized team workshops, and live online coaching sessions make up a 9-week team habit change program.

We will take a closer look at the deeper concept of habit change and how the methods are combined. And along the way, we'll gain a better understanding of asynchronous working methods, which have a vast impact on the work of teams that work remotely or hybrid.


3:45 PM - 4:15 PM

Micro-Credentials: A New Continuing Education Format in Academic Education and Training in Europe

Gabriela Brezowar and Dario Bachinger, Technikum Wien Academy, Vienna, Austria 

The way we work, live, and learn has changed a lot in recent years. Technological advances, pandemics, a new generation of learners, increasing diversity in learning groups - all this means that training and learning opportunities must be adapted to new conditions. In addition to work and family, employees not only lack the time, but often also the financial means to attend longer training or further education. Since the half-life of many professional competences is only about five years, professional qualifications should be updated almost permanently. In fact, it is estimated that the skills of about half of the workforce will need to be fundamentally adapted in the next two to five years. Reskilling and upskilling are urgently needed. New short, more flexible learning formats in continuing education can support this. 

Micro-Credentials: A New Continuing Education Format in Academic Education and Training in Europe

Gabriela Brezowar and Dario Bachinger


The way we work, live, and learn has changed a lot in recent years. Technological advances, pandemics, a new generation of learners, increasing diversity in learning groups - all this means that training and learning opportunities must be adapted to new conditions.

In addition to work and family, employees not only lack the time, but often also the financial means to attend longer training or further education. Since the half-life of many professional competences is only about five years, professional qualifications should be updated almost permanently. In fact, it is estimated that the skills of about half of the workforce will need to be fundamentally adapted in the next two to five years. Reskilling and upskilling are urgently needed. New short, more flexible learning formats in continuing education can support this.

The European Union has also taken on board the changed framework conditions in the area of lifelong learning and employability and on 16 June 2022 issued a recommendation on a new continuing education format in the academic sector. This recommendation is intended to "support the development, implementation and recognition of Micro-credentials across institutions, enterprises, sectors and borders." So, what are Micro-credentials?

"Micro-credentials are evidence of learning outcomes achieved by a learner in the context of a less extensive learning unit. These learning outcomes are assessed against transparent and clearly defined criteria. Learning experiences leading to the achievement of micro-credentials are designed to provide learners with specific knowledge, skills and competences that meet societal, personal, cultural, or labour market needs. ... They can be stand-alone or combined [...] so that they result in more comprehensive qualifications."


4:15 PM - 4:45 PM

Beyond Limits: Exploring the Possibilities for Use of the Metaverse to Teach Social Work Skills

Angela Bullock, Ph.D., University of the District of Columbia, Washington, D.C., USA, Alex Colvin, Ph.D., University of North Texas at Dallas, Dallas, Texas, USA, and M. Sebrena Jackson, Ph.D., University of Alabama, Tuscaloosa, Alabama, USA

As social work continues to be one of the fastest-growing professions, the need to prepare future practitioners with the skills and tools needed to address global challenges is imperative. The CSWE Futures Report reminds us of the need for social work to “leverage emerging technologies to enhance our practice at all levels.” For this reason, the profession must work to explore the use of “cutting-edge technologies to advance social justice.” 

Beyond Limits: Exploring the Possibilities for Use of the Metaverse to Teach Social Work Skills

Angela Bullock, Alex Colvin and M. Sebrena Jackson


As social work continues to be one of the fastest-growing professions, the need to prepare future practitioners with the skills and tools needed to address global challenges is imperative. The CSWE Futures Report reminds us of the need for social work to “leverage emerging technologies to enhance our practice at all levels.” For this reason, the profession must work to explore the use of “cutting-edge technologies to advance social justice.”

As the virtual world called the metaverse expands, social workers must look to join the conversation for how these platforms can enhance our work with individuals and systems globally. Social work voices can play an important role in ensuring that this technology is used for good. It is important for social work programs to educate the next generation of social workers to use technologies like the metaverse to develop a global awareness of challenges faced by clients and collaborate with social workers globally to discover solutions to the world’s most pressing social problems.

This presentation will provide an overview of the metaverse, explore ways that the metaverse could be used to teach social work practice skills, and explore ways that the metaverse could be used to connect students globally and prepare them with the skills to implement best practices that promote diversity, equity, inclusion, and anti-oppressive practice in social work. Lastly, we will explore possibilities for its adoption in social work education including identifying potential challenges and future opportunities.


4:45 PM - 5:15 PM

Erasing the In-Person vs. Online Learning Dichotomy: Providing a 360-Degree Digital Experience

Nada Dabbagh, Ph.D., George Mason University, Fairfax, Virginia, USA

The 2021 EDUCAUSE Horizon Report states that technology trends have enabled the dramatic acceleration of blended or hybrid models for course delivery and in particular learning models that enable flexible movement between remote and in-person experiences. In this presentation, Dabbagh takes this emerging development further and argues that the distinction between online, blended, or in-person learning is no longer relevant. Rather, institutions should focus on the totality of the learning experience and work towards developing a robust 360-degree digital learning ecosystem that adopts a sociomaterial perspective on how people learn. 

Erasing the In-Person vs. Online Learning Dichotomy: Providing a 360-Degree Digital Experience

Nada Dabbagh


The 2021 EDUCAUSE Horizon Report states that technology trends have enabled the dramatic acceleration of blended or hybrid models for course delivery and in particular learning models that enable flexible movement between remote and in-person experiences. In this presentation, I take this emerging development further and argue that the distinction between online, blended, or in-person learning is no longer relevant. Rather, institutions should focus on the totality of the learning experience and work towards developing a robust 360-degree digital learning ecosystem that adopts a sociomaterial perspective on how people learn.

If something has exceptionally changed in education it is the ecologies in which people learn that are now full of emerging resources and technologies that scatter learning experiences across institutional, geographic, societal, and economic boundaries resulting in the personalization and globalization of the learning experience. Also, if something has exceptionally changed in educational research, it is the importance of the learning activity and how we understand the relationships among the actors towards this activity. In this context, Sociomaterial Entanglement Theory or SET recognizes the ecologies in which people learn, how the elements of those ecologies interact to transform the learning activity, what this means for the practice of teaching and learning, and how people take advantage of the possibilities to learn they already have.

SET is not an explanatory theory, rather an approach or framework with a broad spectrum of applications that are able to integrate some of the most naturalistic ideas about how people learn in the digital environment. The most relevant of which are: • learning anytime, anywhere, or what has come to be known as ubiquitous learning; • adult learning, specifically as this relates to self-directed learning or what is known as heutagogy; • learning with others as conceptualized by social constructivism; and • learning in connection or connected learning as embraced by connectivism and networked learning.

If we embrace SET as a theory that embodies the sociomaterial entanglement with which people learn, we can transcend the in-person vs online dichotomy and focus on the functional skill or outcome that we want our learners to achieve, understand the broader environments in which our learners are located, and build a multichannel digital learning experience that leverages the pedagogical affordances of learning technologies and blends delivery modalities innovatively and seamlessly.


TRACK 7 [VIRTUAL] - SESSION 7D
Seminar Room 4
Session Chair [IN-PERSON]:
Elizabeth Huttner, Formerly at IBM and MIT, Lexington, MA

3:15 PM - 5:15 PM


3:15 PM - 4:15 PM

Behavior Spotting - A Psychological First-Aid Training for Leaders

Aparna Samuel Balasundaram, Bindiya Lakshmi Raghunath, and Jayshree Sarda, Wipro, Georgetown, Texas, USA

A wholesome approach towards employee wellbeing should be comprised of multileveled and multifaceted wellbeing initiatives ranging from the individual to the leadership/organizational level. Extensive research shows leadership styles have direct impact on employee wellbeing. While numerous wellbeing programs catering to an individual exist, investing in building mindful leadership is equally important. 

Behaviour Spotting - A Psychological First-Aid Training for Leaders

Aparna Samuel Balasundaram, Bindiya Lakshmi Raghunath and Jayshree Sarda


A wholesome approach towards employee wellbeing should comprise of multileveled and multifaceted wellbeing initiatives ranging from the individual to the leadership/organizational level. Extensive research shows leadership styles have direct impact on employee wellbeing. While numerous wellbeing programs catering to an individual exists, investing in building mindful leadership is equally important.

At WIPRO (India-headquartered global IT, consulting, and business solutions company) this need was embraced and thus the Behaviour Spotting program was launched. This program is as an initiative to train leaders in psychological first-aid, where leaders acquire skills to recognize early signs of psychological distress and align strategies in place to support their affected team members. Moreover, the program intended to create a culture of safe space in the organization to discuss mental wellbeing.

Behaviour Spotting has been conceptualized using evidence-based practices and has research elements incorporated. All attendees complete pre- and post-session questionnaires assessing knowledge, action, and behaviour pertaining to the program, an assessment to evaluate proof of learning, and a feedback form measuring long-term impact (post 6-8 months of session). Owing to the special focus in Asia, the program was designed to be culturally appropriate to Asian communities. Approximately 500 leaders inclusive of all genders, across Asian geographies have undergone the program. Behaviour Spotting is a live synchronous e-learning program delivered by a psychology professional.

The success of the program is supported statistically. Impact analysis conducted on ~20% of attendees showed that 83% leaders reported feeling comfortable discussing wellbeing issues with their team, 90% reported encouraging their teams for wellbeing connects, and 72% reported confidence in identifying wellbeing concerns. Overall, the program was successful in creating awareness of mental wellbeing in organizations, establishing importance of leaders’ investment in employee wellbeing, and incorporating psychological first-aid knowledge amongst leaders. Initiatives are underway to extend the program to a larger population.

The presentation will share an overview of this program, research findings of effectiveness, key challenges, limitations and potential next steps. It will also include an experiential section where we will demonstrate the training.


4:15 PM - 5:15 PM

Building Trust through Training

Heather Burright, Skill Masters Market LLC, Chicago, Illinois, USA

No more hierarchy. Radical flexibility. Data is showing a shift away from our traditional approaches to work. And, while all this change is happening, we are experiencing change fatigue at higher rates. To be successful, organizations need to create strong, trusting teams where people feel capable, cared for, and trusted. In this session, we will explore how talent management leaders can facilitate cross-functional relationships, create allies, and build trust through training.

Building Trust through Training

Heather Burright


No more hierarchy. Radical flexibility. Data is showing a shift away from our traditional approaches to work. And, while all this change is happening, we our staff are experiencing change fatigue at higher rates. To be successful, organizations need to create strong, trusting teams where people feel capable, cared for, and trusted. In this session, we will explore how talent management leaders can facilitate cross-functional relationships, create allies, and build trust through training.


5:15 PM - END OF CONFERENCE DAY


7:30 PM - CONFERENCE DINNER

For full (non-student) registered participants who have RSVP’d to reserve their spot. Please be sure to bring your dinner ticket, which comes with your conference badge on-site. The dinner will be at Sushi Muse, 17 W 20th St. between 5th Ave. and 6th Ave. If you go by subway, the 1 train stops at 23rd St. and 18th St. are nearby, as is the N/R/Q/W stop at 23rd St.